- Gran Canaria Holidays
- Puerto Rico
- Puerto Azul
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Puerto Azul
Spain, Europe
Puerto Rico
This apartment hotel is perched on a hillside setting, overlooking the sea, on the beautiful island of Gran Canaria. Guests will find themselves just 1.5 km away from the beach, which lies down the hillside steps. The centre of Puerto Rico is located just a short distance away, where guests can explore the attractions, shopping opportunities, dining options and entertainment venues that it has to offer. The airport is about 30-minute drive away. It comprises beautifully appointed apartments, which are well equipped with modern amenities for a pleasant stay and offer a veritable home away from home. The complex features a range of excellent facilities, meeting the needs of every type of traveller to a high level of excellence.
Facilities
- 24-hour reception
- Wired Internet
- Wi-fi
- Car hire*
- Airport Shuttle*
- Hotel safe*
- Lift access
- Supermarket
- Sun terrace
- Café
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent963 reviews
Excellent
59%
Very Good
26%
Average
10%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
The best week with our family.
Excellent location, overlooking the harbour and sea, absolutely stunning views! Lovely and clean hotel, particularly around the pool areas, it helps that food is not allowed around the pool. Atmosphere was very relaxing near the infinity pool, we are all adults so didn't sit nearer the larger busier pool, however it sounded like families had real fun there with the activities and animation team! We had two rooms, both were lovely, well equipped and cleaners were excellent, changing towels daily, washing the floors and making the beds. Only gripe is the bed was two singles pushed together. Excellent cold fridge though 👍 The all-inclusive food was the best we'd ever had, cooked fresh and loads of choice to suit all dietary requirements, we fully enjoyed! The hotel was showing the world cup, but other than a few groups of lads getting tipsy, there wasn't any noise, the hotel is so large, there is little possibility of noise disturbance. The walk down to the Mall via the 700 steps wasn't too bad, but walking back up was a killer....definitely take a taxi back 🤣
Overall this place was stunning, we had the best week and we would 100% return here ❤️
Review by SarahH8r1 Cowbridge, United Kingdom
Brilliant hotel, great views
Just returned from a fantastic 7 days at the server stud puerto azul.
Location fantastic, the sea views are outstanding and only a 5 min taxi to the busier areas for some night life with you want it.
The rooms and the hotel in general were always clean and tidy.
Food was a great standard for all inclusive and really good choice. Always something on offer and a variety of cuisines from Chinese to pizza to fish or Mexican!
The all inclusive drinks machines make for a very convenient way of getting drinks by the pool and soft drinks at night.
My only improvement would be in the lounge bar which opens at night, please start serving pints of beer on all inclusive. Currently it’s small glasses that you need to go back for another drink after 5 minutes and it causes a large queue at the bar, larger beers at night only would be a god send!
Family Holiday July 2026
We had a fantastic holiday overall and thoroughly enjoyed our stay. The hotel exceeded our expectations in many areas, and with a few small improvements it would be exceptional.
The rooms were modern, spotlessly clean and serviced to an excellent standard every day, with fresh towels provided daily. The cleanliness throughout the entire hotel was outstanding, including the pool areas, restaurant, main lobby and public toilets.
The food was incredible, with an excellent selection available at breakfast, lunch and dinner, including plenty of gluten-free options. The pool snack bar was also fantastic, serving fresh food with a great variety throughout the afternoon. The ice cream station in the restaurant was a real highlight, and the aquapark slides and games arcade were brilliant additions that we really enjoyed.
There are, however, a few areas where improvements could be made. The restaurant service in the evenings lacked the level of service you would expect from a hotel of this standard. Tables were not set with cutlery or napkins before guests arrived, and guests were not shown to their tables. It would also have been nice if staff took drinks orders at the table, such as offering water or wine, rather than guests having to help themselves. We also felt that beachwear should not be permitted in the restaurant during the evening as it takes away from the dining atmosphere.
The standard all-inclusive drinks package was disappointing. The cocktails and beer were of a poor standard, and unless you upgrade to the All Inclusive Plus package, you are restricted to a very limited selection of alcoholic drinks. Freshly made cocktails, branded spirits and premium beers are only included with the Plus package. The coffee shop and ice cream parlour in reception are also excluded from the standard all-inclusive package, which was a shame.
One suggestion we would make is to create a larger adults-only relaxation area. The infinity pool at the back of the main pool would be an ideal location to designate as adults only, providing more space for couples and families with older children looking for a quieter atmosphere away from the busier main pool.
The only other downside was that there is no à la carte restaurant on site, with dining limited to the buffet restaurant.
Despite these few points, we genuinely had a wonderful holiday. None of these issues spoiled our stay, and they are relatively small improvements that would make an already excellent hotel even better. We would happily return in the future and would definitely recommend the hotel to others looking for a clean, modern hotel with fantastic food and great facilities.
Amazing cocktail demonstration!
Jesus and Nivara give amazing cocktail demonstrations, ready with backstories for both the drinks and liquors. And they made fresh mocktails for the ones of us who don’t drink! Learned what a French 75 is today🍹
Review by FHDenmark Naestved, Denmark
Amazing entertainment team!
Amazing experience and the entertainment team was absolutely amazing especially Zuri. She made an effort to make all the kids feel special and was my daughter’s favourite. Will definitely be coming back and hopefully meeting the same entertainment team again next year!
