THB Royal Hotel

The hotel is really nice with 2 big pools I read on one comment that one of them were quite absolutely not. On the hotel leaflet given when you check in states pool is open 10am till 6pm and it is forbidden to reserve sunbeds what a load of rubbish that was pool people were still in it at 7.30pm and by 8am in the morning all sunbeds had towels on them with some not even sat on till 11am. Apart from that the rooms were very clean and while I was there my bed got changed and towels were changed everyday. The staff work very hard to keep the complex and rooms lovely There were tea & coffee making facilities along with a small fridge , a sofa lovely beds and loads of storage and bathroom was big with toiletries complimentary The balcony was lovely to sit out on in an evening Did not use the restaurant but plenty of people did The beach, marina and the centre are only about 10-15minute from hotel and loved the nice promenade with loads of bars and restaurants. Across the road about a 3 minute walk from hotel you have an Aldi which was really good All in all I loved this hotel, the staff and was central for everything Ideal for a solo traveller too

Stayed in a junior suite. Room was very spacious, fridge, kettle and air con in lounge , tvs in lounge and bedroom, free safe in bedroom. A large bathroom with shower gels. Towels changed and rooms cleaned daily. Our cleaner - Jacqueline,( I think), was excellent. Refundable deposit on pool towels , €10 each, good quality and can change regularly. Had a problem with air con at first, maintenance men were very efficient and after a few problems sorted it out. All staff here work hard, really pleasant. Faty was really helpful on reception, Denis very friendly and efficient in restaurant and bar. Food was good, plenty of choice and fresh fish/ meat cooked to order. Lovely salads , desserts and fresh omelettes at breakfast. Everywhere was clean and ongoing maintenance was evident. Pools were ideal for a decent swim, we preferred the quieter one, usually sun beds were available, although some people reserved with their towels for hours, without turning up - frustrating. Location was ok, a little further out from the town than we usually prefer, but was a shuttle bus to the beach twice a day, if needed. Not much going on in the evenings re entertainment but we like going into the town.

The hotel has lovely grounds and rooms are reasonably comfortable. Staff were also helpful. It is about a 15 minute walk to the beach.

Meals were reasonably varied and mostly reasonable in terms of quality. As with lots of these hotels, it dining has a bit of a canteen feel. The restaurant would benefit from access to plates that were warm/hot. Putting warm food on a cold plate means by the time you get back to your table, the food is also often cold. The restaurant was at least managed in a bit more relaxed manner than other hotels we've used in the Canaries as guests seemed to have access to all available drinks and there wasn't someone hovering to catch out someone with the 'wrong' coloured band.

There wasn't a lot of (any?) entertainment while we stayed and the night time bar had absolutely no atmosphere.

Our major concern was the lack of soundproofing in the rooms. It honestly felt like there was someone else in your room as you could hear everything. We wouldn't return for that reason alone.