Iberostar Selection Lanzarote Park

This is a great hotel in a great location on the beach and with great facilities. It’s really accessible for the less able if you get a ground floor room. We were bed and breakfast in the Star Prestige part of the hotel. Breakfast was excellent and the lovely rooms are serviced very regularly.
All the staff are friendly and efficient but I’d particularly like to compliment the staff on the pool bar. Nothing is too much trouble for them and they’re bright and cheerful regardless of how busy they get. Esther, who runs the various events during the day, is also very entertaining! We’ve been here twice before and will definitely be going back again.

A bit long winded, but there’s a lot say.

You can’t see the hotel from the road as it’s down a path in between some shops, once you’re in you’ll be amazed.

We arrived at 10pm and were offered the usual glass of Cava, or whatever you wanted, during check in. We were told that there would be food available shortly for us, but we didn’t take advantage of that so can’t really comment.

Now the good bit, we booked a Star Prestige ground floor Junior Suite with pool access. What we got was room 3031, a corner suite around 3metres away from the pool and the same distance to the bar. I genuinely believe this is the best room in the hotel, a sentiment echoed by the bar staff and every other guest we spoke to. Very lucky!

The room was very spacious with a proper superking bed, not two singles pushed together. A phenomenal shower, the usual tea and coffee facilities including pods and kettle, mini bar, restocked daily, free safe, clothes steamer and TV which surprisingly had English channels (BBC1/2/3 and news, channels 4&5 but no ITV. Outside via two sets of patio doors, one on either side of the large wrap around terrace, were table and chairs and two sunloungers, so no sunbed wars for us. Next to the pool bar is a small stage area where the have daily activities and nightly entertainment, which we could watch from our terrace ( and slope off unnoticed if it wasn’t for us!) entertainment ended at 10.30pm, so noise wasn’t an issue either.

SP guests have access to the two main restaurants and the food was exceptional. SP guests have the main courses cooked fresh and most of the veg etc is kept hot in an oven and served by the chef.

Being SP all incl, all food, soft drinks and alcohol including premium brands, was included. There is also a small self-service star prestige bar next to reception, but the spirits are removed from there at 6pm.

Every single member of staff is amazing and work very hard to make your holiday a success, I cannot praise them enough.

The star prestige area was so good that we rarely ventured away from it, but what we did see was of a consistently high standard.

There is one major downfall, would I go back? No, but only because I know we would never be lucky enough to get 3031 again. All the rooms are good, but we’ve been spoiled by the best. I’d go independently in a heartbeat If I could choose the room.

We stayed at the Iberostar Selection Lanzarote Park in Playa Blanca, in the Star Prestige section, and I can honestly say this was a five out of five experience for us.

Everything from the beautiful accommodation to the excellent food and service made this a really lovely holiday.

Room and Accommodation

We booked one of the top-of-the-range rooms in the Star Prestige section, and it was absolutely beautiful.

The room was very spacious and had a huge balcony overlooking the sea and swimming pool. The views were stunning, and it was such a lovely place to relax.

We really couldn’t fault the accommodation.

Food, Drinks and Star Prestige Facilities

The food throughout our stay was excellent, as was the service. We were very impressed with the overall standard of the hotel.

The Star Prestige lounge was a particularly nice feature and something we really enjoyed having access to.

One lovely surprise was discovering that certain drinks were complimentary around the Star Prestige swimming pool. We hadn’t realised this until my husband went to buy some drinks and was told by a member of staff that beer, wine, sangria and soft drinks were included. It was only spirits that you needed to pay extra for.

It was actually during this holiday that I made the decision to stop drinking alcohol. I had one sangria on our first day and then enjoyed soft drinks for the rest of our stay, so having these included was a really nice touch.

Exceptional Staff and a Memorable World Cup Evening

One of the highlights of our holiday was the incredible effort the staff made during the football World Cup.

England were playing in the very early hours of the morning, around 3 a.m., and the hotel staff stayed up to make sure guests could watch the match.

They provided drinks and food and looked after everyone so beautifully, even though it meant they were working until around four in the morning.

We were genuinely impressed by their kindness and dedication. It was such a long shift for them, and they really went out of their way to make it a special experience.

It’s little touches like this that make a hotel memorable.

Spa Experience

We both used the spa during our stay and enjoyed a lovely couples’ massage, which was a really relaxing experience.

Unfortunately, I didn’t enjoy the facial quite as much.

During the treatment, the therapist applied a mask that covered my entire face, including my eyes, leaving only my nose uncovered so I could breathe.

She then left the room for approximately 15 minutes without explaining what was happening or how long I would be left like that.

I found the experience extremely uncomfortable and actually began to feel quite panicky. I’ve had facials in hotels and spas around the world, but I’ve never experienced anything quite like this.

When the therapist returned and removed the mask, the facial came to an end, and I simply paid and left. It was the opposite of the relaxing experience I had been expecting.

I really feel that when using this type of facial mask, therapists should either remain in the room or, at the very least, explain the procedure properly beforehand and make sure the client is comfortable.

It was a shame because the rest of our spa experience had been so lovely.

Location and Parking

The hotel’s location is excellent.

It’s a lovely walk into Playa Blanca town, and we really enjoyed being able to stroll along and explore the area.

There is also parking available for guests staying in the Star Prestige section. Although the number of spaces is limited, we managed to find somewhere to park every day, which was very convenient.

Overall

This was a genuinely excellent holiday, and I would happily give Iberostar Selection Lanzarote Park five out of five.

The Star Prestige experience was wonderful, with beautiful accommodation, lovely facilities and excellent food.

The staff were particularly impressive, and their efforts during the World Cup were a perfect example of the level of hospitality we experienced throughout our stay.

The facial was my only real disappointment, and I hope the spa takes that feedback on board, as it could so easily have been avoided with a little more communication.

Other than that, we had a fantastic time and made some lovely memories.

I would absolutely recommend the Star Prestige experience at this hotel, and I would be very happy to return.