Don Gregory by Dunas

Our 7-day stay at Don Gregory was truly unforgettable. Great location, our appartment overviewing the beach. Great collection of food, variety of cuisines offered. Cleaning services excellent. In general the whole staff members including reception, waiters and restaurant cooks were always nice, friendly, highly helpful and supportive. Definitely highly recommended hotel!!

If you're looking for a relaxing holiday, this is the hotel for you!

The hotel is in a perfect location, with lovely walks along the promenade to both Playa del Inglés and Maspalomas.

The rooms are spacious and cleaned daily. Our cleaner was fantastic, making the beds every day and leaving us bottled water, which was a real lifesaver in the heat.

My sister and I chose the all-inclusive option and felt it was definitely the best choice, as the resort itself is on the quieter side. There are a few restaurants and bars close to the hotel, but it's not a particularly busy area.

The staff were helpful, friendly, and always willing to assist. We genuinely couldn't fault anything. A special mention goes to Anthea from the animation team, who was fabulous. Her daily aqua gym sessions were great fun, and she always brought lots of energy and enthusiasm, getting everyone involved. We were the only Welsh guests in the hotel, so we even taught her a little about Wales—although hearing Bonnie Tyler almost every day was a reminder of home! Anthea’s Amazing Aqua Gym :)

I would definitely recommend this hotel to anyone looking for a peaceful and relaxing break.

I am writing in response to Nett's review left on 10th July. I find this review a little unfair in the way it presents normal hotel policies and unavoidable incidents as if they were signs of poor quality.

A hotel not allowing vaping inside its premises is hardly unusual — many guests, including non-smokers and families, appreciate not having smoke or vapour around them. Designated smoking areas are a common compromise and it is reasonable for a premium hotel to maintain clear rules.

Similarly, dinner dress codes are also common in higher-end resorts. A holiday at a Premium All-Inclusive property is not the same as staying at a casual countryside accommodation and guests should expect a certain level of evening standards. It is always worth checking the hotel information before travelling if clothing requirements are important.

The air-conditioning problem sounds frustrating, especially on the first night, but equipment failures can happen anywhere. From the description, the staff responded by moving the guests to another room and offering a gesture of apology. That seems like an appropriate response to an unfortunate situation.

Being trapped in a lift for 30 minutes must have been frightening, especially for someone uncomfortable in enclosed spaces and I understand why that would leave a bad impression. However, the review seems to combine genuine inconveniences with normal hotel rules and then judge the entire holiday very harshly.

A Premium All-Inclusive package is not a guarantee that every moment will be perfect or that every guest will receive different treatment from those paying separately for extras. It is a package of services, not a higher class of person.

Hopefully the hotel takes note of the genuine issues raised, but some of the complaints here appear more about expectations not matching the reality of a resort holiday rather than evidence of poor service. JUst to clarify - I am a normal tourist not having any relationships with this hotel, its business or staff. Thanks