- Tenerife Holidays
- Playa de Las Americas
- Mediterranean Palace
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Mediterranean Palace
Spain, Europe
Playa de Las Americas
This hotel is located Playa de las Américas, Spain. Sitting next to a golden sand and crystal water beach. It has a good location being only 15 kilometres distance from the Tenerife Sur airport. Nearby attractions as commercial centres, Golf clubs or aquatic parks are alternatives of entertainment for travellers.
This magnificent hotel is ideal for family vacation as it offers a vast number of activities to join when stay in. A nice large pool as well as a childrens pool, where guests can either take a dip to cool off or lounge around whilst soaking up the warm sun on the surrounding sunbeds. The hotel also features an on-site gym and spa centre offering treatments at a fee for a sense of relaxation. Mediterranean Palace offers a range of dining options including a buffet restaurant, pool bar and sports bar.
Your room at Mediterranean Palace:
Comfortable, spacious and ait-conditioned rooms with lovely views will charm all visitors when stay. All guestrooms are equipped with a TV, hair dryer, telephone, fridge rental and safe at no extra cost, 24 h room service and free WiFi during your stay.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good4,659 reviews
Excellent
35%
Very Good
33%
Average
19%
Poor
7%
Terrible
5%
Location
Cleanliness
Service
Value
Remains a great hotel
3rd stay here and it continues to be an excellent hotel. Swift check in process with all the standard info explained clearly. Due to the curved shape of the building, depending where your room is they are a little on the small side (we were pool view, above the main restaurant) but they are well appointed and nothing to complain about. Housekeeper - Sofia was excellent, kept the room really clean and tidy and was very friendly.
At the start of our stay we felt that the pool area wasn't as clean as usual. The main walk ways were fine but around the beds were dirty (hair, food stains, bits of trees etc). I am awake early so saw the cleaning team out hosing the space most days but it didn't seem to be getting everywhere clean. This did improve by as the days went by though.
My other observation is that the removing towels from sunbeds policy needs to be more consistent. This didn't impact me personally but we noticed that some members of staff are much keener to remove towels than others and often they were removed when a member of staff did one walk around and then nothing for the rest of the morning. It either needs to be done regularly or not at all, to make it fair. I also think if towels are removed from the beds, they need to be taken away to a set location (towel collection hut maybe), rather than just folded up and put on the table next to the bed. Often seeing towels next to the bed, stopped new people using them anyway and on the couple of occasions when new people did take the bed, when the previous people came back, they kicked off as they thought the people, not the staff had moved the towels etc. I appreciate trying to manage this is a hard task but these are just some thoughts.
Overall, highly recommend this hotel and look forward to returning next year.
Review by lauramoten Coventry, United Kingdom
5night stay experience
we enjoyed our stay, great food, clean rooms, lots of activities for a toddler specially the waterslides, pool always clean , polite and attentive staff, will definitely come back again
Review by hamidnick Edgware, United Kingdom
Great stay- not quite 5* in my opinion.
We have just returned from a 2 weeks stay at this hotel, and while there were some positives, overall it didn’t quite meet the expectations of a 5-star experience.
On arrival, the hotel is absolutely stunning. It’s very modern, stylish, and aesthetically pleasing throughout, which definitely gives a great first impression. Most of the staff were friendly and helpful
Another big plus was the availability of sunbeds – unless you were after the front row early in the morning, there were still plenty of options even around lunchtime.
Location- you couldn’t ask for any better really. Right on the golden mile and close to the beach, we were worried about noise on a nighttime but as soon as those balcony doors were closed you didn’t hear a thing.
However, there were a few areas that really let the hotel down.
The pool area wasn’t the cleanest. Sunbeds didn’t appear to be moved regularly, so areas underneath weren’t properly cleaned and your feet always felt dirty. While the entertainment team themselves were good, the atmosphere around the pool was lacking. Music was only played during organised activities like aqua gym or announcements for the next activity leaving the pool area quiet for most of the day.
Rooms were modern - we had a view of the golden mile which was stunning, however they were only surface cleaned – bed linen wasn’t changed at all during our two-week stay, and the shower didn’t seem to be properly cleaned either.
The pool bar was extremely overpriced. Cocktails were around €8 each, a single slice of pizza cost €6. On top of that, the food portions were very small for the price, making it feel like poor value.
Breakfast was ok, there was a reasonable selection however the food wasn’t always hot and seen many using the microwaves, also things like the absence of hash browns (a staple for many on a full English) were not available.
Late checkout wasn’t available, which is understandable at times, but with our pickup not until 5pm it was quite inconvenient as there is no courtesy room either – only shared gym showers, which isn’t ideal.
My partner went to the gym to find this isn’t included unless you’re all-inclusive, costing €20 per week otherwise. For a hotel advertised as 5-star, this feels like something that should be included for all guests.
Overall the hotel looks amazing, and we did have a great time, but not quite sure it meets the 5* rating.
Review by Fayee123 Gateshead, United Kingdom
Amazing stay at an amazing hotel! 🌴
One of the best holidays we have had here at this hotel. Rooms are clean, spacious and beds are comfortable. Bathroom was clean, room cleaned every day. The staff are all lovely and can’t do enough for you. Only a short transfer from the airport, and when we arrived at midnight the check in process was quick and easy. Perfect location, walking distance to most places, only a short walk to Siam Park. No noise concerns, although the main strip is near by there was no noise concerns. The food was amazing, a lot of variety and tasted very good as well. The 2 restaurants within the hotel were also beautiful. Pool was lovely and plenty of sunbeds. I would definitely return to this hotel again. I would recommend for any sort of holiday, family/friends/couples.
Beautiful hotel
This hotel has not disappointed us everything is spotless breakfast is good great choice staff very friendly and helpful the pool is huge and plenty of sun beds no issues of getting one any time of the day will be back
