- Tenerife Holidays
- Playa de Las Americas
- Palm Beach Club
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Palm Beach Club
Spain, Europe
Playa de Las Americas
This outstanding establishment features an idyllic situation in front of the main beach in Playa de las Americas, close to beaches, bars, restaurants and shopping centres, just 15.3 km from Tenerife South Airport. Guests staying at this enchanting Tenerife island cannot miss some of the most important tourist attractions in the area, including El Teide, the highest point in all Spain, Los Gigantes, a must see for marine life lovers and Masca village, situated some 36 kilometres away. Ideal for those searching for comfort and style, the bright and airy apartments have been tastefully decorated and completely equipped to provide an unforgettable holiday experience. Guests will find a choice of outstanding facilities on offer, including a children's club ideal for younger guests and a fitness centre and salon for those looking to take care of themselves while on holidays. Other facilities include one bar with day and evening entertainment.
Facilities
- Wheelchair-accessible
- Car park*
- 24-hour reception
- Mobile phone coverage
- Wired Internet*
- Wi-fi
- Launderette*
- Medical service*
- Multilingual staff
- Air conditioning in public areas
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
3.5 Very Good2,155 reviews
Excellent
27%
Very Good
27%
Average
19%
Poor
11%
Terrible
16%
Location
Cleanliness
Service
Value
hotel quite disappointing
Unfortunately, our stay at Ona Palm Beach was quite disappointing. The hotel itself is very old and the infrastructure is clearly outdated and in need of renovation. The overall condition of the property does not match what we expected.
During our stay of only four days, we had to change rooms around three times due to several different problems. Some things were not working properly and, most importantly, we encountered cockroaches in the rooms, which was extremely unpleasant and made us feel uncomfortable.
We did not have breakfast included, but we decided to prepare our own meals since the rooms have a kitchenette. This was a positive aspect, although the kitchenette itself is also very old and could be much better equipped. The dish rack was not practical at all and the refrigerator was quite small.
One of the best things about the hotel is definitely its location. It is in a very convenient area and is just a short walk from the beach, which was great and made it easy to enjoy the surroundings.
On the positive side, the staff were friendly and helpful, including the reception, housekeeping and entertainment teams. The only staff member that was horrible and very rude was the night auditor. The swimming pool was also good, and we enjoyed the pool entertainment.
Overall, however, the hotel is in poor condition and really needs significant renovation and maintenance. Considering what the hotel appears to offer, we expected much better. Unfortunately, we would not choose to stay here again unless the property undergoes major improvements.
DO NOT BOOK !!!
DO NOT BOOK! This hotel is nothing as advertised rooms are the worst i have ever stayed in very clear the owners of the complex just happy to get money and not care about the guests, Cleaning of rooms in 2 weeks was only 4 times had to request fresh towels constantly no toilet paper either, original room had mould everywere on the ceilings and once we told them we would check out unless better room provided we got moved, front doors and patio doors are horrendous its like sleeping outside you hear every bit of noise. Bathroom hairdryer hanging off the wall with electrical cables with connectors on them a serious electrocution risk. Pool area is ridiculous for sunbeds the workers are nice and do provide good entertainment i feel sorry for them working for the ONA group they deserve better. The location is pointless for familys as you will not be out at night with your kids on veronica strip which at night is a haven for drug dealers youll be offered anything and everything just walking the street. Safe yourself the heartache and just book something better in adeje or las americas how this hotel is allowed to operate at this standard is shocking should be closed by spanish authority's
Do not wear white in pool
Location was perfect for us as a couple with a 16 year old son. Room was 323. Our first night did not sleep as beds were like sleeping on a door including the sofa bed. I spoke to reception in morning and mattress toppers were provided. The tv did not work also and had to be changed. Kitchen itself was clean and appliances were good but no instructions on how to use the coffee machine. Plugs in kitchen hanging off wall. Ceiling fan dirty and air con poor and noisy with fluff blowing out from vents. Ants were also in kitchen and a few cockroaches at night. Also outside table had been painted and when we leant on it paint would stick to us. Shower overflowed second ftom last day and flooded bathroom after first person had showered. Safe also locked with our passports in on our last day. This was sorted quickly. As for the pool, there is something seriously wrong with it. Do not wear anything white in there as it will turn green. My newly highlighted hair also turned green. Staff are aware of this but problem not fixed.also loads of loose tiles in pool and sharp edges. The green does not come out of clothes either. It even turns your toes green. Staff very helpful and polite but will not recommend or return
Good location - bad experience
Visited April 2026
The location, pool and restaurant are good.
Our room was disappointing and we complained about the smell and cleanliness. which was resolved.
Unfortunately, we left a mobile phone behind. The initial correspondence we had was good - we arranged for the phone to be kept until a courier would collect it to get it back to the UK. When they arrived, they were told it had been 'removed and destroyed'. We weren't told this. We complained to the hotel - but have been ignored. Bad experience 👎
Review by MatthewC352 Barnsley, United Kingdom
Rude staff member, no sunbeds.
Location was perfect as close to bars and restaurants and the beach, which is the reason why we booked. People leave towels at the pool early in the morning and go out all day so for 5 of our 6 days we had to sit on chairs by the pool as there was empty beds with towels and the staff don’t remove them. Asked the manager at the front desk if there was anything they could do and he was rude and told me”the past is the past, what would you like me to Do” when I had asked him if it’s always like this with beds on our 3rd day of being sat on chairs. The room was very dated and had marks on the walls and ceiling and bed is not comfortable. The pool entertainment is really good, and the little snack bar is also good for getting drinks and a quick snack. No irons in rooms and if you want to use an iron you have to go with your stuff to level 6 to do your ironing. Is close to Veronica’s strip and can be noisy early hours but we did understand it was close to the strip so we would hear some noise.
