- Majorca Holidays
- Playa de Palma
- Iberostar Selection Llaut
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Iberostar Selection Llaut
Spain, Europe
Playa de Palma
In the hotel Llaut Palace we offer you the best service, with a personal and exclusive treatment by our staff always at your disposal. We also have a selection of quality facilities that will delight our customers, as an Oriental restaurant with Teppanyaki or spa. The elegant and modern décor is one of the main protagonists of the new hotel Llaut Palace in Playa de Palma, where you will find a select and refined furnishings and where you can enjoy a stylish and distinguished atmosphere. Enjoy a Christmas gala dinner at Llaut Palace Hotel & Spa. A magical evening with a special menu.
Limited All-Inclusive Service: during meals (lunch and dinner) a maximum of 3 alcoholic beverages per client is offered. Among the meal services, alcoholic beverages are charged. All other food and non-alcoholic beverages are kept on an IT basis.
Facilities
- Wheelchair-accessible
- Car park*
- 24-hour reception
- Late Check-out*
- Wi-fi
- Local and international calls
- Transfer service*
- Secure parking
- Airport Shuttle*
- Room service
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent1,822 reviews
Excellent
81%
Very Good
10%
Average
5%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
Lovely relaxing break!
We stayed for a week at the end of August and had a lovely holiday.From checking in the staff couldn’t do enough for us, we were offered cava,fresh fruit on skewers and cold face cloths to freshen up which were gratefully received!The luggage was taken to our room by the very helpful porter who preceded to show us the technical information on the lights and air conditioning which turned out to be very good at keeping the room cool both day and night,it was very quiet too.The room was well equipped and we slept on the most comfortable hotel bed ever!Lovely bedding and pillows and a quiet room made for a good night’s sleep.Others had mentioned that the area could be noisy during the night but honestly didn’t find it so.The staff were very pleasant and couldn’t do enough for us.The food was of a high quality and was delicious with lots of different choices,each night is themed so we didn’t have the same meal twice.We had intended to eat out a few times but decided that we were enjoying the food too much!Tables outside the restaurant were our favorite as we could listen to the entertainment at the same time.Pool was a bit small and sunloungers were plenty full so never had a problem even in the afternoon.The rooftop bar is a lovely place to have a drink and watch the sun go down.Pool towels provided so no need to bring your own and the beach was only a few minutes away, turn right for loungers and parasols that have a safe to keep your belongings secure as you have to watch out for pickpockets!The beach to the left was very busy with young tourists who could be a bit noisy!Bus to Palma stopped outside the hotel and was only 2 euros each way also the Airport bus which is 5 euros each way and only takes 20 mins.We would definitely return to this beautiful hotel 😊
Review by 93moirar Scotland, United Kingdom
Wonderful hotel!!
Wonderful hotel!!! We spent 3 nights here and can’t recommend it enough. All the staff are amazing and the food is outstanding. The hotel is spotless, the Spa is great and the rooms are lovely. We’ll definitely be back x
Review by Poppy19782019 Chester, United Kingdom
Not all inclusive- and check your food…
We arrived and the welcome was fantastic, although no welcome drink was offered- not even a water.
Our room was lovely- literally no complaints here, except the air con. It is set to 23 degrees ALWAYS. If you forget to adjust when you get back to your room you’ll be needing another cold shower by the time you’re ready for dinner.
All inclusive is anything but. I understand laws and regulations. But I have paid for an all inclusive holiday but you’re only allowed only 3 drinks with lunch and 3 drinks with dinner. However, should you wish to have an alcoholic beverage whilst floating around the pool, this is fine providing you pay for it. Like, excuse me?
The food over all has been just ok. We’ve never been for breakfast, but that just isn’t our thing. However, lunch outside at the pool bar was fantastic and the service was great. The evening buffet restaurant, a little concerning considering my husband found a screw in his pasta. Yes, a SCREW! Apparently this has fallen from the heat lamps it was under. Completely understandable explanation, however it should never have happened. This put us off eating at the hotel, understandably.
We were asked for our room number as something ‘special’ would be put in our room as an apology. This never came…
We then received a letter through our door saying they’d been trying to contact us and asked if we could go to reception to speak to someone about our stay. We went to reception in the morning but it was busy so went back at 3.30 when no one else was there only to be told ‘the manager is too busy to see you now, can you call back later’. Again, poor service after everything.
We did hire push bikes from reception for €11 each and cycled to Palma along the coast which was amazing! Highly recommend.
The hotel itself is lovely and the staff are great. But I wouldn’t stay here again. It’s definitely not a 5* in my opinion, I think it’s maybe just ticked the boxes necessary to get the 5* rating.
Review by ERFisher Wigan, United Kingdom
Highs and lows
Please be aware the hotel has some extreme highs and extreme lows hence the 3 star review. Highs: welcome drink Luggage taken to room, and the baggage handler man ( I am so sorry I forgot your name!) He was the kindest most lovely member of staff I have come across. Room suite: spacious and clean and light.
Lunch and evening food: lovely fresh and varied themes, lots of fish, duck, and varied meats.
Extra: we went for our wedding anniversary and got given some macaroons and a bottle of fizz that was totally unexpected and kind.
The 7th floor restaurant: some of the best sushi and food I have ever put in my mouth 10 out of 10
Vanessa who cleaned our room was fantastic and very thorough.
Activities throughout the day: a nice touch and offers some changes to the usual hotel experiences
Lows: This is not all inclusive, I understand the laws regarding alcohol limitations especially in the area that is overrunning with binge drinking, but they limit the 3 drinks at lunch and dinner to cheap beer sangria and apperol. No cocktails or spirits are included and anything a bit nicer is pay extra, I find this to be cheap and not worth the money. Oh and you will struggle to get 3 drinks per meal after the second drink I was never offered a third.
Ordering drinks at pool bar: we paid for cocktails and they had been given to another couple, this was only resolved after we went up and physically showed our receipt. ( positive they did give us 2 more cocktails for free but it felt disorganised. I would recommend ordering via table qr codes via the app to prevent this.
Sunbed hogging: even though there are signs people leave towels on loungers and don't return for hours I would recommend booking to be integrated into the iberostar app
The area: the hotel does not suit the area, it's loud full of drunk German people and the walk ways our dirty, covered in broken glass and cigarette butt's, we didn't feel comfortable staying out for a long time, constantly bombarded with looky looky men, being asked into restaurants we didn't want to go to.
Staff: some of the other cleaning staff laughed and snorted at us after saying good morning, I would also advise your staff not be rude in Spanish as some guests will understand I.e myself what they are saying.
Being charged for drinks with evening meal when all inclusive, had I not checked the app we would have been charged it took me going up to the restaurant manager to have this removed. Maybe use different colour wrist bands to help?
Check out: asked if we could extend to late checkout advised fully booked, not a problem it happens, advise we can use facilities until we leave, upon check out once that band around your wrist is removed out are invisible. After this fact we had been told no lunch for you, as you had it on the first day you arrived, no drinks unless you pay we had water. I have never felt so disregarded and used by a hotel after checkout of a room. The worst thing is while we had been waiting 4 and a half hours a new couple arrived and had been told they could pay extra on the last day for lunch and drinks this was never disclosed to ourselves. The only member of staff who treated us the same with or without the band was the baggage handling man who was a saint. Overall we have stayed in iberostar before but will likely not return to this hotel chain due to the inconsistent experiences we have had, it's such a shame.
Excellent Stay and Outstanding Staff
We had a wonderful stay at Iberostar Selection Llaut Palma and would highly recommend this hotel. It is clean, well maintained, peaceful, and conveniently located just a short walk from the beach. The staff truly made our experience special. Everyone at reception was exceptionally friendly and always willing to help, especially Joel and Mark (if I remember their names correctly), who were incredibly kind and even assisted us with our luggage. The young lady at the entrance and in the restaurant was always smiling and welcoming. Special thanks also to Vanessa, our housekeeper, for keeping our room spotless. In fact, every member of the team was warm, professional, and eager to help. The food was excellent, with a great variety and high quality throughout our stay. There was an impressive selection of fish and seafood, along with many other delicious options. Thank you to the entire team for your hard work and hospitality. We would gladly return! ⭐⭐⭐⭐⭐
