- Gran Canaria Holidays
- Playa del Ingles
- Riu Papayas
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Riu Papayas
Spain, Europe
Playa del Ingles
This fantastic hotel offers comfortable accommodation in the heart of Playa del Inglés, on the island of Gran Canaria, being the perfect base for those who wish to sunbathe by the seashore and find their balance between body and soul, as well as for those who want to discover the city centre. At this hotel, guests can escape from the hustle and bustle of everyday life thanks to its great location, as it is surrounded by plenty of entertainment and dining options and nearby to interesting places such as Paseo Costa Canaria coastal path for leisurely walks. All guest rooms feature modern facilities as well as a private balcony. Visitors may relax at the fresh water swimming pool with a solarium terrace and they have the opportunity to taste delicious culinary specialities at the three restaurants of the hotel.
Facilities
- Entertainment programme for adults
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Clothes dryer
- Sun terrace
- Multilingual staff
- Babysitting service*
- Wi-fi
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,463 reviews
Excellent
61%
Very Good
29%
Average
7%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
great hotel
lovely hotel food very god lots o f choice Staff very friendly cant do enough for you Towels on sunbeds? watched people put towels on beds at 12o'clock at night whilst at the pool bar so its a free for all drinks typical AI no branded spirits and Brazilian whiskey ? but a really good hotel hotel would i come again yes
Would not go back if you paid me
I would never go back to this hotel or recommend this hotel. It's a 4 star but more like a 3. Food is disappointing and it's the same thing everyday. The food really lets the hotel down and should have a star removed ive had better in a 3 star hotel. I was here for 10 days and the entertainment could also be better we had 2 nights that the entertainment was good but then got boaring. Cockroches are seen running about the pool area and my mum also had one in her room witch is not great.
Great Holiday Overall – Just Needs More Food Variety
We stayed at this hotel a couple of weeks ago and, overall, had a lovely holiday.
The hotel itself is very well maintained. The grounds and gardens are beautifully kept, the pool was always clean, warm, and a great place to relax, and the housekeeping team did an excellent job. Our room was cleaned every day, and we received fresh towels daily, which was much appreciated.
The room itself was comfortable but starting to show its age. The shower temperature constantly fluctuated between hot, cold, and very hot, which made it difficult to use comfortably. There were also a few areas in the bathroom, such as the silicone sealant, that could do with a more thorough clean or some maintenance.
The biggest disappointment was the food. While there was plenty available, the buffet became quite repetitive, particularly at lunch and dinner, where the same dishes seemed to appear most days. There were also two themed restaurants, which helped provide some variety.
The drinks were a bit mixed. The mojitos were enjoyable, but some of the machine-made cocktails, such as the piña colada, weren’t particularly good. The beer advertised as Amstel also didn’t taste like Amstel, which was a little disappointing.
There was a 24-hour food outlet, which was a nice idea, but the selection was quite limited. It would have been great to have more snack options available throughout the day, rather than just a small choice of food.
Overall, despite a few areas that could be improved, we had a very enjoyable stay. The cleanliness, friendly atmosphere, beautiful grounds, and excellent housekeeping really stood out. If the hotel refreshed the rooms, improved the consistency and variety of the food, and expanded the snack and drink options, it would be an even better experience.I
Rui review
First time in a RUI hotel and mixed thoughts to be fair, the check in was easy and quick and very welcoming :) the rooms are very nice clean comfy and lots of space lovely pool garden view, the food was meh to be honestly a lot of choice but mostly all the same each night and day time not much changed in food choices like theme nights in the restaurant it self! The pool is lovely and warm but around the pool never got cleaned all the time we was there very dirty floor! Only aloud lilos in the small area of the pool which doesn’t have enough space! The entertainment was ok 👌🏻
Nice hotel
We stayed at the hotel from the 29th June - 10th July.
My experience…
Firstly, the food is okay but there is definitely a need for more theme nights/change. I understand there are themed restaurants but it can sometimes be hard to book this.
Regarding the entertainment myself and my family cannot fault the team. I want to give a special mention to Cuba (hope I got his name) he is absolutely fantastic at what he does and also has great banter. Cuba really is an asset to the RIU team and I am also impressed at the effort but the team as a whole to learn guest names.
The swimming pool is lovely but I think another one could be needed as it does get overcrowded during hot times (understandable). In relation to the rooms they are really nice and very clean there is one cleaner in particular who again is an asset and is clearly passionate about what she does.
Finally, most of the reception team are helpful and fantastic, however, I did find a couple of them a little grumpy.
Overall, thank you for a well needed break❤️
