VIK Coral Beach

Location :- VERY ISOLATED and you need a car otherwise you are a long way from anywhere - the first day we walked across barren volcanic dumping ground full of dog poo for 20 minutes to the bus stop at Faro Park to get to Playa Blanca - That evening we caught the returning bus and alighting back at Faro Park we were followed by a man and had to seek refuge in a bar! We were too scared to venture across the rubble in the dark. You need a car !!

The owner of the bar 'Casual' near the bus top was very kind and helpful and she called a taxi for us. It is too dodgy to walk back after dark and left us wondering what happened to the advertised shuttle bus.

The accommodation is basic, not even a mirror in the bedroom despite asking twice and no effort was made to find one? Very disappointed especially getting a serious tummy bug the last two days after eating dinner there once - although you never know where a tummy bug originates. . Our entry key card never worked too which was very inconvenient and often the card was replaced at reception four times or more a day which we were very patient about and never complained once about anything including the bad WIFI. All very basic which is fine but we had saved up all year for a break and were attracted to this place because of advertised Chill Out Zone to watch the sunsets but the hotel had privately rented them out to a family for the whole two weeks ????? We felt quite annoyed that they could do this. The only good thing was Carlos the waiter who is their saving grace plus the swimming pool.

I'm personally okay with basic accommodation like this but a lot of things just were disappointing about the holiday and my good friend felt embarrassed and guilty for booking it without studying the reviews properly.

We recently stayed as a Family of 5, we have really mixed reviews about this accommodation we stayed for 10nights. Booked with easyjet holidays. Our positives 1. Staff were very lovely especially in the restaurant. Especially to the children. 2.The food was really good, plenty to choose from, even for the fussy eaters. 3.The pool is really clean and lovely to swim in. 4.When Daniela arrived for kids club she was wonderful with our children, very patient, energetic and creative. Our negatives Not all things seems to be as cracked up to be, what you see online isn't what you get! 1. No chillout area. 2.No kids club (until 2 days before we left) 3.The play area run down/damaged and ruins the clothes with black sticky stuff. 4.No evening entertainment 5.The kids are fussy drinkers, we wasn't allowed to bring the bottles of diluted juice in water in to the restaurant, even though we were still buying drinks for us. 6.Standard villa.. The mattresses are hard the pillows arent nice, we got pins and needles in our arms 7.Cracked, chipped patio tiles out side, tripping hazard for the kids and brings even more dirt into the villas. As well as the paint is chipping off. 8.No aircon After our complaint to easy jet holidays about some of the above, we did get a tad refund of the holiday. As the kids were bored and had nothing todo. Very disappointed with our holiday. When the hotel realised we weren't happy they moved us to sea view villa which is ment to be a bit better villa. Positives 1. Better tiles/patio no longer a tripping hazard. 2.Memerory foam mattress, better than the other mattress. Pillows still uncomfortable. 3.Funky shower head that changes different styles of spray. Negatives 1. No Aircon 2.Rusty bath that the kids freaked out, no grab handle. 3.Simple things wasn't cleaned..the fan was a square shape and covered in dust and smelt when first put on. Hair dryer possibley fire hazard as you could smell the dust burning. This holiday was a massive disappointment, we knew we were booking a budget holiday. However when booking a holiday for the children, at a family friendly hotel you expect family freindly activities. It's really put us off booking another holiday any time soon. The area is about 10mins taxi ride from playa blanca, we really struggled to get taxi for us as a 5, they had only 3 taxis in the area. So budget for 2 cars if need be. Just under 7 euros per taxi each journey. I just wished I knew this stuff before we booked as we wouldn't have booked here. Many websites have the chill out area as open, evening entertainment ect on, the hotel needs to get in contact and update their advertisement.. If I could get a full refund or close so we could experience truely family holiday. I cried so much on holiday its rediculous. However I know I won't. I'm disappointed with easyjet that they are still advertising the holiday, as its false advertisement. The hotel will be closed from October to do some renovations for 6 or 7 months.

Arrived at 7.15pm to be told at reception we had been given a deluxe villa! I will Let the photos speak for themselves!

Upon arrival at villa, locks falling off door, sun beds and patio furniture look like they have been retrieved from the tip! Patio floor filthy covered in masonry falling off walls. Entering the Villa comes next! , floor filthy , furniture stained and heavily worn , half the lights don’t work, no-air conditioning, windows so filthy you can’t see out of them. Kitchen next! Cooker hood filthy , fridge rusting away, no kettle , broken knives, no sink plugs. Bedrooms , beds as uncomfortable as they could possibly be! Bedding of poor quality, no mattress protectors. Bathroom, bath rusting away rust holes in bath finish, grab handles missing and screws still visible and protruding ( cut hazard ) , towels so old they had worn threw , no plugs in sink or bath. Off to reception to be told no other villas available apart from number 13! And that to stay there tonight whilst they fix the original problems.

Enter villa 13 OMG ! This one is worse! All the same problems as the first villa but more! Inc no smoke alarm! Then we run the water! To our shock the water actually runs brown!

Next day at 3pm return to our “deluxe” villa! To find the so called repairs basically ment putting bathroom sealant over the rust holes in the bottom of the bath and covering the screws with it too, then given a bath mat to put in bath to cover it! This is beyond a joke!

Pool area filthy not 1 clean sun bed many are broken and ripped , tiles missing in pool , children’s pool missing and cracked tiles! You would not want your child paddling in this!

Their are no facilities at this hotel At all! All the advertising is fake! After the breakfast finishes at 10.30 that’s it ! Their is no bar, lunch facilities, ice creams nothing! Until they serve dinner at 7-8.30. The pictures of the chill out area which does not exist! See photos! Tennis court falling apart with the hotel tip behind it! Which probably accounts for the mice and cockroaches and the occasional rat!

Words cannot describe how bad this place is, totally false advertising of facilities and hotel! It is filthy and disgusting and the management know this after watching multiple other guests arrive and complain and being keys to any empty villa and told to pick one u like after complaining! As if you could find one!!

I will let the photos say it all!!! Please do not book in here! Family holiday ruined!