Playas del Rey

I was very disappointed with my stay at this hotel. The biggest issue was the noise. The walls seem extremely thin, and I could hear every conversation from the neighboring rooms as well as footsteps and noise from the room above. It was very difficult to relax or get a good night's sleep. The reception service was also poor. The staff were not very helpful or welcoming when assistance was needed but one young girl at reception evening shift she was ok. The swimming pool facilities were disappointing as well. There were no towels available at the pool, which is something I would expect from a hotel. In addition, the pool closes at 6:00 PM, making it difficult to enjoy after a day of sightseeing or activities. Overall, the lack of soundproofing, poor customer service, and limited pool facilities made this stay far below my expectations. I would not choose to stay here again. As a hotel manager myself, I understand very well how hotel operations work and what challenges staff can face. However, the issues I experienced during this stay are fundamental aspects of guest satisfaction and should be addressed. I would not choose to stay here again and cannot recommend this hotel.

Very dissapointed for the price. Completely outdated compared 2 website pics.. Not a pleasant welcome though the bar man was friendly but 18 euro for 2 drinks ! No air con no kettle no fridge no room service spent a fortune at vending machine for cold drinks . The rooms were grubby esp the bathroom no ventilation opened a cupoard and there were live cables. Breakfast was across the road but only till 9 30 far 2 early. Only plus was the location .