- Majorca Holidays
- Cala dOr
- Barcelo Ponent Playa
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Barcelo Ponent Playa
Spain, Europe
Cala dOr
Situated directly on the beautiful cove of Cala Ferrera, this attractive hotel enjoys direct access to the beach. It offers a large variety of sports facilities, a health and wellness centre and several pools. The centre of Cala d'Or with its marina and a large variety of shops, restaurants, bars and cafés is within walking distance. The international airport of Majorca is about 60 km away, Palma city centre about 65 km. Thanks to the All Inclusive programme, guests have access to a complete range of restaurants, including a magnificent buffet restaurant serving Mediterranean and international dishes, a poolside snack bar, a beach bar, and two other bars, one with live music and shows.
The hotel has a wide variety offacilities, including an outdoor and indoor pool, minigolf course and tennis court, and brilliant entertainment programmes for adults and children. Free Wi-Fi is also available in communal areas and bedrooms.
The Barceló Ponent Playa hotel has everything needed to ensure that adults and children alike enjoy a fun and unforgettable holiday in Mallorca.
Facilities
- Wheelchair-accessible
- 24-hour reception
- Wired Internet
- Wi-fi
- Medical service*
- Bicycle hire service*
- Babysitting service*
- Air conditioning in public areas
- Hotel safe*
- Currency exchange facilities
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good1,743 reviews
Excellent
57%
Very Good
22%
Average
11%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
Really nice hotel
Just come back from my solo trip here and I really enjoyed myself. It was the perfect location to get the best of the pool and sea. The rooms were perfect and the food was really nice
My only negative was the sunbed wars, luckily I was all inclusive plus so I got to go to the separate section but if you weren’t up putting your towels down by 8:30am, you were not getting good sun beds, there is no policing at all when it came to this, some people wouldn’t come back till 11:30 after putting their towel down.
Review by Departure26794085613 Darlington, United Kingdom
Beach great - hotel not that much
The pool area don’t function. Too little parasol, guest fight to get them, that not nice and makes a bad energy. No one cleans up the area, and it look like a mess. Elevator doesn’t work. Great beach and sweet staff.
Review by thuesen75 Aarhus, Denmark
A perfect summer break
My boyfriend and I had an amazing stay at this hotel. It's in a lovely, peaceful location, making it the perfect place to relax. The hotel itself was beautiful, very clean, and well maintained, and all of the staff were friendly and welcoming.
The food was fantastic, with a wide variety of options available, so even picky eaters will find something they enjoy. A special mention goes to the entertainment team, who were outstanding. They were energetic, fun, and far better than the entertainment teams we've experienced at other resorts.
We thoroughly enjoyed every moment of our holiday and would happily return. Highly recommended!
Do not stay here - No water, smell of sewage and mold, dirty room
DO NOT WASTE YOUR HARD EARNED MONEY HERE We stayed at Barceló Ponent Beach from 30 June to 4 July in a Superior Sea View room, which we paid extra for, and unfortunately it was one of the most disappointing hotel experiences we've had.
As soon as we entered the room we were hit with a strong smell of bleach mixed with mould. It quickly became apparent why. The room was in a very poor state of repair and did not appear to have been properly cleaned before our arrival. The bed had visible stains, the sofa had a large yellow stain running down the middle, there was dried yellow residue sprayed across the walls and furniture, there was hair in both the shower and sink, the toilet wouldn't flush, and after walking barefoot in the room for only a few minutes, the soles of my feet were black with dirt. The wooden skirting boards were rotting, the shower door was falling apart, the air vent and air conditioning unit were full of dust, and there was an obvious leak in the bathroom ceiling. We have photographs of all of these issues.
We requested that the room be cleaned, but it took several hours before anyone attended, by which time it was around 8pm and we had been unable to properly settle into our holiday. The maid entered without knocking, was unfriendly throughout, and left without saying a word. A maintenance worker inspected the leak in the bathroom ceiling, described it as "very bad", returned with a ladder, then simply said it was "fine for now", which did little to reassure us.
The biggest issue came when we were left without running water for two days. When the water did briefly return, it had an unpleasant mouldy smell, and for the remainder of our stay the room regularly smelt of sewage. We understand problems can occur, but this, combined with the condition of the room, made our stay extremely unpleasant.
Although we were offered another room and later another hotel, we had spoken to several other guests who had experienced the same issues after moving rooms. By the time an alternative hotel was offered, there were only two days of our holiday remaining and we did not want to lose even more holiday time packing and relocating. Throughout our stay there were regular queues at reception of guests complaining about similar problems, so our experience did not appear to be isolated.
This hotel is in a fantastic location, and the view from our room was absolutely stunning, which makes the experience even more disappointing, but the condition of our room, the lack of cleanliness, the water issues and the poor customer service meant it fell well below the standard we expected from a Barceló hotel and certainly below what we paid for. Sadly, I would not return or recommend it. Genuinely do not get all the good reviews on here, happy to hear some people had a positive experience but I find it hard to believe considering the amount of people I spoke to with similar experiences.
BEST HOTEL EVER STAYED IN
Me and my partner previously stayed at Ponent Beach back in 2024 and have recently just returned from coming again yesterday. The vibe and atmosphere of this hotel is unmatched with any other we have been to. We absolutely love it, so chilled out and relaxed vibe. The hotel is absolutely stunning and views speak for itself. There are a lot of places to eat / drink in restaurants and bars as me and my partner like to have a walk on a night. Completely safe and family orientated! Staff are lovely, kind and welcoming and always have a smile / upbeat energy all the time and make the efforts to come and chat with you. The food is lovely, lots of choices! The drinks on the all inclusive are definitely worth it! The cocktails are so nice!
We are looking to book again for the 3rd time because we love it so much!
Thank you for making our 2nd time visit so memorable and will definitely be returning!
