- Gran Canaria Holidays
- San Agustin
- San Agustin Beach Club
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San Agustin Beach Club
Spain, Europe
San Agustin
This hotel revels in the peace and serenity of its seafront setting in San Agustin. The hotel is set on the beach, lying just a 700 m driving distance from Playa del Ingles. The bustle and excitement of Las Palmas can be found just a 3.5 km drive away while the airport is conveniently situated 35 km away. This luxurious hotel boasts an attractive exterior design, tempting visitors with the promise of an unrivalled experience. The guest rooms offer luxury and style in a relaxed, comfortable setting with spaces. They are equipped with air-conditioning, minibar, satellite TV and bathroom with bath amenities and hair dryer. Guests are offered a variety of high-quality facilities and services. This hotel delivers excellence, comfort and convenience to suit the needs of every type of traveller.
Facilities
- 24-hour reception
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Local and international calls
- Car hire
- Transfer service*
- Airport Shuttle*
- Room service
- Laundry service
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent486 reviews
Excellent
58%
Very Good
27%
Average
9%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
A tale of two haves
This hotel has lots of positives , the main being the location. Just a few steps out of a gate then directly on to the fantastic coastal boardwalk , ideal for exercise /coffees/ lunch etc. The staff at the hotel are fantastic , the food was generally very good although a 5 course dinner with 5 very small courses could be better replaced with a 3 course dinner or very good buffet. It’s a lot of work for staff with two consecutive dinner servings & can feel a bit chaotic for the diner. Breakfast buffet fantastic. The outdoor area needs properly manning and heaters to make more comfortable on cooler evenings , after dinner there isn’t anywhere to sit and relax comfortably so inevitably people return to their rooms or go out. Unfortunately a couple of big negatives for us . Our first two days were very noisy around the pool, first day hammering into an outdoor roof bar and second day replacement of metal stair rail and posts the full length of the outdoor staircase . There was no notice given/apologies made or any sweetener to say thank you for putting up with the noise and disruption of relaxing time around the pool. During our stay on the second floor balcony two male visitors covered their balcony with a blanket and towels , we woke to the smell of pot /weed and they smoked all day on the balcony. After some time we reported this to reception who said they had already received a complaint and it wasn’t against the law. We witnessed a manager having a look but nothing was done about it. A hotel which attracts such lovely international customers should not have to endure the smell permeating around the pool and balconies. It is unfortunate to have to include in this in the review but management were informed. Overall very nice stay
Review by melodieb274 Leeds, United Kingdom
Nice vacation whith mixed experiences
4 stars for the friendly Staff, no disturbing music during the day, very good beds and quiet nights. The breakfast was ok exept much of the fresh fruit was tasteless, which surprised me, I expected sunripe lokal quality. 2 stars for the 5-dinner that was a miserable experience every night - tasteless diches, overcooked lukewarm meat and fish. 0 stars for the fitness room - things do not work and the room is dark and damp. 0 stars for the shows Thursday night during dinner. The hotel is on a windy spot at the coast and the waves are a bit ruff but you can walk 100-200 meters along the shore to a little milder spot. All in all I say 3 stars.
Review by Helga2468 Aarhus, Denmark
Just a report.
South of island so that time of year weather a bit warmer than the north. hotel like the film "Cocoon" Lot of "Staring" old people with Alzheimer's. Staff very friendly and helpful. free bottle of Brut champers for the wives birthday. Pool was fine, but not heated so cold. Beach was comfortable, sun beds cost 9euro for 2, as not part of the hotel service. plenty of restaurants a short walk up a hill (7mins), along with spar supermarkets to top up with victuals. Breakfast pretty standard as per hotels go. meals, they had 2 rounds, ok but you wouldn't want to try then each evening as they become boring, so lots of places to eat out. Room was fine. Value: fine, as any trip under 4hrs flight we class as a cheap and cheerful holiday. No issues with noise as we had a room far away from from the relax beach club. They did seem to have some sort of entertainment in the hotel which we were not aware, this was in a main dining area, no real info on this. few pics i have attached of receipts and of a plug socket that was in a dangerous condition, they need to upgrade their electrics so sockets have USB outlets as no one wants to carry around travel adapters in their case. We had a problem with the coffee table in the room, legs came unstuck , so a bit dangerous if you have a hot cup of coffee of the table. Then later we see another client take his coffee table to reception with 3 loose legs to report it. Would we return? well we dont usually go back to the same island/Country , so very unlikely. This is only a report rather than a review on our experience, so should not deter you from giving it a try.
Review by johneU9664HP Caxton, United Kingdom
Recommend
Quiet "adults" hotel on the beach not too far from airport. Very clean and peaceful. Varied breakfast. Friendly and helpful staff!
Review by Janne L Helsinki, Finland
Good Show for SA Beach club
Very well run Hotel - Fully Deserves 4 stars - Is clean everywhere -V Large Bed - 2 Pools - Life Guard day duty -- Door to Beach - so near you can fall asleep to wonderful Wave Sounds ! 5 nights a week an excellent 5 Course Meal ( i was given a non - fish course on occasion which was brill service) - other 2 nights a week is BBQ which offers Fresh Cooked Selections Fish / Chicked /Beef etc plus wide selection of help yourselve . Breakfast great - again much to choose from plus soft drinks / fresh fruit etc etc - So ALL GOOD and would not hesitate to speak well of our stay with so friendly staff. On bigger picture is near Roof Top Terrace Bars and Bus routes so what is not to like - well done Staff and Management for such Quality at a very fair price .
Review by Keith M Edinburgh, United Kingdom
