Casas Heddy

Casa Heddy – August 2026

We stayed at Casa Heddy in August 2026 — myself, my wife and our two teenage daughters.

Arrival & Rooms

On arrival, we couldn’t believe how quiet the hotel was. It was just before 10pm and it was practically a ghost town.

We had requested two rooms, as our daughters need a bit more space, and had also asked for them to be next door to each other. When we received our keys, we realised the rooms were actually three doors apart. Not the end of the world, I suppose, but we also quickly realised that we had drawn the short straw when it came to the rooms.

Our daughters had a beautiful, large raised patio with lovely views on all sides. Our patio, on the other hand, was tiny and very dark, with a view of a six-foot dark grey rock wall. It was a bit disappointing by comparison.

Our first night was uncomfortable, as the air conditioning in our room wasn’t working in 30-degree heat. We reported this the following day and were told it would be looked at. Guess what? Nothing happened.

We asked again the next day and were basically told that we would have to put up with it, or move to an alternative room on the other side of the hotel, which obviously wasn’t ideal.

The air conditioning was never even looked at during our stay. In my opinion, a room shouldn’t be rented out if advertised facilities such as air conditioning aren’t working, particularly during the height of summer.

Location

The hotel is located quite a distance from the beach and the livelier areas, which isn’t necessarily a bad thing. However, the busy area is at the bottom of a very steep hill.

Walking down is no problem, but walking back up is exhausting, especially in August, and takes quite a while unless you’re an Olympic athlete! It would probably be much more bearable in the cooler months.

If you want a taxi back, good luck! During peak season, it seems almost impossible to get one. On the occasions we tried, we were warned to expect waits of over an hour.

We ended up hiring a car from a company just down the road, which gave us much more freedom and also meant we could stock up on water, drinks and snacks. There was a good-sized fridge in the room, which was useful for keeping everything cold.

Food & Drinks

This is where the hotel does much better.

We stayed half board, which included breakfast and an evening meal.

Breakfast was very good, with a good choice of cereals, breads, nice soft croissants and a full English breakfast, with eggs cooked to order. Everything was fresh, tasty and well presented. Even the scrambled eggs were good — which is saying something, as they’re normally pretty horrible on hotel buffets!

The coffee from the machine was also surprisingly good, as were the fruit juices, which actually tasted like real juice rather than the usual weak concentrate you get in many hotels.

The evening meal was buffet-style during our stay. There was a nice selection of fresh, interesting salads, breads and a potato dish, along with a few hot dishes, although I didn’t try many of these.

There was usually fresh fish or meat cooked on the plancha, which was served alongside the salads. Everything was nice and fresh, although it did become a little repetitive after a week.

If you don’t eat salad or fish, you might be disappointed with the evening options. I love both, though, so I was more than happy.

The desserts were a bit of a letdown, but to be honest, they usually are in buffet-style restaurants.

The dining room always looked spotlessly clean, and the waiting staff were all pleasant and friendly. They did take their time serving drinks, though. I had a beer most nights, which was nice during the first few days but unfortunately became flat for the rest of the holiday.

Atmosphere

The hotel is a really chilled and relaxed place to stay, but at times it felt a little too quiet.

Everyone would eat their dinner and then head back to their rooms, leaving the hotel feeling like a ghost town after around 9pm. Everything seemed to shut down by 10pm.

It really lacks atmosphere in the evenings. Even on the two nights when there was some entertainment — a quiz and a singer — the atmosphere quickly disappeared, with most people leaving by around 9:30pm.

I suppose you have the lively strip if you want entertainment, although we found it quite tacky. It would have been nice to have something in between — perhaps some Spanish music, local musicians or just some more upbeat background music to keep the atmosphere going.

Pool

The pool is very nice, clean and feels safe. Even in August, there were always plenty of sunbeds available.

There isn’t much shade apart from a few palm trees. I assume umbrellas would struggle with the island’s windswept conditions, though!

Unfortunately, the pool was closed when we tried to use it at around 5pm on our first day due to cleaning, which was a little annoying.

There is also a lovely poolside bar and restaurant, which is a great place to escape the sun. I only used it for drinks and a few snacks, but some of the food coming out looked really good.

Overall

Overall, I think Casa Heddy is a good hotel with the potential to be a great one.

The biggest issue for us was having no air conditioning for the entire stay. In 30-degree heat, it had a real impact on our enjoyment and sleep, and I genuinely feel the room shouldn’t have been rented out while such an important advertised facility wasn’t working.

The patio was also disappointing, particularly when compared with the much larger and better-positioned patio our daughters had.

That said, there are plenty of positives. The hotel is very clean, the pool is lovely, the breakfast is excellent and the food overall is fresh and good quality. The staff were friendly, and it’s a very relaxed place to stay.

If you’re looking for somewhere peaceful to completely switch off for a week, or a good base from which to explore the island, Casa Heddy could be a good choice.

However, if you’re looking for a bit more atmosphere, evening entertainment or somewhere close to the beach and lively areas, you may be disappointed. The steep walk back from the beach is also something worth considering, particularly during the hotter months.

For us, the hotel had plenty going for it, but the lack of air conditioning throughout our stay was a major issue and ultimately stopped it from being a great experience.

If you’re looking for a peaceful retreat, Casa Heddy is ideal, beautiful well kept gardens with cactus and succulents, trees and parrots. The rooms in bungalow style blocks, are basic, but adequate ( I had a single) with air con, but only a kettle ( bring your own Coffee ) , The bathroom or rather wet room was lovely ( tho towels a bit thread bare.) Staff are very friendly, which seems to be the case throughout the Island. Pool area is nice , water very warm , but then it’s been in the thirties c. There’s a nice cool breeze that often flows through the camp due to its elevated location, even so the sun is strong so be prepared. If coming here, I’d recommend a car, the town is a good walk down hill, maybe 3/4 mile, which when carrying bags back up the hill, or after a long day out, and in the heat, you will notice it. That said you soon get fit. There’s no bar/cafe outside the hotel, so unless you venture into town, you’re dependent on the hotel. It’s this point was my biggest disappointment, tho it won’t bother most, coffee machine operates at breakfast, then turned off. No coffee in the evening. As I don’t drink alcohol , coffee is my go too drink all hours. So it’s instant coffee in your room, or a walk at least half way into town. The food is ok, but by day 5, it became monotonous and repetitive. Lacks choice, a small salad bar, followed by meat, usually pork or chicken, and fish, a rice, potato or pasta dish. If you’re gluten free, advice is shown, but alternatives are not available. Quite often some of the main salad and or veg, and all the deserts contain gluten , ( there’s a supermarket half way to town that had a superb selection of GF foods/bread etc. ) Ice Cream, it’s right into town in the big shopping centre. So fruit is is, ( or a lump of jelly, ) usually different variety of melon. So, no noisy tacky entertainment, lovely peace and quiet.

This hotel is lovely and we would definitely return. A few minor things like we needed to request an extra pillow, the bar closes 10.30pm, they don't state when the pool bar closes and staff just vanish. I think having times for the bar, meals ect would be helpful to be on display. Note the health suite is closed over the weekend. If you are a light sleeper, take Earplugs due to the main door opening to the walkway in some rooms. The matress i had was not comfortable and my room was dsrk, but my friends room was lovely and mattress memory foam.

Our stay All the staff were lovely and helpful 😊 we ate out a lot but enjoyed the breakfast and dinner when we did attend.

The rooms were clean and the overall hotel was also clean

No issues getting a sunbed

Peaceful and very accessible

Walk is down a hill to town but steep going back up. Taxis are available and cheap! Also only 6min from puerto calero in a taxi which has a market Tuesday and Friday. I also went on a boat trip from there which was amazing

The surroundings are so lovely with little water features and a Peaceful atmosphere

I could not find the back gate and ended up lost :( but that's maybe my poor sense of direction

Thank you for a lovely stay and we will definitely be back.

We also met such a lovely kind lady who let us use her shower before our flight as our check out was 12. Thank you 😊