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  • Lanzarote Holidays
  • Puerto del Carmen
  • Las Costas

Las Costas

TripAdvisor Review
Spain, Europe
Puerto del Carmen

Located right by the long, fine sandy beach of Playa de los Pocillos on a main road in the tourist centre of Puerto del Carmen, this seaside hotel offers complimentary buffet breakfast to its guests to ensure a tasty and healthy start of the day. After the light snack, patrons can remain within the complex by the lovely outdoor pool, head out to the beach or play a game of snooker or table tennis. Those who like to stay in good shape can have a workout in the on-site gym or take part in an aerobics class, and later unwind in the sauna. The hotel's restaurant provides not only fantastic local and international dishes, but a rich entertainment programme to its guests.

Facilities

  • Swimming pool
  • 24-hour reception
  • Wi-fi
  • Car hire*
  • Laundry service*
  • Bicycle hire service*
  • Air conditioning in public areas
  • Hotel safe*
  • Currency exchange facilities
  • Garden
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent1,380 reviews
Excellent
64%
Very Good
26%
Average
7%
Poor
1%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Relaxing stay, lovely hotel, good location

We enjoyed a 2 week stay at Las Costas, overall the rooms are really nice, very modern, clean and spacious. The beds are very comfy, good tv channels and there is plenty of wardrobe space and general space for other things. The terraces have sunbeds as well as a table and chairs.

The bathroom is really nice too, it has a big shower unit, good water force and a good shower screen. The food at breakfast was good, very fresh and something for everyone. The pool is great but no ball games are allowed so depending on how old kids are, it could get a bit boring. The aqua aerobics was strange, the music volume was super low and the instructors were the most unenthusiastic and inactive I've ever seen! The younger instructor gives 1 demo of the move and then tell you how many of those to do while she stands there not moving herself!! Not a big deal but I found it very strange. The beach is lovely too, if you walk along the beach about 10 mins towards Matagorda there is much less seaweed. The customer service from Reception staff is very good. One night we discovered a lot of cockroaches in the room, one was in one of the beds, this was at 2am, we called Reception and the night manager was really good, he got us a new room very quickly and thankfully there were no issues there. It's important to note that the hotel is very clean and well kept, however, in a hot country there will be cockroaches at times which is understandable and unavoidable but the issue was dealt with very well and very professionally. We really enjoyed our stay and would definitely return to this hotel.

TripAdvisor Review
Nice hotel but a few things could make it an excellent hotel

Perfect location at edge of beach , rooms spacious and modern sadly our room suffered from constant sand and rubbish landing on our terrace making it unusable it was not cleaned often despite mentioning it to reception ! The atmosphere around the pool was friendly, it does state no reservations of sun beds but this is not followed or managed and unless your up early you won’t get one , there is a hot tub / jacuzzi but in the 14 days we were there it didn’t seems to work and was always very cloudy and uninviting Pool is lifeguarded from 11-7 and you swap your towels with him but you must have tickets to do this Breakfast was disappointing most mornings cooked breakfast items were of very cheap quality , breads lovely but other items I found strange to see at breakfast! Onion rings , peas battered zucchini?? The safe in room is an additional charge of €2 a day which I think in a 4 star should be included in price All in all nice hotel but with a few tweaks it could be excellent

Review by Kajems United Kingdom
TripAdvisor Review
Beautiful hotel in an excellent location

Absolutely beautiful hotel! From the moment we arrived the staff were so friendly and accommodating. The rooms are exceptional and extremely clean and cleaned every day. We had half board and both breakfast and dinner was amazing quality with exceptional variety. The grounds and pool area were kept extremely clean and tidy. The location is brilliant with shops and local bars across the road. The area is lovely and quiet and the beach right by the hotel which was amazing. We organised excursions through the hotel and they were very helpful and informative. I have been to Lanzarote a fair few times and this by far is the best hotel. We walked and cycled (hired) to Puerto del Carmen with our children and was an enjoyable walk. The local bus was also very reasonable if you wanted to take that to Puerto del Carmen rather than walk. We went as a family with two boys (11 and 8) and they absolutely loved the pool and snorkeling in the beach! Plenty to do close by for families, we hired bikes from opposite the hotel, timafya mountain, safari submarine and teguise market. Highly recommend them all. We will be back!

TripAdvisor Review
One of the best 4 stars we have stayed in.

An immaculate hotel and beautifully themed. It was our first stay here and we will definitely return. There is so much attention to detail in all areas. All the staff were friendly and helpful and it felt relaxing and tranquil. The rooms are all little bungalows some with sea views. They are large with plenty of storage. We had a short flat walk to the pool area and restaurant where we were able to eat outside for the entire week. Food here is very good tasty and hot, hot plates also! The snack bar serves freshly cooked food during the day and very reasonable with a varied selection. The staff make this hotel and we thank them all for a lovely week in amazing Lanzarote.

Review by jenlane777 Lichfield, United Kingdom
TripAdvisor Review
Amazing Holiday

Wow! Our 1st visit and certainly will not be our last. What an amazing hotel. All staff were friendly and polite. Service spot on. Food so much choice. Looking forward to our next visit. Thank you all so much for an amazing holiday 😎

Review by julie w Hailsham
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