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  • Gran Canaria Holidays
  • Playa del Ingles
  • Riu Papayas

Riu Papayas

TripAdvisor Review
Spain, Europe
Playa del Ingles

This fantastic hotel offers comfortable accommodation in the heart of Playa del Inglés, on the island of Gran Canaria, being the perfect base for those who wish to sunbathe by the seashore and find their balance between body and soul, as well as for those who want to discover the city centre. At this hotel, guests can escape from the hustle and bustle of everyday life thanks to its great location, as it is surrounded by plenty of entertainment and dining options and nearby to interesting places such as Paseo Costa Canaria coastal path for leisurely walks. All guest rooms feature modern facilities as well as a private balcony. Visitors may relax at the fresh water swimming pool with a solarium terrace and they have the opportunity to taste delicious culinary specialities at the three restaurants of the hotel.

Facilities

  • Entertainment programme for adults
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Poolside snack bar
  • Clothes dryer
  • Sun terrace
  • Multilingual staff
  • Babysitting service*
  • Wi-fi
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent3,552 reviews
Excellent
60%
Very Good
29%
Average
8%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Five star

Five stars for Hotel Riu Papayas! We had a fantastic stay and can't recommend it enough. A massive thank you to the great kitchen staff for the wonderful food and service, as well as the daytime entertainment staff who kept the energy up and made the days so much fun. The rooms were absolutely spotless and cleaned to perfection every single day. All of the amenities were good too, making for a seamless and relaxing holiday. We will definitely be back!" Room 642 and 735

TripAdvisor Review
Great hotel

Really lovely hotel, very clean rooms have everything you need and are cleaned each day. Staff all very friendly and always acknowledge you when passing. Food was good always something to eat but did become very repetitive which is to be expected. Themed Thai restaurant was fantastic very nice and food all hot. Location was ok not too far of a walk to the beach but the hotel also run a shuttle bus there and back if needed. Pool a little overcrowded and constantly being hit by balls some guests didn’t seem to care they were doing this. Drinks ok cocktails pretty weak. Always found a sunbed even if it was on the terrace but was very hot due to no umbrellas if you want a sunbed by the pool you will have to get up early. Entertainment was ok but the entertainers themselves were fantastic and the white party was absolutely amazing and highly recommended going.

TripAdvisor Review
Wow!!! 🤩

⭐⭐⭐⭐⭐ RIU PAPAYAS — ABSOLUTELY FANTASTIC! ⭐⭐⭐⭐⭐

We’ve had the most amazing stay at Riu Papayas and honestly, we really can’t fault it!

The service throughout the hotel has been absolutely top-class. Every member of staff we’ve come across has been friendly, welcoming and incredibly helpful. Nothing ever feels like too much trouble.

And the food… WOW! 🤤 This is genuinely the best all-inclusive food we’ve ever had. The main restaurant is phenomenal — so much choice, everything fresh and delicious, and such a great variety throughout our stay. The grill is fantastic too and has definitely been a favourite of ours!

The hotel itself is spotlessly clean and beautifully maintained. You can tell how much effort goes into keeping everything looking so good, and the standards are consistently high.

We’ve stayed in some lovely hotels, but Riu Papayas has honestly exceeded our expectations. From the food and service to the cleanliness and overall atmosphere, it’s been a 10/10 experience.

We’ve absolutely loved our holiday here and are genuinely gutted that it’s nearly time to go home! 😭❤️

Thank you, Riu Papayas, for such a fantastic stay. We would 100% recommend this hotel and would definitely come back! 🌴☀️🍹

⭐⭐⭐⭐⭐

Review by Annarie2612 Cirencester, United Kingdom
TripAdvisor Review
Great stay

Amazing hotel great food as we have a fussy children with food and she always found something to eat, great location to go out for a walk close to the Yumbo centre, the bar staff where great especially in peak season you wasn’t waiting long for a drink, the room where clean and tidy. The Rui party is a must brilliant evening at that party fun for all ages I’d book on as soon as you arrive as it gets booked up quick. The animation team was friendly all the time even if you didn’t want to take part in the games or activities they would still take the time to talk to you, a little negative the key card system could do with updating the key card stopped working every day so we havd to keep getting it reprogrammed, apart from that a perfect stay thanks Rui papayas

TripAdvisor Review
Riu Papayas – Family Holiday Review

We stayed at the Riu Papayas as a late deal with our two teenage children, and overall we had a fantastic holiday.

Rooms & Cleanliness The hotel rooms were great, with really comfortable beds. The whole hotel was spotlessly clean, and the staff clearly work incredibly hard to maintain such a high standard and keep everything clean and tidy.

Location & Getting Around Although the hotel isn’t directly on the beach, the regular free shuttle bus was fantastic and definitely worth using. The beach itself was lovely, and the waves were great. Taxis were also incredibly cheap – under €4 to the beach and under €10 to the lighthouse in Maspalomas. We also used a taxi to and from the airport, which cost approximately €50 each way. There isn’t much in the immediate vicinity of the hotel, but because taxis are so affordable, it’s really easy to get out and explore.

We visited the Yumbo Centre one evening, although we found it quite seedy and it wasn’t really our thing.

Food & Drinks The food was varied and catered well for all ages, with plenty of choice. The drinks and cocktails were lovely too. Our only slight disappointment was that there were no ice creams available at the hotel, although there is an ice cream parlour right next door, so it wasn’t a major issue.

Pool & Sunbeds The pool area was great overall. Being able to change towels daily at the pool was really convenient, and we were able to get a sunbed with a parasol pretty much any time of day. We generally came down around 10am and there were always plenty to choose from.

The pool is probably the warmest hotel pool I’ve ever been in! My only negative would be that it is quite small, and at times it felt a little cramped. It was great that the pool was split into two sides, though, meaning ball games and inflatables were allowed on one side.

If you actually want to swim rather than just relax in the pool, I’d recommend going early or towards the end of the day. Otherwise, you have to navigate around what my daughter affectionately called the “bobbers” – people who simply sit in the pool, rather like a scene from Cocoon! 😂

Facilities & App The hotel app was excellent for checking what was going on, as well as making requests such as ordering extra pillows. The hotel also has showers and a changing area available for guests with late check-outs, which was super handy.

Atmosphere & Families Although this isn’t an adults-only hotel, it definitely seemed to have an older clientele. Some guests didn’t appear particularly keen on children splashing around, which is worth bearing in mind if you’re travelling with younger children.

There is a small children’s area aimed at very young kids, but it never appeared particularly busy, perhaps because of the generally older clientele.

Overall Overall, we had a fantastic holiday at the Riu Papayas and would definitely return to Gran Canaria. We loved the island and how easy and affordable it was to get around.

We might choose a different resort next time, though, as there are plenty of other areas we’d like to explore.

Review by cheako1 England
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