- Tenerife Holidays
- Playa de Las Americas
- Cleopatra Palace Hotel
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Cleopatra Palace Hotel
Spain, Europe
Playa de Las Americas
This beautiful, up-scale hotel is the perfect spot facing “El Camisón Beach”, where guests can enjoy a relaxing holiday experience in company of their partner, family or friends.
In the surrounding area, guests will find a wide variety of other activities and moments of wellbeing that cannot fail to impress them. As leisure options, visitors will have the Safari Shopping Centre with plenty of shops and restaurants at hand, and golf enthusiasts will be pleased to find an 18-hole course just 500 metres away from the premises.
The hotel offers an outdoor pool with a large sun terrace, surrounded by Roman columns and marble statues, among a seemingly boundless array of leisure, recreational and dining amenities and facilities.
The hotel’s guest rooms are luxuriously-appointed, offering a sanctuary of comfort and serenity for a home away from home stay. All rooms are equipped with a range of facilities to ensure a comfortable stay.
Hotel Information
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub and bicycles to rent. Additional features at this resort include complimentary wireless Internet access, concierge services and a banquet hall.
Facilities
- Swimming Pools
- Kids Pool
- Restaurants (including Hard Rock)
- Bars
- Thalasso & Spa
- Spa treatments*
- Mini golf
- Kids club
- Football field
- Soft Play area
- * At a fee
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent4,772 reviews
Excellent
54%
Very Good
30%
Average
10%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
Cockroach in room
Ill start with the positive's- Location Breakfast View from room Part solution offered, some somewhat cared to a issue flagged in negatives. (a deep clean was done daily and another room offered)
Negatives- Cockroach found in room (offered to change room but sister hotels in area, requested to be change to there and request denied) Staff don't really care, as mentioned in the above I flagged my partner was pregnant and there wasn't any further thought given. Staff member Oliver with comments like "Cockroaches are common here" and comparing snakes in Africa's so we should just be ok with cockroaches in the room ? Madness. Customers relation manager was nice but again, towed the company line. Email sent to group management not replied to. There was rain on September 26 and there was a large number of leaks in the lobby and break fast area/
the strange thing is, I enjoyed the hotel but holy god do you need to up your customer service.
Great stay!
This was the most beautiful hotel, very nice staff, great ambience, it even had a piano player during breakfast. All round, an amazing experience, would love to visit and stay again!
great hotel
Really enjoyed our stay at Cleopatra Palace!Great location right by the beach and so close to everything, lovely hotel and friendly staff. The breakfast is also great. The only downside was construction starting outside on our fourth day, which was quite noisy.Other than that, we had an amazing stay and would definitely stay there again !
Review by kayleen h Northern Ireland, United Kingdom
Great hotel in great location
Great location and relaxed atmosphere. Great staff and great breakfast. Bedrooms are dated but very clean and comfortable.
Review by Mary L Cork, Ireland
Best hotel on the golden mile
Stayed at this hotel quite a few times and never disappoints. I find the staff efficient and so pleasant. The cleanliness is second to none you should be very proud of your staff for this. Ok there is some room for improvement with the bedrooms but there comfortable and clean we had a fantastic view and loved that. Can’t beat the location right on the beach. I love the fact it’s nice and quiet round the pool unlike the Mediterranean palace which is just too noisy even after the refurb ( stayed 3 times since the refurb 10 before) but prefer the Cleopatra palace. Also breakfast is less stressful than the med much more relaxed. My only complaint is the people filling water bottles it’s says not too but people do it. This is my total hate it’s such a risk of contamination passing on illness it could cause a really bad outbreak as people put it right to the top. I think you should go back to the glass bottles filled as this would stop this. I hope if you decide to refurb you don’t close and do bits at a time . Really love this hotel and can’t recommend enough.
Review by 111222juliewilkinson Wigan, United Kingdom
