Altamar
Hotel Altamar is set above Amadores Bay, with impressive sea views. The property has 2 outdoor swimming pools and attractive gardens. Altamar offers spacious apartments, with large terraces and sea views. They all have a ceiling fan in the room and the living space and bedroom, satellite TV and a safe. The well-equipped kitchens includes a ceramic hob, fridge and microwave. The hotel is just 1km from Amadores Beach, in a quiet area of Puerto Rico. Anfi Tauro Golf Course is nearby. It offers free parking on site. The Altamar has a restaurant and a snack bar, open from 08:00 until 00:00 daily. It also has a 24-hour reception, a supermarket and a self-service laundry. Free Wi-Fi access is available at reception. The hotel also offers luggage storage and a courtesy room with shower, for guest to enjoy before check-out.
Facilities
- Wheelchair-accessible
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet*
- Wi-Fi*
- Local and international calls
- Car hire
- Room service*
- Laundry service*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
Avoid, not recommend
Just back from there. We was for 10 nights. Unfortunately I not recommend at all. No privacy at all, my terrace was connected with other rooms and everybody included other public have access. Pictures and videos make by hotel on advert are very well edited and directed but unfortunately they have not connection with reality at all. In other balcony's in hotel you are exposed like in the zoo lol. Balcony are dirty and covered with birds poo just like outside furniture covered with poo too. Per whole 10 nights terrace was cleaned only one but only with water from the hose witch make it only wet not clean. Also what is more important room was very dirty too. Cupboards tops, dishers and kitchen appliances dirty. Bathroom even not properly swept hair "all types" every where. Unfortunately towels not meet any standards. Beds and bedsheets included pillows are not better. Recommended heightened vigilance because you can find marks from all people "activities" including lipstick marks. Cleaning and maintenance of rooms is extremely poor. My neighbours even ask for change room. To make room clean and useful we must buy own cleaning stuff and clean by our self. Food is also not the best and I'm very surprised why some people are delighted because a lot of people was complaining too. Swimming pool is open from 10am until 7pm. and there's no chance to swim after supper. Local evening restaurants, or shops are located far from hotel and at all times you need taxi with is not the best option. What is also annoying is wristband ( must be on at all times when you are in hotel) just like in hospital. They are very easy to live a scratch on body because very badly designed and make from cheap hard plastic. What is more important for me is moment when you must check out from hotel. We had evening flight and our transfer was about 17.00 hrs but you must leave room at 12.00. Let's imagine situation when you are with small kids and you must wait at 35° with all your suitcases in hotel lobby 5 hours without air-conditioning. That's is the most ridiculous what I saw. I was in many hotels in Gran Canaria but this on is honestly the worst. Not recommend at all. In that price it's easy to find better standards, better hotels closer to town with more attractions. Again NOT RECOMMENDED!!
Great stay
Just returned from a weeks holiday family of 9 .Lovely hotel balconies huge with table and chairs and 2 sun loungers . Spectacular sea views , rooms are spacious and air con and ceiling fans in living area and bedroom. Pool towels are provided which is great cleaners and staff all lovely . The young lifeguard at the pool where the children's pool was fantastic , entertainment staff great too . Breakfast plenty of choice for everyone ( we stayed b&b and they had HP brown sauce 👍👍) and the menu in the resteraunt was well priced and good portions. Easy access to the Europa center which is 10 mins walk loads of shops and places to eat . Puerto Rico 5 mins in taxi which pick you up outside of the hotel cost around 6 to 7 euros . Fab stay would highly recommend .
Hotel experience
Lovely hotel, great location in Gran Canaria and food and drinks are really good! Cleaners are lovely and overall staff are really friendly.
Two downfalls:
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if you are one for entertainment in the evening this place isn’t good for it, it’s shocking if I’m honest. We stayed for 10 days and 2 out of those nights we stayed in the hotel and that was only for the football as we knew other places would be really busy. We spent most our evenings either in the centre or at the europa centre which is roughly 5 minute walk from the hotel.
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second downfall is how they let people reserve sun loungers from 8am, there’s two pools and a few days me and my partner couldn’t get a sun lounger near the pool as every single one is reserved all day. I don’t blame this on the people but more so the hotel for allowing this to happen it’s not fair on other guests that want to enjoy both sides to a holiday (going out and staying in).
Overall, I’d say it’s a good hotel and we have had a lovely time just few mishaps.
Amazing hotel
Location is fantastic, 5 min taxi ride down to the beach, around 40 mins in a taxi from the airport. The hotel is a lovely size, not too big, but spacious enough that you’re not on top of each other. The balconies are huge and are how you access the rooms, no internal doors off of the corridors. The rooms were spacious and clean, with air con and ceiling fans. Rooms cleaned 5x a week. Pool towels are included. The only downside is the shower, the rooms are fitted with water tanks so if 4 people are showering it needs time to refill half way through. Not the end of the world as we showered the kids and then just waited 20 mins for us adults to shower, which by the time you’ve dried the children and got them dressed and teeth brushed, that times up anyway. The atmosphere in the hotel was great, all of the staff were friendly, helpful and polite. The whole place was spotless, any small spillage in the restaurant they cleaned immediately. The evening entertainment was in the restaurant and was ok, not the best entertainment in the world, but definitely not the worst either. There’s 2 pools, one which you’re not allowed inflatables in which always had sunbeds available, and the other inflatables pool which filled up quicker, however we always managed to find space. Plenty of parasols too. The food is by far the best we have had at an all inclusive, always something for everyone. Drinks were also great. There’s a spar shop on site, laundrette and kids club, as well as a lovely beauty parlour by the kids pool that did amazing massages (my 10 year old son had 2!)
There’s always going to be negative reviews of any hotel, however for the price that was paid we were really impressed. We’re looking to go back again in a couple of months.
I’d give it 8 bananas 🍌🍌🍌🍌🍌🍌🍌🍌
Great place, worth more than 3 stars!
Ignore the critics! This place is above some 4 star places we have stayed. We found Altamar to be very good value for money. The food is varied and delicious. The whole place is constantly being cleaned. The staff are friendly and helpful. The beds are comfy and the rooms cool. Beautiful views. Kids love it. Not too busy. Great having a reasonably priced shop in the hotel. The lift is unusual, but adds to the charm! There are lots of steps, but it’s good as I haven’t done much else! Haven’t been to town (yet?) Didn’t struggle to get a sunbed. Would come again. Recommend!
