Roc Continental Park

The 2 of us stayed for 2 weeks, the last week of August and the first week of Sept. Location of this hotel is amazing, it's close to beach, the rent a cars are behind a corner, ATM is basically within the hotel and bus stop is close. Basically, the best thing about this hotel is location. The view from our room toward the mountain was absolutely magnificent! The hotel is overall clean, but the wall of our room was stained, that could have been painted in 2 min instead it's a really ugly brown smudge that really worsens the feeling of cleanliness, but we got used to it after a while. It's visible that some utilities are quite old and rusty, especially in the bathroom.

The main issues we had were making us regret booking that hotels are:

1. No sound or light isolation whatsoever - the rooms' door are very heavy and the weight just pulls them towards the wall and unless you put a lot of effort to control the impact, they will hit the door frame extremely loudly. When I said loudly, I really mean it. Sometimes you could also feel the vibrations as if the whole room is shaking. The first day we arrived we really needed at least an hour of sleep as we traveled overnight, but it was impossible to fall asleep due to people shutting the door every 5min. We bought earplugs but it did not help. It was even worse in the night, as people would arrive late in the night, the light from the hall would light the whole room because there is at least 1 inch of space all around the door. It was truly difficult to get some rest. After a while, we ended up sleeping with pillows on our heads.

2. Air-con too strong - it was great that you could manually adjust the temperature, but the direction of blowing was towards head when lying in the bed, so both of us got cold the first 2 days until my partner managed to climb a chair and direct very dusty air-con opening towards the ceiling. Nevertheless, it would still blow pretty hard even on a low setting so we re positioned direction of our bodies when sleeping, and placed heads where the feet usually go.

3. The smell - Not sure if this is something characteristic to the area or was waste emptied, but the smell of rotten eggs was so intense on a daily basis around 11pm, it was hard to breath. If I knew this was the case, I wouldn't have come in the area as together with heat, it would make me want to puke on occasion. It also smelled like that at the reception almost all the time.

4. The ants - there was a number of ants in the room and bathroom at all times. I wasn't too bothered by them as they would leave us alone, but I read a bit and apparently it's the type that eats electrical wiring and building structure, so I recommend hotel to do something about it.

The deserts were repetitive - the food was great in my opinion, lots of choice and not only English food which I was fearing it will be, but a lots of sea-food and other choices. Some type of paella was served every single day, which was delicious. The deserts were not a big issue but deserts would disappoint as after 3 days you'd try all there is. More variety throughout the week would be nice.

The staff was amazing the first week, from chefs to waiters, but I think they changed at the end of the week. The first week the waiters were flying! They would remove dirty plates immediately, kept replacing with new cutlery etc, they seemed to get along and work as a real team. It was pleasure watching them work and have fun at the same time, they worked like a perfectly-oiled machine! However, as the second week came, the service in the restaurant got much worse - it happened that we couldn't find a ready table due to all of them being full of dirty plates, the food would be left of the floor and occasionally the food would be removed from hot plates even though it was still a lunch-time. A very visible change comparing to the first week.

Overall, okay stay, if I disregard the noise, which was really making rest impossible.

This hotel is amazing, I was blown away with the food! Coming from a chef, the food was top quality, and beautifully presented at every meal! Location is great, 4 min walk to beach, great activities all day for adults and children. Comfortable beds, air con lovely. Cant fault this hotel at all, will be returning for sure.

We had a very good stay at AluaSun Continental Park in Platja de Muro.

We travelled as a large family group with both adults, teenagers and a 4-year-old, and the hotel worked very well for all of us. The location is excellent, with the beach only a short walk away and easy access to shops, buses and activities around Alcúdia and Platja de Muro.

We stayed on All Inclusive, which made the holiday much easier with a big group. There was a good selection of food and drinks throughout the day, and it was especially convenient when travelling with children.

The hotel was a great base for our holiday, whether we were spending the day by the pool, going to the beach, visiting Alcúdia or heading out for activities.

Overall, we had a very enjoyable stay and would definitely consider staying at AluaSun Continental Park again when returning to Mallorca. A very good choice for families and larger groups.