Tropico Playa

I stayed at this hotel from 26/08/2026-02/09/2026 and wow I will not be returning ever,when we first arrived at around 2:30pm our first impressions was this is absolutely stunning from the outside we entered reception and it had the most amazing smell and looked so clean fresh and modern,we got checked in which took less then 5 minutes we paid 31 euro for the safe for 7 days and 46.80 for tourist tax which we had already paid in the travel agent’s but anyways.We stayed in took 328 which was located in building 2 but to get up there we had to walk up 15 steps with our cases which none us us could manage carrying our cases up them but luckily some man helped us and took our cases up the stairs from reception to building 2 from there there was a lift what was able to take us up to the floors we stayed on and had rooms on we were on floor 3 at the very end still the lift is supposed to fit 5 people in it just managed to fit 1 case in and 1 person so we had to take it in turns going up in the lift we walked the corridor to our room which on first impressions was clean and modern and smelt clean.The room was extremely small 6 hangers was all that was in the wardrobe they even had the fridge and the safe in the wardrobe which ultimately left us no storage,we had one beside table on each side of the bed with one small thing draw that you could fit nothing in,so we lived out of suitcase for most of the holiday,the beds were firm the pillows was rock solid and we just say managed to get a couple of hours sleep every night and neither of us were able to get comfortable,the balcony was extremely small It had a table and two Chairs and a clothing rail the air-con fan was also on the floor of the balcony you could not fit 2 people on you only could just say fit one if you wanted to walk on the balcony then you had to shuffle on the side the it has absolutely no space whatsoever,the gap beteeen the bed and the table at the end was no more then 4 inches and again had to shuffle past it,the bedroom was spacious but was not clean there was feces on the toilet the floor and floor was also dirty the shower was nice and powerful but the shower floor was also dirty the mirror in the bathroom was nice and big with a light on what was a nice touch the shower gel ect was like water it had clearly been watered down and stunk this was definitely not 4 star worthy products the towels were old and thin and has a foisty smell to them but were changed everyday,the floor in the room was dirty and was being cleaned with dirty water the tea and coffee in the room was not even being replaced we were having to go down to the pool bar or restaurant and take some tea bags if not we were having to buy them but the tea in the hotel tasted like perfume,the food was well inedible the meat was dry chewy and still had blood on it or was pink still the selection of food was also definitely not 4 star the dining hall was also not 4 star standard the tables and place mats were dirty the cutlery was marked and had not been washed properly the plates also not cleaned the napkins were paper thin to,on a night the entertainment was practically non existent and there was never no more then 10 people watching it we went out on a night and made friends for life and some nights we had to eat out,breakfast was okay as you could just have toast,fruit,yogurt,the pool was only open 10:00am-6:00pm but that was pretty much fine,the pool bar was open to 11:00pm from what we had been told as we were never back in the hotel till 1:00am Onwards but they were extremely short staffed they had the staff working on the pool bar and cleaning and preparing for the next day because of this,the outside area was very rarely swept or kept tidy to the point pigeons and little birds were coming and basically Clearing up food Ect what other people had left people were not tidying up after themselves either nor was the staff even bothering to collect plates cups or anything. Definitely not 4 start extremely disappointing and will not be returning to this hotel.Palmanova and Magaluf on the other hand most definitely family has been coming here since the 80’s alongside many other destinations all over the world and this is definitely the worst one ! Wouldn’t house a stray cat in there!

This was our 2nd visit to this lovely hotel. Great location across the road from the beach and handly placed for bars & restraunts. Staff welcoming, the food was excellent, rooms were clean and tidy with AC. Pool area was very clean and the bar staff were very friendly. This hotel is a quiet hotel, probably less suitable for those with young families or families looking for entertainment.

Came into the hotel for a 7 day stay, but honestly cannot name a good thing about it. First of all, we came into our room to just be invited to a constant banging above us, constantly every night. We spoke to reception over 5 times and did nothing, they just said to come back the next day. Since they were not able to do anything, we went up ourselves because we were even struggling to sleep at night, my two kids not being able to sleep till 3-4am which ruined the day ahead and spoiled our perfect holiday. Secondly, the pool is not big enough, I was reading a book until I get a hard ball in the face, there is no where in the pool to be peaceful. Residents were taking up full lengths of the pool since the pool was tiny, leaving cramped spacing. Third, there are loads of insects which I know the hotel can’t help but there was around 100 wasps swarming the drinks and food, allowing children to be stung, so basically, you have to risk your life to get a drink and after that, there still pestering your drink and flying round while your on the sunbeds. So be prepared to be either dehydrated or stung. Not only that but at dinner, flys are swarming everything, the salad, the cakes and main food, honestly disgusting! Lastly, to top it off, we got a leak, flooding our hotel room. We still didn’t get moved after all that.. Also, everything is not all inclusive.