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  • Gran Canaria Holidays
  • Playa del Ingles
  • Riu Papayas

Riu Papayas

TripAdvisor Review
Spain, Europe
Playa del Ingles

This fantastic hotel offers comfortable accommodation in the heart of Playa del Inglés, on the island of Gran Canaria, being the perfect base for those who wish to sunbathe by the seashore and find their balance between body and soul, as well as for those who want to discover the city centre. At this hotel, guests can escape from the hustle and bustle of everyday life thanks to its great location, as it is surrounded by plenty of entertainment and dining options and nearby to interesting places such as Paseo Costa Canaria coastal path for leisurely walks. All guest rooms feature modern facilities as well as a private balcony. Visitors may relax at the fresh water swimming pool with a solarium terrace and they have the opportunity to taste delicious culinary specialities at the three restaurants of the hotel.

Hotel Information

Don't miss out on the many recreational opportunities, including an outdoor pool, a water slide and a fitness centre. Additional amenities at this hotel include complimentary wireless Internet access, babysitting (surcharge) and bike storage. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Facilities

  • Entertainment programme for adults
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Poolside snack bar
  • Clothes dryer
  • Sun terrace
  • Multilingual staff
  • Babysitting service*
  • Wi-fi
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent3,608 reviews
Trip Advisor
Excellent
60%
Very Good
29%
Average
7%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Excessive Noise And Rude Guests

3rd time here and sadly I think would be the last, the hotel itself is great. The staff were all very friendly and accommodating. Food and drink were spot on no complaints there and the room was as we expected. However, the hotel was absolutely overrun with a particular nationality who seemed to find screaming shouting and having loud conversations in the corridor outside your room at 1,2,3,4am perfectly acceptable. This lead to awful interruptions with sleep for most of the 10 nights stay. I challenged one couple about the noise and asked they keep quiet past midnight when returning to their room and was met with complete disregard. I’m afraid to say it seems to cater for this nationality quite heavily and found them generally to be exceptionally rude. The behaviour around the pool area also showed no respect for others. If you want some peace and quiet to relax in the day, particularly after being woke up multiple times throughout the night, then think again. Children’s screaming shouting and balls continually hitting you whilst lay on sun loungers causing multiple drinks to be knocked over for most of the day. Absolutely never again. It’s a shame as the hotel itself if lovely. Some people are just selfish and could care less about others.

Review by Gary B Birmingham, United Kingdom
TripAdvisor Review
Lovely hotel, but sunbed nightmare

The hotel was lovely. Service was great and you could get food or drink no matter what time of the day thanks to its 24/7 bar, which is unusual for European all inclusive. The pool was a good temperature - not cold at all. Entertainment staff did lots of stuff throughout the day so always something to do if you wanted to join in. Rooms were nice, nothing special but what you needed. Although, whilst they do have soap and shower gel, they don’t have any conditioner there. The big let down was the sunbeds - these were getting reserved as early as 3:30am (I know this as I went to bed at that time and saw towels on beds). By 7:00, mostly all the beds were reserved. This is because the pool area has too many pergoda coverings and palm trees creating a lot of shade, but on the flip side, of all the beds that were in sun all day long, not many had an umbrella - so it was either full shade or full sun. The ones that had an umbrella in the sun were the ones reserved at stupid o clock in the morning. As a couple, I’m sure you would have found something, but as a group of 6 it was very hard… Restaurant food was nice, they did a good selection.

TripAdvisor Review
Nice hotel but needs more attention to detail

We stayed here a few weeks ago with friends. The hotel is very clean and in a great location. The staff seem to be friendly. A few things needed to make this a worthy 4 star hotel -

  1. The towels in the room are very thin and some had holes in.
  2. The selection of drinks in the bar area for an A.I. hotel is very limited.
  3. The 24hr food isn't great! Pre cooked burgers that are kept warm were dreadful!
  4. Wooden stirrers in your room isn't good. What's wrong with a T spoon?
  5. A lot of the sun loungers around the pool were broke and needed looking at.
  6. Ensure you book a garden/pool room as if not you will have an awful view of a roof or the hotel next door.

Overall, this hotel could be fantastic if they paid more attention to detail to bring it up to a better standard.

Review by Soots42 Exeter, United Kingdom
TripAdvisor Review
Great pool and staff but poor drink selection

Went to this hotel which was getting great reviews, location is quite far from beach but close to plenty of shops and entertainment areas, noise all stopped at midnight as pubs etc next door was noisy till then, the hotel and rooms are kept very clean, toiletries were basic, food was very good, drinks are basic, cocktails were from machines and as said not a great selection, there was only one kind of beer, self service for the beer was a hit and a miss, coffees and tea machines were good, pool was best we’ve been in and was busy as wasn’t cold, staff throughout the hotel were great and all very friendly, entertainment staff during day were also very good, at night it was a different story, it was the hotels entertainment staff nearly every night and only lasted for about 40 minutes but must say they practiced hard and were good but again 40 minutes of entertainment at night and no chance of a dance etc was not near enough, our accommodation was a two room family room, definitely not very good for a family as there was only one seat, one bathroom and no dressing table, glad there was only the two of us as you needed to sit on your bed unless you went out onto balcony but again they were kept very clean, had a very good holiday but let down with the entertainment and selection of drinks, meant to say, great balcony as could sit there and listen to the entertainment from the pubs etc next to the hotel which was quite good lol

TripAdvisor Review
Lovely hotel

Staff really helpful and friendly. The hotel is really clean, daily cleans of your room..The food is great, plenty to choose from, something for everyone. We went there last year, loved it so much, went back again this year and will be going next year.

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