HYB Eurocalas

We arrived late at night. Due to delay with flight. Lovely welcome from Isabel in reception and the other lady both very lovely.

Room. Should have paid for an upgrade. Even though it was just 2 of us still a very small room Compared to what we saw on line.

Had the holiday cheap through travel agent. Get what you pay for I suppose.

I’ve done many of all inclusive holiday at lower star hotels than this and had much better services with food snack bars drinks etc.

Food- Awful. Edible but no. Same thing most nights. It’s fine for kids have plenty of chicken nuggets and chips. Salad option was the best beautiful salad but the rest of it. Not so good.

Snack bar- same thing every day. Most snack bars I’ve had in other all inclusive have had much more variety with drinks beer soft drinks and food. Including sandwiches toasties and other items such as yogurts in pots etc. if the food was better and snack bar was nicer you’d have higher ratings.

Pool area is great. Although reserve a sun bed cause all the greedys seem to take the beds then go off for hours on end and return after. In Benidorm they don’t allow people to reserve suns beds. If your not back at your sun bed with in an hour your towels and belongings are taken to reception. Good way to manage the grabbers I suppose. Worked well.

Water. They charge for water when other all inclusive have given small bottles of water included. That I think it’s greed.

Hardly any choice for drinks beers wines cocktails mocktails etc. just get what your given. Drinks are watered down also.

But other than that. We enjoyed our holiday.

Hotel lovely and clean but the food was not good entertainment was okay. There was not to eat for my 11 year old and not much going on outside the hotel

We recently stayed at the HYB Eurocalas for 7 nights, booking two rooms. The rooms were a perfect size and were cleaned thoroughly every day. The pools and the two splash parks were amazing. While the pool water isn't heated, you really don't need it when the weather is 34°C (feeling like 49°C!). Once you are in, the water feels absolutely perfect. A quick tip for parents regarding the two water areas: the pirate-themed splash park is built directly into a standard pool. The slides here are smaller, and while children can easily see when the person before them has finished, there is no lifeguard managing the slide queues. On the other hand, the newer "Aqualandia" area is different—each water slide has its own dedicated landing zone. Lifeguards are everywhere here and are highly vigilant, telling the children exactly when it is safe to go. Just be aware that the Aqualandia floor has some exposed corners near the slide exits and the bottom of the steps, so we highly recommend bringing water shoes. The kids' club and animation team were super friendly and smiling all day long, organising great activities for all ages. The kids' club is completely stress-free; you can either drop your children off or stay with them. Ours particularly loved the ball pit! There is also a lovely, sandy park area at the kids' club which we took full advantage of during the cooler parts of the day. Location-wise, the hotel is about an hour's drive from Palma Airport. There are plenty of handy tourist shops just around the corner. The hotel also provides a shuttle bus to Domingos Beach. It runs at specific times and the driver will do a couple of trips each slot, so just make sure you are down there on time if you want to use it.I had read some reviews complaining about the noise, but please remember this is a family entertainment hotel. The music around the main pool is lively but certainly no louder than a beach club, and it features well-known pop and dance tracks during activities, switching to pleasant Spanish songs around lunchtime. We didn't find it to be an issue at all. We thoroughly enjoyed the evening entertainment, the mini disco is not the same every night and it's not compulsory to go to. The evening entertainment is good, some nights didn't appeal to the kids so we didn't stay longer than the mini disco. As many others have mentioned, there are wasps—particularly around the bar and drinks areas. However, if you do what the bar staff do and just let them be, you won't have any issues. I personally hate wasps, but once you accept that they are just looking for sugar and will leave you alone if you don't swat at them, it won't ruin your holiday. If you expect to sit by a pool with sweet drinks and not see a single wasp, you are mistaken—it's no different to a hot summer's day in England! Plus, as soon as the sun goes down around 9pm (during the mini disco), the wasps disappear. We only saw one person get stung during our entire week. Food wise, they have themes each night in the restaurant, however there is always Margarita pizza, chips and plain pasta for fussy eaters, like our kids! There are plenty of dessert options, but these aren't always labelled correctly or at all. There was an ice cream machine where you can add icecream to anything you like! The restaurant is big, plenty of seating inside, a nice space outside too. Water tap, beer tap, wine taps, soft drinks, juice machines and coffee machines available. The snack bar served nuggets, chips, hotdogs, burgers and a vegetarian option, cold meats and cheese, with an ice cream machine for dessert. There were a small selection of biscuits and cupcakes in there too. Again, a beer tap, water tap, slushie machines (outside), soft drinks dispensers available here. The staff clean the area constantly and make sure that tables are cleared ready for the next wave of snackers and they constantly top up the food.

Overall, a brilliant family holiday and we would definitely recommend it!