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  • Gran Canaria Holidays
  • Playa del Ingles
  • Servatur Waikiki

Servatur Waikiki

TripAdvisor Review
Spain, Europe
Playa del Ingles

Located in Playa del Inglés, Servatur Waikiki is a fully renovated hotel ideal for families. It offers an all-inclusive service and outstanding facilities: children's park, splash area, adults-only space and wellness area.

During the day, we organise group activities such as volleyball, water polo and fitness sessions. Our youngest guests can also take part in a children's entertainment programme which includes activities, crafts and sports. We offer a comprehensive daytime and evening programme with professional shows.

511 recently renovated, bright and modern rooms equipped with air conditioning. The rooms are decorated with lively and fresh colours and overlook the swimming pool or Playa del Inglés.

Our buffet restaurant will awaken your senses in a modern, fresh and bright designer space. We propose a culinary journey around the world under the name WorldCuisine. Seasons of gastronomic selections served in our buffet and with cooking shows.

One of the hotel's key features is its pool bar. Don't miss out on our large selection of snacks.

Boredom is not an option at Ukelele Bar thanks to our entertainment spaces.

Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Late Check-out*
  • Mobile phone coverage
  • Wired Internet*
  • Wi-fi
  • Local and international calls*
  • Car hire*
  • Transfer service*
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
4.0 Very Good4,139 reviews
Excellent
36%
Very Good
35%
Average
18%
Poor
6%
Terrible
5%
Location
Cleanliness
Service
Value
TripAdvisor Review
Wonderful stay

Just returned from a 6 night stay Never really write reviews but the hotel and staff deserve one Firstly let me compliment the kitchen staff the food was great huge selection and tasty Restaurant was clean never struggled to find a table and staff were very polite and always smiling Rooms beds

Reception staff were very helpful

Cleaners always said hello and done a wonderful job

Entertainment always something going on and staff again always spoke

Rooms where clean tidy and had everything you need beds were comfortable

Even though this hotel is showing its age the hotel staff worked hard to keep it up together and spotless and take pride in what they do

Only one downside is the air conditioning it does not seem to work tat well anymore or possibly set up more for cost saving than cooling

Apart from being rather warm whilst trying to sleep a lovely place to stay

TripAdvisor Review
Decent

The hotel is located very near local amenities such as the Yumbo Centre.

The communal areas of the hotel are decent with a nice pool area and a designated adults only area. The adults only area is a decent distance away from the family areas so there isn’t too much disruption.

We did bed and breakfast only and the food was decent with a good range of options.

The rooms are somewhat dated with basic furnishing. The beds are typical European standard of two singles next to each other to form a double. It would have been better if these were physically connected as they kept moving apart. The room would also benefit from a fridge.

The WiFi worked generally well throughout the hotel though wasn’t functional in our room in block E. We did raise this but it didn’t get fixed although we didn’t chase as could use elsewhere.

The aircon in the room worked though wasn’t particularly powerful or effective.

Overall for the money we paid for our package holiday this hotel is decent although not stand out.

TripAdvisor Review
Family holiday.

The staff were very friendly and helpful, especially the housekeeping and maintenance staff. The maintenance man fixed an issue with our toilet immediately and was very keen to help. Most staff, with the exception of one man in the restaurant, were smiley and welcoming which makes all the difference. The rooms were clean, light and airy with a daily service. The only issue we had was with a problem getting into one of our rooms (and then the wristband opening another guest's room) but this was solved immediately by Reception staff. The food offered a good variety and the entertainment was good. Always lots of sunloungers available. Good location with the beach only a 10 minute walk away and a good bus service to go further. Would definitely recommend.

TripAdvisor Review
Returned after 2 years

I returned here for 8 nights (June 23- July1 2026) after a 2 year gap and I enjoyed it just as much, if not more! The room was very nice- though I don't think it would leave much room if the bed settee was folded out... The room was cleaned daily. and someone came to fix my leaky sink. The food was very good with a large variety of dishes. I did aquagym and waterpolo- nice to see Colleen again & also Petanque, Boules and rifle shooting. The entertainments were ok and the same as two years ago. There were plenty of sunbeds (perhaps too many) so there was little need to reserve with a towel. I had a great time and met some great people making it sad to leave. I definitely recommend this hotel

TripAdvisor Review
Awful management

Absolutely ridiculous. Staff at the bar are disrespectful and management are incompetent. Puts this whole experience on a negative. Rooms nice but staff generally awful.

Review by Ian A Cardiff, United Kingdom
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