H10 Gran Tinerfe

Another fabulous stay at The H10 Gran Tinerfe. Always a very warm welcome from reception staff and a cold glass of Cava. Rooms a well presented and spotlessly clean, toiletries supplied. The three large pools have plenty sun beds and parasols bars are well stocked with premium drinks. Buffet and three à la carte have huge variety available beautifully cooked. The coffee shop is a must visit. Big shout out to the charismatic Dani and his animation team for the activities throughout the day and night. Pool foam party is a must, what a laugh and great fun. Another shout out to Vanessa who so warmly welcomes everyone into the Asensen and Il Gran Cuore restaurants like they are family. Every member of staff has smile and makes us feel at home. If you’re looking for a quality Adults only hotel right on the beach this is the place to book.

Our 2nd visit and the location is perfect , on the beach , pool area is lovely, great towel policy , no reserving loungers before 10am, pools are well maintained and kept spotless , pool bar is great lovely staff, although 2 drink limit and queues can be a bit annoying...also needs to consider hot snacks at the pool bar this was lacking instead of having to go for lunch some days in would have been nice to just grab a slice of pizza or some fries instead of dressing to go inside to eat...only cold sandwiches nachos or crisps available. Gorgeous coffee shop on site too Mike's, lovely coffees & cakes. The animation team & entainment were fantastic , best I've come across in an all inclusive, Danny especially makes your stay fun & entertaining 😁 hes missed when not there. They work very hard this team , in fact all the staff do. Rooms need updating more 3 star in my opinion , scuffed paintwork , worn in areas, ...although spotless clean and cleaning staff are brilliant, can't fault them 👏 , the food is great there's a good selection and plenty of everything

Some negitives We requested a quiet room low floor , got a low floor but the room wasn't in a quiet area , we were in 130, 1st floor, over the entainment area so loud at night and close by seemed to have a loud karaoke all day and night until.late , in the day the music from the pool bar ..so we had to have the door and shutters closed when in the room. I like to chill.on the balcony so wasnt ideal, but we had unpacked and decided not to request a change, im sure the hotel would have moved us if we asked ....when I looked over the balcony it was filthy, cigarette butt's and a plastic bag with god knows what on the roof just a couple feet away .. this wasnt pleasant 😔 people dropping their butt's from upper floors ! I think attention to detail is lacking this visit..even the curtains in the room one was hung back to front looked a bit odd... carpets in stairwells need changing old and well worn , also in buffet , some foods listed incorrectly.. again just attention to detail..

The lifts are very slow...hence why we requested a low floor..previous experience so just be aware if on a high floor.

Very annoying people vaping around the pool , so many just vaping away no regard for others , this should be banned and made very clear with signs and staff monitoring just like smoking which some also did around the pool area

An odd policy is the lobby bar its open until 1am , even if all inclusive you have to pay for drinks from midnight to 1am , this is very wrong all inclusive should be just that....we only realised this on our 2nd last night we wouldn't normally be up at that time ...

if you book a standard room be aware there are additional charges for things like the safe...so do check the deluxe price against the standard and check for additional charges ...

Would we recommend this H10 yes definitely, the positives outweigh the negitives , just be aware its a little tired decor wise etc... but will you have a fun and relaxing time most definitely , the staff are fantastic , attentive friendly polite and so hard working. They go above and beyond. It's a wonderful Hotel

I will start with the negatives.like other reviews cutting off your Privilege/all inclusive at 12 on your last day.is unfair and I have not had this before at another hotel.we had a late flight leaving and arriving on a late flight. so we feel we missed out on two days.while I understand flights are our choice all inclusive should end when you leave the hotel.i am a H10 member so was granted late check out however our room key was deactivated at 12 so we were unable to take full advantage of the late check out.we were not given a lunch voucher on our last either.we couldn’t book in Brasserie El Mirador on the first as no one had mentioned you only need first three letters of your surname to book.we only found out the following day. Our floors were only cleaned once.leaving dead bugs on the floor not a major issue as I know iam abroad and I put them in the loo but at the same time 4 star Privilege I expected better.i left one so i know it hadn’t been cleaned. The staff and food in the buffet were not very good.snacks were not replaced in the Privilege lounge nor were they labeled so you didn’t know what they were. Now for the good. Privilege is a must at this hotel.we were so very glad that we had this service. The Brasserie El Mirador restaurant was just wow.the views.the food and staff especially Daisy and her team were so friendly and attentive.thank you for making our stay special.these staff members are a credit to your hotel.(it is sad we didn’t have to same experience in the all inclusive restaurant.however privileged more than made up). A massive thank you to management and reception who organised a surprise in our room on arrival for our engagement.you made our time special.we really appreciate it and thank you from the bottom of our hearts 🥰 Our room was spacious and the view was breathtaking.bed was huge. The location is perfect and the beach access was so handy as was shower for feet in the hotel. The beach itself was filthy with cigarette ends and litter.i know this isn’t any baring on the hotel.however maybe they could speak to the council. There are plenty of others around that are a lot cleaner. We had a invitation to ASENSE restaurant however we couldn’t get a slot which was disappointing.we did get in to the Italian which was amazing. The reception staff were friendly and helpful calling taxis when needed. Sunset lounge was amazing also.however maybe the bar could have open until 00.00 that is only my opinion. On a whole amazing hotel.granted a little dated in areas but nothing major. Privilege is a must.would 100% recommend this service. I would return to the hotel.I would advise others to visit. Overall small niggles however an absolute amazing time.we even wanted to extend our stay for a few days.