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- Gloria Palace San Agustin Thalasso and Hotel
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Gloria Palace San Agustin Thalasso and Hotel
Spain, Europe
San Agustin
Partly renovated in 2007, this hotel comprises a total of 346 double rooms spread over 9 floors. Facilities include a lobby with a 24-hour reception desk and lifts. There are also 2 bars, a nightclub, a TV room and an air-conditioned à la carte restaurant with a separate non-smoking area. A conference room, public Internet terminal (additional fee), room, laundry and medical services and a car park round of the hotel's facilities and guests may relax in the complex's bewitching grounds.
Facilities
- Car park
- 24-hour reception
- Wired Internet
- Wi-fi
- Room service
- Laundry service
- Air conditioning in public areas
- Sun terrace
- Gym
- Bar
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent9,557 reviews
Excellent
65%
Very Good
21%
Average
9%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
Lovely Holiday
Approximately 25 minutes in taxi from Airport. 10 -15 minutes down hill to bars and supermarkets, taxi at bottom of the hill ready to take back to the hotel Friendly staff willing to help. Room 1232 was opposite evening entertainment, noise level was extreme. Room cleaned daily, bottles of water replenished daily, tea/coffee facilities available in the room, however not always replenished. Numerous amounts of sunbeds available on several levels, salt water pool very pleasant. Food was good plenty of choice at breakfast and evening meal. Given a sheet of paper to explain opening times of pool and restaurant and protocols to adhere too, however evening dress code formal this was not adhered too, people in any type of shorts. Snack bar indicates no one to sit in with no cover on tops, I was asked to put my t-shirt which I was happy to do, however the following day several men sat at the tables and were not asked to cover up. There is a chill out area on the 9th floor, sunbeds and brolly a charge of 21 euros, you have to book in advance . Lovely atmosphere in the evening, great staff.
Visited the San Augustin Steak House, highly recommend fabulous meal for my wife's 65th birthday
Review by Dean C Ipswich, United Kingdom
Not very good
Lovely view from our 7th floor room to sea. Not so impressed with the room, sticky light switches, socket on floor, marks in walls. We found an ankle braclet under the bed which wasn’t ours! We arrived and shower had hairs in it in the corner and these remained for our week stay, clearly not cleaned very well. Our tea, milk and sugar was never replenished we had to constantly ask reception or take from the restaurant. We even wrote a note in Spanish for the cleaner asking for tea bags and this was ignored. We went to the spa to book a package both members of staff we spoke to were rude and told us to look on line to book packages. My partner has psoriasis so we needed to know what products they use, we ended up walking out. The pool is chained off until 9.30am but some mornings the chain was open and people were walking in earlier . On our day before last the chain was off at 9.15am so we went in, the next minutes we heard shouting and it came from cyro the manager telling us to get out I explained the chain was open and he continued to shout at us, so rude! The food in the buffet of an evening was horrible, same old food tasteless, we ended up eating out for four nights
Great stay
Lovely hotel and very friendly staff especially the bar staff. Spa was excellent, wish I had done the whole day, very reasonable prices . Only 1 small change recommended, more umbrellas please much needed in the heat. Definitely recommend this hotel.
Review by Sharon S Romford, United Kingdom
Exceptional value hotel
Exceptional value hotel, stayed here for 7 nights all inclusive including daily visit to the spa, because booked direct with hotel knew exactly what payed for hotel, if you then break it down per night and that includes all your food, all your drinks (of which many UK known brands available), entertainment and thalassotherapy visit is UNBELIEVABLE value. Food choice is plentiful, staff friendly, very clean. I would advise booking direct, only 20 min taxi from airport. Our plane landed at 12.15pm and we were in hotel at 13.15
Review by Berkshiretraveller13 Wokingham, United Kingdom
Great experience
This was our first time at the hotel which was very enjoyable, we had a lovely room which was cleaned everyday with fresh towels and bottled water placed in the fridge which was a nice touch. We were all inclusive there was a variety of food, we also went to the spa one day which was nice and had a massage. Overall a great place to stay.
Review by maddierob158 Hastings, United Kingdom
