- Tenerife Holidays
- Golf del Sur
- Select Sunningdale
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Select Sunningdale
Spain, Europe
Golf del Sur
Situated next to the golf course Golf del Sur and with views to Spain's highest mountain, the Teide, this hotel is just a short stroll from the famous beach of Guincho. The small fishing village of Los Abrigos is within easy reach, the international airport of Tenerife South is in a distance of 4 km. The hotel offers 24-hour reception, concierge service, currency exchange, free WIFI in public areas, restaurant, bar, outdoor pool, children's pool, playground and luggage storage.
Facilities
- Car park
- 24-hour reception
- Mobile phone coverage
- Wired Internet*
- Wi-fi
- Car hire*
- Airport Shuttle
- Bicycle hire service*
- Multilingual staff
- Hotel safe*
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,348 reviews
Excellent
63%
Very Good
25%
Average
8%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
Avoid at all means
I was extremely disappointed with this property because the reality was very different from the impression created by the listing and photographs. The photos mainly focus on the apartments themselves, the swimming pool and the restaurants, but give very little sense of what the property actually looks like as a whole. In particular, there are hardly any photos showing the common areas and the spaces between the residences. These areas felt very bare, empty and unattractive, with bars on the windows that, to me, gave the place an almost institutional or prison-like appearance. Another major downside was the layout and access. The accommodation is spread across separate residential-style buildings, with roads running directly through the complex. Some units are located immediately next to the road, and the entrances to the residences and apartments can be approached directly from outside rather than through a hotel reception or controlled-access area. There is no screening before reaching the individual accommodation units. This made me feel considerably less secure than I would in a normal hotel, where access to guest rooms is generally through the hotel itself. The location was also very inconvenient, you need a car to get almost anywhere. If the pictures of the complex had been accurate, I would never have booked a stay there...
Unpleasant Experience
Throughout our stay in Apartment 31D, we experienced a persistent and unpleasant odour that made the apartment uncomfortable to occupy. We reported the issue daily and, while some members of staff were helpful and courteous, there appeared to be a lack of urgency in addressing our concerns. Despite several visits from the maintenance team, the problem remained unresolved for the entirety of our stay.
I submitted a formal complaint six days ago; however, it has neither been acknowledged nor responded to. This lack of communication has added to my disappointment and frustration.
As a responsible company, I would expect customer queries and formal complaints to be acknowledged and addressed in a timely manner. Even where an immediate resolution is not possible, keeping customers informed demonstrates professionalism, respect, and a commitment to customer satisfaction. Unfortunately, this has not been my experience.
Based on the unresolved issue, the lack of response to my complaint, and the overall standard of customer service received, I cannot recommend this resort based on my personal experience. While I appreciate the efforts of some individual staff members, the overall handling of our concerns fell well below expectations.
My Happy Place in Tenerife — I’ll Be Back Next Year!
I had a wonderful stay at Wyndham Residences Golf del Sur and felt genuinely happy and relaxed throughout my holiday. The apartment was exceptionally clean, comfortable and well maintained, and the whole resort had a peaceful, welcoming atmosphere.
Check-in took only about ten minutes and check-out was equally smooth and pleasant. The reception staff were professional and helpful, while the housekeeping ladies were kind, discreet and very respectful. I also loved the freshly prepared tropical fruit drinks and the delicious iced coffee.
It was a truly enjoyable experience from beginning to end. I felt very comfortable here, would happily recommend the resort to others, and I am already planning to return next year.
Yet another great stay and see you again soon!
We have just returned from a two week stay with our family and again we have had a fantastic time. The apartments and resort are kept immaculately clean and tidy with the team working very hard. The entertainment team are always great, putting in an incredible amount of effort to keep everyone happy and make everyone feel at home. Ilija and Casandra always make us feel so welcome and go out of their way to spend time with everyone. We never had any issue with Sunbeds during our stay and the pool sunbed attendant worked hard to ensure he could make beds available for people even when they arrived later to the pool area. The resort has a fantastic feel about it not just because of the resort, but the friendly people who return every year! See you all very soon, we are counting the days down already!
Review by richteager Halesworth, United Kingdom
Accurate Review - Family of 4
Family of 4 with 2 children ages 10&6 who had a lovely week at this hotel. Grounds are beautifully kept and staff work hard to ensure rooms are immaculate. We had a problem mid week with a leaking air con unit which was fixed within 30 mins.
Pool area is clean and always plenty of sun beds avail, despite it being peak season.
Ate in Zachary’s a few times, evening meal was unreal despite being a little pricey, breakfast isn’t worth it in our option as there isn’t much choice but each to their own. All bar staff hard working and attentive.
Kids used the kids club a couple of the days and enjoyed it. Plenty of activities to keep them entertained. The ladies who help out are lovely, the gentleman however not so much. Arrived to pick my little one up from a movie and as it wasn’t finished he shouted “Get out, Get out! come back later” and marched me out of the door quite aggressively . I appreciate he has a part to play but I did not appreciate being spoken to like that infront of my children. He was quite rude and blunt on a few occasions with our little one also.
There isn’t much around the hotel but San Blas square is only a 10 min walk away which has a lovely, welcoming range of bars and restaurants and there is a bit stop just outside which will get you to Los Christianos for a couple of euros.
In all would absolutely stay here again…. Just maybe without using the kids club.
