HSM Calas Park

Location- terrible- no shops near by to purchase essentials, nothing near to visit. Atmosphere- the people there where nice and pleasant. Rooms- no balcony- which is advertised on the website- the bed was hard, uncomfortable and very low to the floor. The room had very limited storage for clothes etc but was very clean. The shower was quite outdated- it was a bath/shower- which was difficult to get into. Facilities- mainly all for children- I understand this wasn't an adults only hotel- however I would have liked more activities available for adults. The pool area was good and the chairs/beds where all good. The bar and staff where very nice and friendly. The reception staff where also very nice and I have no problems with the staff working there! Value- average I would never go back to this hotel- as I think there are much better hotels for better value.

Review for late September. Great hotel, extremely clean, lots of entertainment during the day and at night. Perfect beach 5 minutes away. Hugeeee shoutout to the staff, especially Tomas, Alex and Nadya, as well as the cleaners, pool maintenance man, bartenders and receptionists. The entertainment and bar staff are what made our holiday so enjoyable, we hope wherever life takes them next they are treated well and have a wonderful, safe journey, from Stanislaw and Charlotte!

The drinks were great, always very strong (sometimes too strong). Nothing wrong with the token and cup system, very sustainable and easy to work with.

Yes there are a lot of stairs but for the average healthy person this isn’t an issue. Definitely do not book if you have mobility or respiratory/cardiac issues but you should really do your own research on hotels before you book anyway. Coming from someone with a heart condition the stairs weren’t a huge issue but can be quite tiring after a long day of activities.

I definitely recommend booking a sea view apartment, the sunrise and views were always so beautiful.

Unfortunately I had become extremely sick on the second day into our short holiday, which was NOT caused by the hotel at all, but thankfully there is a pharmacy 5 minutes away from the hotel. The staff there can fluently speak multiple languages which was very helpful. Alex was also very caring about this and had offered his own personal help.

Strong points - Hotel cleanliness inside and outside Nice apartments Staff customer service Entertainment Sea views Nearby shops/bars Perfect Beaches Luggage storage Showers if you have extra time after checkout, you can still go to the beach/use the pool then get ready for your flight afterwards. You can still use the restaurant/bar until your transfer coach picks you up Interior design is very modern and pretty Exterior very well maintained Enough Sun loungers for everyone Great bars/drinks at the poolside Super friendly and lovely cat that lived outside the hotel entrance!! Always something to eat or drink Other customers were extremely nice Still very hot for late September, lowest during the day was around 27°, up to 30°.

Mid points - Food could be a tiny bit better Bathroom shower drain was a little smelly Pool is mostly shallow except the middle section Our apartment tv didn’t have anything English, not even subtitles.

Bad points - Mosquitos go crazy in the evenings but thats just nature.

Would absolutely come back next year

We have just arrived back in the UK after 10 days here. We met friends from France there to celebrate their 20th Wedding Anniversary. We went with Thomas Cook which included transfers with Transunion. If you're booking the items individually, Transunion were very good. We will definitely look for them again. The food is very nice. Other reports have said it's repetitive, but there were lots of options, plenty of fish and gluten free options too. They provide lovely gluten free warm baguettes when requested. You can eat ice cream all day ( if that's your thing) and there's also a Mr Whippy machine in the dining hall dispensing absolutely delicious yogurt ice cream. The rooms are kept very clean. It's not ideal for families or those that struggle with steps. You can't avoid the steps if you want to use the pool and restaurant. That said the steps are comfortable on the legs; does that make sense? Some stone steps are hard work; these aren't. There's a water feature that runs to to bottom with us own resident terrapin "Fred". Pool Towels, TV remote and kettle are available for a €10 refundable deposit each. If you want to swap towels it's €3 euros each time. Safe keys don't require a deposit. Good quality local drinks on the all inclusive. Do a bit of research on the trips. We paid €55 for a trip to the caves of Drach which included Portocristo shopping in a simulated pearl shop. You can get the 428 bus service to Portocristo and easily walk to the caves - entry to the caves €19! There's a pathway beside the pool that leads to a fabulous choice with amazing sandy bottomed sea - great for swimming. Our first trip to Mallorca; well definitely be back and will likely return to this hotel.