H10 Costa Adeje Palace

I have just returned home from visiting H10 Costa Adeje Palace and I must say I am incredibly impressed. The work ethic of the staff is fantastic, they always have a warm smile and were very helpful and friendly. The hotel facilities were incredible. All the pools were comfortable and big and I especially loved the infinity pool overlooking the ocean. If I could give one bit of feedback, it would be that the food was not very clear on whether it was vegetarian. Part of me choosing this hotel was because I’d seen online that things were labelled with ‘V’ but I didn’t see this during my stay. I often had to ask whether something had meat in it and didn’t like to bother the hardworking, busy staff. If one improvement could be made, clearer labelling of food for allergies and preferences like mine would be better. Like I said though, if I asked, a friendly member of staff would inform me. We really enjoyed having access to the sky bar in the evening which is for privilege guests during the day. It had great views and a great atmosphere. We stayed all inclusive and missed dinner on our arrival due to delays at Manchester airport. When we had to check out at 12 and our transfer was at 17:30, we were given a voucher for lunch so we could continue to use our all inclusive. This was very kind and removed stress. The entertainment was great fun, particularly the Queen tribute on Friday 11th of September who was full of energy and did a brilliant Freddie impression. The hotel is huge and was very busy but somehow didn’t feel crowded. We requested a lower floor room through Jet2 and were accommodated. We weren’t interested in a view, but there were some rooms with fantastic balcony views available. Our view was onto the back of the hotel where we saw 2 orange cats sleeping there daily. They never approached and seemed very comfortable there, it was lovely. The beds were comfortable and there was plenty of space for my partner and I. Housekeeping was always completed at a high standard and we had air conditioning that we could turn on and off, although we couldn’t work out what most of the buttons did. The location was a bit of a walk from the main area of the Costa Adeje seafront, but the transport links around the hotel were great and there was even a free shuttle bus to another H10 hotel. Taxis were readily available, we asked the hotel to call one for us and it was there seconds later. We also had direct access to the beach through the hotel and could walk to the main area of Costa Adeje comfortably. This made everything feel more accessible and the hotel didn’t feel far away from anything due to the transport and seafront pathways being so good. This was the first holiday my partner and I got to spend together and we have been through a tough time lately. This holiday did everything we hoped for in allowing us to relax and have fun while feeling safe and comfortable. Thank you very much to all the hardworking and friendly staff who helped make our experience even better.

Good holiday overall. Good room, could do with a bit of an overhaul. Dining room furniture a little tired but great food choices for everyone. Beach outside hotel not great, but much better within a very short walk. Good pools although they were renovating the pool bar which was closed all week with some noise which was annoying. Very good Spa and massage was excellent. Good footpath from back of hotel and only 25mins walk to designer shops and market. Bus stop 2mins walk from hotel. No supermarket in hotel but one right outside across the road. All in all not a bad holiday. Not sure I’d come back here, but would use H10 again when travelling.