Flamingo Beach Mate

First impressions really positive. Very friendly reception staff and welcome drink offered whilst checking in.

Location, great however we did not mind walking up and down the hill to the beach front. This might be difficult for some less mobile coming back up the hill however, there are escalators taking you from beach front up to the top level but they didnt always work.

Room was clean and comfortable. I didnt mind the hard bed but my husband struggled with it all week and left with a back ache.

Had an issue with water pressure one evening and when we called to report we were told we would just have to wait until the rest of the hotel had showered! This only happened the once but was still very annoying as the pressure was not even enough to wash soap off and we were late for our dinner reservation.

The following morning I found a cockroach in the room who looked like he had trotted in from the shower but couldn't be sure as it was outside the shower entrance. Caught it under a glass and my husband managed to move it outside (have been told never squish them) and we then reported to reception. It was still under said glass outside our door hours later!

Pool area nice and clean however could do with a little maintenance as the wooden solarium was quite damaged. Regularly there were no sunbeds so we took the mattresses instead and never had a problem getting these. We did find that most sunbeds had been reserved with towels before we even got to breakfast at 8.30 even though hotel policy is no reserving of sunbeds. There were no people to be seen, just towels on every sunbed. Noticed a comment regarding the lifeguard, one did sit in his cabin abut another was brilliant and interacted with kids and parents around the poolside giving safety advice.

We had been warned by Easyjet that some maintenance was being carried out during our stay. This didn't affect us at all but worth noting it was not general maintenance but complete renovation of several Seaview rooms.

I used the spa and had a leg massage which was very relaxing and a bargain cost. Lovely spa area.

Good varied breakfast but the coffe machine and fruit juice machines were regularly not working but they just needed topping up. I can accept this with the amount of use but when they needed filling at the beginning of service this is a bit poor. They should be checked beforehand.

All in all even with a couple of issues we would definitely return.

We stayed for 10 nights in August. We were informed by Jet2 that there were ‘minor refurbishment works’ at the hotel before we went. After speaking to Jet2 we were assured that the works would not effect our stay and we would not be placed in a room near the part of the hotel where this was happening. On arrival we were given a room next to where the work was taking place so requested to be moved. The hotel accommodated this. The work taking place was not minor refurbishment. It was major construction work to 20 plus rooms with jackhammers starting at 10am until 5pm. This was directly under the terrace where they serve breakfast.

You could hear the noise from the pool area but it was not overly noisy.

Had we have been told the truth by Jet2/Hotel before we went we would have changed hotel.

Apart from the work taking place the hotel was beautiful and our room was lovely. The pool area was clean and the lifeguard was very friendly helping people move beds etc. the spa area was also really nice.

Breakfast was the usual buffet with fresh eggs, and pancakes. Always something to choose from.

Beach and shops close by.

Overall I would recommend once they have completed the work.