- Gran Canaria Holidays
- Playa del Ingles
- Seaside Sandy Beach
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Seaside Sandy Beach
Spain, Europe
Playa del Ingles
This family-friendly hotel is excellently located in Playa del Inglés in the south of the holiday island of Gran Canaria, only a 5-minute walk from the beautiful sandy beach. It features an outdoor pool surrounded by subtropical gardens, a spa & wellness centre, sports facilities, restaurant and bars. Shopping centres, restaurants, bars, nightlife, the Maspalomas Golf Course and the famous dunes are within walking distance. A perfect place for couples and families.
*Dogs accepted at the hotel only on request and only in standar double room type. 1 dog maximum per room. 15 Euros cost per night, amount that has to be paid directly by guests at the hotel.
Facilities
- Wheelchair-accessible
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Car hire*
- Room service
- Laundry service*
- Launderette
- Medical service*
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent2,422 reviews
Excellent
67%
Very Good
23%
Average
7%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Nice location, breakfast and dinner
Located near the beach, very spacious rooms, breakfast and dinner were excellent, plenty of sunbeds at the pool. Gym was adequate.
100% recommended while travelling with 14 months old baby
Wonderfull hotel! Lovely pool for the little one to play in. Clean rooms, quality beds, amazing food! But what stood out was the friendliness and helpfullness of the staff: from cleaning and maintenance staff, cooks, receptionists, lifeguards and most especially waiters and waitresses in the restaurants and pool bar: they would help with any request as quick as they could! Extra food, towels, pillows, baby cot, high chair. The all inclusive is 100% recommended, it made sure we always had so many options of food for the little one and when asked, we were allowed to take some food and drinks from the buffet for the baby. We didn’t visit the pool bar, but I heard the waffles and treats were delicious as well Also super handy while traveling with a messy little one: free use of 2 washing machines and dryers!
Disappointing.
My wife came down with vomiting and diarrhoea whilst staying at this hotel which led to us checking out two days earlier than planned.
Review by SimonDay Gloucester, United Kingdom
Fantastic Hotel
Great location close to the beach, Great atmosphere throughout the hotel, Rooms are large and comfy and always cleaned daily. The noise level at the hotel is just right, easy to relax around the pool area. The service throughout the hotel is exceptional, all staff were amazingly friendly and helpful. Great hotel for couples.
Some very good qualities but room for improvement.
So the target clientelle for this hotel and therefore the majority are German guests aged 50-75yrs and my guess is that it suits them very well. After all, it is a German hotel chain. The are some very good points - reception and cleaning staff were excellent. The waiters/waitresses worked hard. The hotel is clean and our room had some lovely touches upon our arrival late evening - complimentary water, fruit, wine and a snack. Beds were comfortable and generally the aircon worked well. Though there are some limited facilities for children, I dont think this would be described as a family hotel. The outdoor areas are relatively small given the size of the hotel. The pool is quite small but was big enough for the use it got. The breakfast food was good. And most of the time, the Wifi worked.
We have been twice. A year ago, the sun terraces on floors 10 and 11 ( including the jacuzzi) were closed for building work. A year later no change. Still closed!
We go bed and breakfast. There is a great supermarket just outside the back door and plenty of evening food and entertainment at the beach and nearby Yumbo Centre. One serious flaw with the hotel, compared to other 4 star hotels we have been to in the Canaries was the entertainment. There is no room for outdoor entertainment or a stage. Consequently, you have to go to the indoor salon bar which on the few times we visisted was souless with no atmosphere. It felt like a posh village hall. One serving staff member there was not polite but the male staff that served me were fine. I think if I was all inclusive, I would have been very dissappointed.
I agree with the earlier comments about the pool bar. Sometimes long queues and there is limited seating. Some staff were great, some may benefit from customer care retraining. Some of the very low bucket seats are so low, some guests needed help getting up, and those seats take up a lot of room. I understand management read these reviews which is to their credit. So one easy thing to change- when the entertainment lad is doing his daily aqua aerobics with his own PA, turn off the PA in the pool bar next to him. The two competing sounded a right mess.
