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  • Gran Canaria Holidays
  • Playa del Ingles
  • Riu Papayas

Riu Papayas

TripAdvisor Review
Spain, Europe
Playa del Ingles

This fantastic hotel offers comfortable accommodation in the heart of Playa del Inglés, on the island of Gran Canaria, being the perfect base for those who wish to sunbathe by the seashore and find their balance between body and soul, as well as for those who want to discover the city centre. At this hotel, guests can escape from the hustle and bustle of everyday life thanks to its great location, as it is surrounded by plenty of entertainment and dining options and nearby to interesting places such as Paseo Costa Canaria coastal path for leisurely walks. All guest rooms feature modern facilities as well as a private balcony. Visitors may relax at the fresh water swimming pool with a solarium terrace and they have the opportunity to taste delicious culinary specialities at the three restaurants of the hotel.

Hotel Information

Don't miss out on the many recreational opportunities, including an outdoor pool, a water slide and a fitness centre. Additional amenities at this hotel include complimentary wireless Internet access, babysitting (surcharge) and bike storage. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Facilities

  • Entertainment programme for adults
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Poolside snack bar
  • Clothes dryer
  • Sun terrace
  • Multilingual staff
  • Babysitting service*
  • Wi-fi
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent3,622 reviews
Trip Advisor
Excellent
60%
Very Good
29%
Average
7%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Lovely hotel, but sunbed nightmare

The hotel was lovely. Service was great and you could get food or drink no matter what time of the day thanks to its 24/7 bar, which is unusual for European all inclusive. The pool was a good temperature - not cold at all. Entertainment staff did lots of stuff throughout the day so always something to do if you wanted to join in. Rooms were nice, nothing special but what you needed. Although, whilst they do have soap and shower gel, they don’t have any conditioner there. The big let down was the sunbeds - these were getting reserved as early as 3:30am (I know this as I went to bed at that time and saw towels on beds). By 7:00, mostly all the beds were reserved. This is because the pool area has too many pergoda coverings and palm trees creating a lot of shade, but on the flip side, of all the beds that were in sun all day long, not many had an umbrella - so it was either full shade or full sun. The ones that had an umbrella in the sun were the ones reserved at stupid o clock in the morning. As a couple, I’m sure you would have found something, but as a group of 6 it was very hard… Restaurant food was nice, they did a good selection.

TripAdvisor Review
Excessive Noise And Rude Guests

3rd time here and sadly I think would be the last, the hotel itself is great. The staff were all very friendly and accommodating. Food and drink were spot on no complaints there and the room was as we expected. However, the hotel was absolutely overrun with a particular nationality who seemed to find screaming shouting and having loud conversations in the corridor outside your room at 1,2,3,4am perfectly acceptable. This lead to awful interruptions with sleep for most of the 10 nights stay. I challenged one couple about the noise and asked they keep quiet past midnight when returning to their room and was met with complete disregard. I’m afraid to say it seems to cater for this nationality quite heavily and found them generally to be exceptionally rude. The behaviour around the pool area also showed no respect for others. If you want some peace and quiet to relax in the day, particularly after being woke up multiple times throughout the night, then think again. Children’s screaming shouting and balls continually hitting you whilst lay on sun loungers causing multiple drinks to be knocked over for most of the day. Absolutely never again. It’s a shame as the hotel itself if lovely. Some people are just selfish and could care less about others.

Review by Gary B Birmingham, United Kingdom
TripAdvisor Review
Just amazing!

Pretty much first time at an all-inclusive since childhood and it was absolutely fantastic! Staff were brilliant, food was gorgeous (many different choices for each meal and each day was different), entertainment every night! All in all a fantastic holiday! Thank you!

TripAdvisor Review
Enjoyable stay

Our 5th visit to the Papayas. As always we were comfortable, well fed and enjoyed a restful and relaxing time. The room was comfortable and very clean as was the hotel in general. I needed a blanket and that was delivered very promptly. The only issue we had was with smokers on the balcony which meant that we couldn’t enjoy our balcony with its nice view and had to close the door or the smoker came into the room.

Review by annmariem380 Glasgow, United Kingdom
TripAdvisor Review
Smoking policy at RIU

Overall hotel is okay but is let down by smoking on the Entertainments complex. Get with the times RIU and ban smoking completely as I don’t think we want our children poisoned with second hand smoke which knows no boundaries. You can’t smoke on planes cinemas and theatres etc - we know what second hand smoke causes ! Rob

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