Ficus Apartments

Lovely little hotel, stayed for a week with family (3 of us) , hotel is small so don't go expecting the excessive food choices from a large hotel! Dont expect plastic bottles of water of tiny shower gels in your room, both items are easily obtained if needed and its nice to see a hotel thinking about sustainability with single use plastic and toiletries that have to be ditched at the end of your stay Food was plentiful and tastey no queues wich is lovely always a clean table and staff where very good at taking away finished plates without interrupting you. The hotel grounds are always clean with a pretty little flower garden to take a quite moment in . Rooms very clean with more room than you need. Two small niggles ( broken shower head and kettle not working) reported to reception and both fixed by the time we returned to our rooms. Absolute shout out to Lea and JJ the entertainment teams....always smiling and always busy! Didn't join in every aactivity but they always remembered our names :) encouraging but not pushy 10/10 Nicely located for a short stroll to a supermarket and usually holiday shope and bars extra 2 minutes to the beach.... Will definitely come again

Overall we enjoyed our stay, however not somewhere I would probably return to. The hotel itself is fairly small but nice, could do with a bit of a refresh. The pool area is clean enough with plenty of sunbeds during our stay. The rooms and balcony were large. Apartment style with separate bedroom, bathroom and living area which was nice - again could do with a freshen up. The cleaning standards were a little low, we did not feel there was much of a clean apart from the beds being made. The drinks were good. Amstel beer and frozen cocktails, lots of spirit selection. Food was our main sticking point. Some days it was ok, some days it was bad. We managed to have enough to eat daily, but in general the food is the main reason I would give this hotel a 3 star rating. My partner ended up really ill on our last day, and we could only put this down to possible food poisoning, so not great. We noticed on the grill that the same tongs were used for raw meat and raw fish. Location was good. 5 minute walk to the local spar shop and a couple of bars. 10/15 into the main square of bars and restaurants. Overall a good stay that was relaxing. Would we return to this hotel, probably not, and not likely to return to Lanzarote, but for a cheap all inclusive with guaranteed weather, this place is absolutely fine.

My husband and I had a week at the Suneo Fucus in September. The place id very clean but basic. Apartment was really spacious and a lovely bathroom. Unfortunately the food was very poor for me having coeliac disease. I had emailed hotel and they said they didn't do specific dishes everything would be labelled. This was the case but I had very little choice. The first morning I asked if I could have a slice of gluten free toast and a very helpful lady (sorry didn't catch her name) who went out if her way to even bring out a brand new toaster for me to use as I cannot use anybody else's because if cross contamination. Ste said to ask for it each day although she was off the following day. I did ask but at first no one understood what I was asking for, then I was brought 3 slices of hot bread! I said this wasn't any use. I was then approved by a tall guy who I assumed was in charge and he said there definitely wasn't any toaster for med to use. I could however hire one from reception but they were for people with dietary requirements,(is that not me). He was less understanding and even asked if I could use the microwave in the room???? The choice of everything else basically contained gluten. I lived on salad for most meals, fish when available but not the chicken nuggets, breaded fish pieces, more like the children's section if a cafe! Themed nights again almost always had gluten in them. I purchased some gluten free crispbread at the supermarket and had that for breakfast Ali g with the yoghurt and fruit. You also need to get up very early to grab a sunbed. The die hard are up before 8am putting towels out, sometimes as many as 4 beds in the best spots. I refuse to get caught up in this ridiculous practice, we're on holiday for goodness sake. Hotel states this is not allowed and towels would be removed after 1 hour. This never happened and we had to squash 2 beds in in a corner to get any sun! All in all we still made the most of our holiday by walking to beach every morning and going back to hotel in the afternoon to grab a bit of sun and then going back out each evening to the square which we really enjoyed. It's a shame this hotel doesn't make a few tweaks as it could be so much more.