- Majorca Holidays
- Palma Nova
- Leonardo Royal Hotel Mallorca
1/60
View 60 Photos
Leonardo Royal Hotel Mallorca
Spain, Europe
Palma Nova
This hotel is in Mallorca, perfect for families and couples looking for the perfect holiday in Palma Nova. Situated by the sea, this hotel is just a stone's throw from the beach. The airport can be reached in 30-minute drive. Most of the rooms at this hotel offer fantastic views over the bay of Palma Nova as well as offering a quiet family atmosphere, and a wide range of activities both for children and adults: the perfect match to spend unforgettable holidays with family. All modern rooms come equipped with A/C, TV, coffee facilities and a bathroom with hair dryer. In the hotel which is classed as the main building guests will find panoramic terrace overlooking Palmanova bay, miniclub, swimming pool and terraces with private access to the sea, garden, gymnasium.
Facilities
- Wheelchair-accessible
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wi-Fi*
- Local and international calls
- Car hire*
- Launderette
- Bicycle hire service*
- Multilingual staff
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good6,040 reviews
Excellent
51%
Very Good
29%
Average
12%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
Friendly staff
We had a lovely room with a fantastic view of sea & beach. All staff were friendly but especially Santiago who always made us feel welcome every interaction during Breakfast, Lunch and Dinner. Santiago is always so friendly, always made us laugh and make sure we was ok & offer exceptional service everytime. Aziz (chef)and Abdel (chef) were also lovely & friendly.
Location great that’s where it ends
The location is brilliant and the food is OK. That’s where it ends. The hotel is falling to pieces. Broken decking and tiles round the pool. Cheap broken laminate in the room with chipped toilet and sink. We were all inclusive. All drink are watered down unless to order the ones for sale.( then you have to pay). Ice creams are €4 which is a first for me on all inclusive. There’s no atmosphere. No music playing around the pool and outside in the evening. Everything shuts 11.30 on the dot. We ended up going out most nights
Very nice hotel
The hotel was really nice, with a beautiful view and comfortable rooms. Most importantly, the kitchen staff were very friendly and helpful, especially Saeed, Zabour, Bilal, and Santiago. They were all very kind and made the experience even better.
Great vacation and great crew
The hotel was super nice but the most important thing were the people, i would like to especially highlight my experience with Santiago as he was the most welcoming and sweet person!
Ok but needs improvement
We’ve just returned from a seven-night all-inclusive stay. There were some positives, but unfortunately we were left feeling quite disappointed overall.
The staff were very friendly, our room was cleaned every day, and we had a fantastic side sea view. The free safe in the room was also a nice touch. There was a Fridge in room. Location is perfect 🤩
The room itself was a little tired in places, with old towels, and the Wi-Fi wasn’t good.
For us, the food was the biggest letdown. We found it quite bland and the choice wasn’t great. I also have to eat gluten-free, and although there was a small gluten-free section at breakfast with bread, cereals, biscuits and cakes, there were no clear allergy labels on the main buffet, and difficult to find anyone to ask, also, my daughter is vegetarian and she found it extremely difficult. The orange juice was terrible, the yogurt was lumpy! In the restaurant is there is wine/beer/soft drinks where you help yourself. We ended up eating out several times, despite being all-inclusive.
The main pool area was very busy, with long queues at the pool bar and not enough sunbeds. Some of the beds were old or broken, and many were reserved but left unused.
We preferred the pool over at the Suites, where you could help yourself to drinks and snacks without queuing. However, the sunbeds there were in an even worse condition and really need replacing. I was also disappointed to see the disabled pool access blocked off.
Overall, the friendly staff and beautiful sea view were definite positives, but the food, tired sunbeds and general lack of upkeep let the hotel down. With some investment and improvements, it could be a much better experience.
Review by Sue W Wrexham, United Kingdom
