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  • Gran Canaria Holidays
  • Playa del Ingles
  • Jardin del Atlantico Apartments

Jardin del Atlantico Apartments

TripAdvisor Review
Spain, Europe
Playa del Ingles

This wonderful complex, surrounded by the natural landscape and the spectacular view of the sea of Playa del Ingles, is the perfect hotel for those vacationers who are looking for the balance between beauty and simplicity. It has an area of outdoor pool where guests can enjoy a wonderful sunbath in the sun loungers on the shore, or simply cool off in its always mild climate, surrounded by palm trees and green areas. The restaurant offers delicious food suitable for any age and very diverse, while to enjoy the nightlife the bar is available with its drinks menu. The rooms have a balcony to enjoy the paradisiacal views and are equipped with everything necessary to have a pleasant stay. Nearby is the town, where you can find shops, bars and restaurants to get to know the culture and make purchases and, just 40 minutes from the hotel, is the Gran Canaria airport.

Facilities

  • Tennis*
  • Billiards*
  • Beauty salon*
  • Massage*
  • TV lounge
  • Children playground
  • Sun loungers
  • Children’s swimming area
  • Outdoor heated pool
  • Outdoor freshwater pool
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

2.5 Average125 reviews
Trip Advisor
Excellent
10%
Very Good
18%
Average
18%
Poor
21%
Terrible
34%
Location
Cleanliness
Service
Value
TripAdvisor Review
Interesting read for some

Still here now and ground floor rooms (upgraded ones ) over run with mice ( we hope it’s only mice ) Security guard accompanied us to room and one flew out and he stamped on it popping across the path. I know people will say get mice everywhere but nothing seems to be done and they have eaten our belongings ( other people have said the same. Shower tray !! Water cascades straight out the wall in part across the bathroom and out into the hall. Plus is that apartment is well equipped and clean. AI is ok as they go as well. Drinks what you expect. Good is fine at breakfast and lunch ( we just go out at night anyway. Pools are great but be warned if you have children who enjoy floats as part of their holiday ( what child doesn’t) you are not allowed anything other the swimming aids. And remember you’re not allowed to have fun in the sun. I know you get what you pay for but I never paid for the added pets on the room.

Review by Suntan62 United Kingdom
TripAdvisor Review
Worst hotel I’ve ever been too

Worst hotel I’ve ever been too. Mice everywhere we saw the security man kill one in front of us and droppings from the mice in sofa bed and cutlery draw. Also staff are so rude on reception and the security man is so rude and aggressive especially towards women. Calling us crazy in Spanish. We speak Spanish very well! Would not return or send my worst enemy here not worth the money at all! Would not recommend unless you want too be poorly all week

TripAdvisor Review
AVOID

BE WARNED AVOID Terrible place. Noisey -Dirty -Rude staff -Homophobic and rude security staff. No AC you want it you pay for it! WIFI you pay for it! GYM you pay for it! Noisy room took me three days to move to a quieter room I even had to buy earplugs. Room was old dated and cleaners didnt due great job see pic of dirty headboard and someone's used tobacco pouch disgusting! I had a family member staying close by which wanted to have drinks in my room before we went out. When she arrived I was shouted at by the security and said the policy is no guests. Never stayed a place where is havent been able to have guests. This wasnt even mentioned when I arrived then he pointed to a sign at the very end of reception even the women behind the desk didnt know where the sign was. Note it dictates Tourism regulations! There is no such thing as this in the local Tourism regulations and merely made up by the hotel. I honestly couldn't wait to leave not even value for money once to have to rent everything else to even feel comfortable. At first I saw poor reviews and didnt think it was bad upon arrival but trust me it is worse than what is written in reviews staff are terrible, dirty rooms and someone seriously needs to have a word with that security guard completely made the whole stay feel uneasy. AVOID IF YOU WISH TO ENJOY YOUR HOLIDAY!!! See photos

Review by andrewT8712DC Pontypridd, United Kingdom
TripAdvisor Review
Very, very noisy

We stayed here the first week of October. We’d read the bad reviews but thought we’d be fine. We initially had a room at the front overlooking the bars and restaurants, and honestly, the noise was unbelievable! Karaoke until 3–4am every single night, so loud the walls were rattling. It didn’t matter whether we were in the bedroom or living room, we could still hear it. We go to festivals every year and are used to noise, but this was something else! By day 3, I thought if I heard Zombie one more time, I’d cry 😂

We asked reception if we could move rooms, and they were lovely and did their best to help. On day 4, we moved to the other side of the hotel, which was much, much better, although still noisy.

The hotel itself is clean, the rooms have everything you need, the location is great and the reception staff were really nice. Even in October, though, the rooms were very hot, and you couldn’t leave the windows open because of the noise.

You get what you pay for, and we knew it was a two-star hotel, so we weren’t expecting luxury. We’d have had very few complaints if it wasn’t for the noise, which really spoilt our stay.

Review by jhon137 Skipton, United Kingdom
TripAdvisor Review
Self Catering ☀️

I was really apprehensive about how bad this hotel was going to be after reading reviews but after a nice 4 nights here I am unsure what people writing bad reviews expect for a very cheap budget hotel. Staff were friendly and helpful. There are security who checked we were wearing our bands on a few occasions but I wouldn’t say they were rude or intimidating as some reviews say. The rooms are basic but clean and fresh towels and bedding daily. The beds are very uncomfortable and the sofa bed really is not a bed but manageable for a short stay. As in the description of the hotel there is no air conditioning, I wrongly thought the rooms would be ok because it’s October but it was very hot at night. Fans can be rented but we decided against this as we were only staying a few nights and weren’t convinced they would be very good. Before arriving I requested a quiet room as I had read the reviews saying it is noisy at night at the front of the hotel. We were given a room at the back on arrival, I am sure it was much quieter than the front rooms but there was an awful lot of terrible karaoke until 3am. Nice balcony with table and chairs. The pool areas are great, there are three large pools and a nice splash pool for kids. The pool is cleaned daily and it is clean and tidy with plenty of nice comfortable sun loungers. Children aren’t allowed floats in the pool, unsure why. The life guards are quite strict and I can see why reviews say they are a bit OTT. I can confirm we saw a few dead cockroaches but none in the rooms and certainly no mice!! Supermarkets etc outside the hotel, market on a Saturday just across the road. Don’t let the reviews put you off if you just want a cheap and cheerful holiday in the sun.

Review by ema654 Hawick, United Kingdom
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