- Tenerife Holidays
- Playa de Las Americas
- H10 Conquistador
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H10 Conquistador
Spain, Europe
Playa de Las Americas
The H10 Conquistador in Tenerife offers a comfortable stay for both business and leisure travelers. Guests can enjoy amenities such as Wi-Fi in public areas, accessible facilities, parking, room service, and babysitting. Rooms feature modern conveniences, including LCD/plasma TVs, air conditioning, desks, minibars, and telephones. The hotel also boasts a fitness center, sauna, outdoor pool, spa, and massage services. Whether you're visiting Tenerife for work or relaxation, the H10 Conquistador provides a welcoming atmosphere.
Facilities
- Darts
- Tennis*
- Billiards
- Beauty salon*
- Spa treatments*
- Massage*
- Solarium *
- Steam bath*
- Sauna*
- Entertainment programme for children
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent9,326 reviews
Excellent
57%
Very Good
26%
Average
10%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
Poor customer service
I was disappointed with how the hotel handled an item I accidentally left behind after our stay. I tried contacting the hotel several times by both telephone and email, but nobody got back in touch with me. Eventually, after repeatedly trying to contact them myself, I managed to speak to someone and was simply told that that it had not been found. I doubt anyone ever checked. It has unfortunately left a very disappointing impression of the hotel’s customer service after our stay.
Not the best and not the worst
Disappointing – not what we expected
We recently stayed at the H10 Conquistador and, overall, I would describe our experience as okay, but unfortunately it was not the standard we expected from an H10 hotel.
The hotel itself felt rather soulless and lacking in atmosphere. Although the location is good, we didn't get the warm, welcoming feeling that we have experienced at other resorts.
Our biggest disappointment was the housekeeping. The room appeared to receive little more than a very quick tidy and the beds being made. Most concerningly, the tea cups were not washed at all during our stay. They were simply left as they were. We found this completely unacceptable and not what we would expect from a hotel of this standard.
The food was another disappointment. There was plenty of it, but we found it boring and repetitive, particularly for an all-inclusive holiday. We expected much more variety.
Unfortunately, our experience with management was also disappointing. When we raised our concerns, we felt the attitude towards us was rude and dismissive, rather than someone genuinely listening and trying to resolve the problems.
There were some positives. The location is good and some members of staff were friendly and helpful. However, these positives didn't outweigh the issues we experienced.
We have stayed in other resorts where there was much more atmosphere, better food variety and a noticeably higher standard of housekeeping.
For us, it was average — not the worst hotel we've stayed in, but certainly not somewhere we would rush back to.
Review by laltaa Cheadle, United Kingdom
Week in Tenerife. Playa de las Americas, hotel Conquistador
Had a fantastic week at the Conquistador. We arrived late and missed the evening meal but received a drinks voucher and could have lunch instead on the last day which suited us very well. I asked for a kettle in my room and that was supplied the next morning The hotel was exceptionally clean. Lots of staff to help always. The food was superb with different themes each day and the pool and spa were spacious and had a pool area for all types. Swimming, children’s pool. Adult games pool. Infinity pool. You can actually swim all around the pool to get your exercise. Walk out the back to the beach and the promenade. Walk left to Los Christianos and right to Costa Adeje. This hotel is situated in the middle in the very nice part of Plays de las Americas. Easy to reach from airport Would definitely stay here again
Review by vanessap804 Letchworth Garden City, United Kingdom
Great location.
Lovely helpful staff. Building needs spruce up but plenty of sun beds so never the morning rush. Food is first class and entertainment good. Just 10min walk to beach.
Review by Ellen H County Down, United Kingdom
Outstanding as usual
I've stayed here now 3 times in the last 12 months and always outstanding and no issues.
