Hipotels La Geria

Location is great , atmosphere was ok , i felt like the bed was to big for the room two single beds pushed together, bathroom and toilet facilities were good , the air conditioning was noisy but ok , the cleaners were great , i do feel that the hotel prioritises the all inclusive guests over the self catering guests , a few times in the evenings me and my wife would come back to the hotel from having a meal out we would sit at a table waiting to be served for a considerable amount of time before getting up and going to the bar which sometimes felt awkward, also during the day after leaving the beach we would come back around 6pm sit at a table outside and wait for service ! Several times we decided to go to bar because it was quicker , its a bit unclear what you are supposed to do if you are self catering, sit at the table and wait or go to the bar ? We used the sauna and steam room facilities which were great .

I had to write a review for this hotel as we had such a fantastic stay. Location was perfect for us as it was so quiet but there are bars and shops close by, and a wonderfully large beach which didn’t get crowded like most. On entering the hotel I was extremely pleased we had chosen it, large airy open spaces, all clean and well kept. Reception staff extremely helpful every time we needed to speak to them. The food was great, we were all inclusive and it didn’t disappoint, big variety and constantly replenished. Bar snacks and drinks were also good. Room wasn’t huge but we loved its location and had a lovely balcony overlooking the pool. It was very clean and beds made up daily. The spa facilities are also a big added bonus, we thoroughly enjoyed our treatments here. One thing I noted that all the staff we encountered during our stay were nothing but happy, friendly, and polite, nothing was too much trouble. Which isn’t always the case in other hotels I’ve visited where they can look miserable and no customer service skills, definitely not the case here. Would highly recommend to anyone wanting a relaxed luxury stay at a reasonable price.

Where do I start from the first moment we arrived we were made to feel special. This hotel has a great atmosphere and is great value. I won't name any names as I would not want to miss anyone out. All the staff our so helpful and polite. The room is lovely very comfortable and kept amazingly clean. The shower and bathroom are great. Moving on the The restaurant. The restaurant staff are so polite and helpful and the selection of food on all meal sittings is very good. The omelette for breakfast is a must. Along with the fresh fruit and yoghurt. At lunch times and evenings you sit down and you get table service for your drinks this is really nice and again makes you feel special. At every meal there is axwide selection of foods and show cooking The entertainment is great a great selection and always worth watching the shows at night. The 2 staff are so friendly and keep everyone entertained, although my worst holiday moment was losing to one of the at french bowls. Finally the Bar staff day and night they are amazing and always looked after you, when sat at the tables it was table service and the staff never kept you waiting always polite even when so busy. I recommend this hotel to anyone we had an amazing 11 nights. The location is great as rite on the beach and a few minutes from some shops and bars or a short walk to the main bars and restaurants in Puerto Del Carmen.Thank you to everyone