- Tenerife Holidays
- Playa de Las Americas
- Parque Santiago III y IV
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Parque Santiago III y IV
Spain, Europe
Playa de Las Americas
Parque Santiago III, situated in Playa de las Américas, offers a restaurant, stunning sea views, and complimentary WiFi. The property is conveniently located just 500 meters from Camison Beach and 600 meters from El Bunker Beach. All the units in this establishment include a comfortable sofa, a cosy seating area, a flat-screen satellite TV, a well-equipped kitchen with a dining area, a safety deposit box, and a private bathroom with a hairdryer. The kitchen is furnished with an oven, toaster, refrigerator, and coffee maker. This apartment provides 3-star accommodations with the added perks of a hot tub, beauty services, and a fitness room. Parque Santiago III Official also boasts a water park, and a solarium.
Facilities
- Bar
- Restaurant
- Snack bar
- Mini golf
- Gym
- Apartments
- Reception desk
- Garden
- Outdoor Swimming Pools
- Kids club
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good2,939 reviews
Excellent
43%
Very Good
35%
Average
13%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
WARNING BEFORE BOOKING PARQUE SANTIAGO III
WARNING BEFORE BOOKING PARQUE SANTIAGO III
The hotel had almost 4½ hours to clean, inspect and prepare our three-bedroom ocean-view villa, yet it was handed over with numerous faults that ruined the final part of our holiday.
Be aware that neither Booking.com nor the hotel’s own website clearly states that villa options below the four-bedroom category do not have built-in air conditioning in the bedrooms. Guests must instead rely on rented portable units.
Our villa had:
- Exposed live electrical wires that sparked twice and caused complete power cuts.
- No working air conditioning in any of the three bedrooms.
- Portable AC units and cables creating safety and trip hazards.
- A blocked shower, no shampoo or shower gel, and a fridge that did not cool properly.
- A TV that was not connected for Netflix or YouTube. I had to investigate and fix it myself, only to find the internet cable had not even been plugged in.
Engineers and staff repeatedly entered the villa throughout our three-night stay, destroying our privacy and rest.
We spent over £2,000 on this stay, after already spending approximately £4,500 with them the previous week.
This was our first family holiday since my mother passed away, and what should have been a peaceful and meaningful break became one of the worst holiday experiences we have ever had.
Despite everything:
- No manager called us back.
- No senior member of staff contacted us to acknowledge or empathise with what we had experienced.
- No proper resolution was provided.
Be very careful when booking with this company, because there is a great deal that is not clearly disclosed, and our experience showed very little care once payment had been taken.
Overall score: 1 out of 10.
over rated
We had 2 dated rooms, beds uncomfortable, ceiling fan....yes, this day and age ? requested 2 rooms next to each other & on ground floor - ignored. power points in these rooms are deadly - with 1 directly over kitchen sink ! smell of pure sewer from 10 am in the morning. - oh the joys. sun rises around 9am, directly over Cleopatra hotel, no shade so i asked for a parasol - denied ! yet Cleopatra hotel have them on top floor balcony's - so the excuse of them blowing over, well unreal. not to mention, hardly any room to charge mobility scooters, which were at the other side of the complex, long flight of stairs ! Pools were a free for all - 9am prompt opening like its a black Friday sale....honestly, this hotel we waited 3 years to get in it....however, needless to say never again. unfriendly staff, over rated hotel, very salty pool. looks good on the outside, but don't let looks deceive you. pictures will follow.
Another Fabulous stay
We have just returned home from another wonderful stay in Parque santiago 3. Every year it just seems to get better and we enjoy it even more than the previous year! We are a family of 4....2 adults & 2 teenagers and we stayed 11 nights in a superior 2 bedroom apartment. From the moment you arrive nothing is too much trouble and the lady I was dealing with on reception called Melanie was outstanding. The first apartment we were given, we weren't overly keen on as it had a small balcony but Melanie went out of her way to sort an apartment we were happy with and actually gave us a choice of 2 to pick from! And OMG the apartment we moved to was AMAZING,It was a 2 bedroom 2 bathroom completely renovated..it had a huge balcony both upstairs & downstairs with sunloungers on both balconies looking out over the pools! Everything about these apartments is fabulous. The cleaners come every day and all the staff are so friendly. There is building works going on at the moment but it didn't effect us at all. The whole place is amazing, everything inside & out is spotless. You have a choice of pools and we always got sunloungers no matter what time we went down to the pool and there is plenty of parasols aswell. Before we left we booked again for next year and the Loyalty team are so helpful..I also need to mention the lady Saray who I booked again with, she was so friendly and extremely helpful. Everyone that works in Parque Santiago 3 goes above and beyond to help in anyway they can. It is a fabulous place and we wudnt stay anywhere else in Tenerife!!
Very enjoyable holiday
Family of 4.....Second time staying here, it's perfectly situated on the golden mile. Room was one of the older dated rooms. Wasn't a problem for us beds comfortable enough. Was supposed to have a resort view but luckily got a sea view! Salt water pool seems to get some bad reviews but I have two young ones that were never out and neither complained about it. Kids pool they enjoyed it most of their time spent in bigger pool. Girls gave this a 10/10 so if they enjoyed the holiday then so have we 😂 Reception was first class, Marie booked us shower room (30 mins)as we couldn't keep on our room as apartments were all allocated to new arrivals.
We were Lanzarote block and I was told building work happening ......never heard a thing full holiday. Maids every day I think, changed towels etc.
Over all we had a great stay
Rooms: 5/5 | Service: 5/5 | Location: 5/5
Rooms
Currently being upgraded would like to see what the new upgraded ones look like....highly likely we will return in the future
Nearby activities
Safari centre,mini golf,play park and beach
Safety
Lifeguards spot on- just remember no inflatables at top end of pool past the bridge
Walkability
Walked to los Cristiano's (20 mins) vernoicas (20 mins)
Food and drinks
5 euro a beer at bar hotdogs 4.50, slushys 5 euro only things we bought used supermarket mostly
Noteworthy details
Location is great for beech and la Paz strip
Review by jamestL1782VI Glasgow, United Kingdom
Basic basic
No air conditioning and staff weren't helpful. The room was was basic but the best was the cheeseboard they tried to charge us 28 euro for. Lol.
Overall fine ish
