
Located 200 m from the nearest beach, this hotel is quietly located just 1 km from the resort centre where guests will discover a diverse selection of shopping venues, restaurants, cafés and bars. Links to the public transport network can be found just a stone's throw away (100 m from the hotel).
This air-conditioned 9-storey beachside hotel offers a total of 182 rooms and features a foyer with a 24-hour reception desk, 2 lifts, a bar, a TV room, an air-conditioned restaurant with a non-smoking area, a conference room, a public Internet terminal (for an additional fee) and a car park. There is also a laundry service on offer to guests.
Each of the comfortable rooms comes with an en suite bathroom with a hairdryer, a direct dial telephone, satellite/ cable TV, a minibar/ fridge (for an additional fee), air conditioning and a furnished balcony.
There are 2 swimming pools (one of which is heated), a children's pool, a poolside snack bar and a sun terrace with sun loungers laid out ready for use in the well-kept outdoor complex. It is possible to kick back and relax in the Jacuzzi or to try out table tennis, volleyball or darts as well as archery and to participate in the hotel aerobics sessions. On payment of an additional fee, a massage may be enjoyed and there are billiards tables on offer as well as various water sports available on the beach. Golfers may enjoy a round of golf on the course that lies 2 km away and an entertainment programme rounds off the offerings.
Breakfast, lunch and dinner are on offer in a buffet form; it is possible to book a half-board or an all-inclusive stay.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
My husband and I are British, but live in Germany and booked a week in the Hotel Lucana, to celebrate our 30th wedding anniversary. We had a great time. Anabel and Maria from reception were THE BEST … thank you for making our stay so good xx The hotel was always clean, the food was good (one of our better ‘all inclusive’ cuisines,) and the staff in general were very polite We spoke English as it our native language (and our Deutsch ist nicht so gut!) The staff got used to us and replied in English. We liked that there were two, very different, pools to laze around, and that the beach was so very close. Sun beds were easily available at the hotel and the lifeguard was very helpful. Alas we found the Alltours hotel rep to be rather abrupt and unhelpful. I spoke English to her twice (needing advice) and both times she replied, “I only speak German or English!” I was born and raised on British soil, it’s my ‘mother tongue!’ Well done Hotel Lucana and thank you xx
I've actually stayed here twice. Once in the early 80s and his past Xmas to New Years and hardy anythings changed. Theres still many Germans putting thgeir towels on pool chairs the night B4 with them of the mind they own that chair. The pool bar/breakfast bar is basic. as is the dinner menu. The atmosphere all depends on the holiday makers and how much we drank. But situated handy for both Las Palmas and south of the island as well as a few good bars just down the road.
As entered the hotel we greeted by a receptionist talking German I had to tell her I only speak British so that should of rung alam bells ,food was lovely ,rooms lovely and clean ,then it came to the animation team couldn't join in because they just spoke German, I haven't anything about German people lovely people but we found it difficult to have any conversation with anyone so felt very excluded in anything going on in the hotel so I wouldn't recommend this hotel if u can't speak German
This is a lovely hotel, nice room, lots of choice with the food. However, this hotel caters 98% for German. That isn’t a problem but it was difficult to follow what the animation team are saying. We were unable to join in with the activities in the evening, this kind of made us feel alienated.
I gave this hotel a 1/5 because it was just terrible. If you expect a nice hotel stay here forget it unless you are an old german couple. The food had next to no flavour, there was only good food like once a week. If you want to get a spot near the pool you can forget it unless you want to put a towel on it at 6 am just to get a spot. The room was clean but a lot of ants and we later discovered on our stay THERE WAS A DEAD MOUSE.
The only redeeming quality about this place is how nice the staff is. So i do not recommend staying here at all!
