Abora Continental by Lopesan Hotels

We had seen alot of negative reviews about the hotel, but dont listen to these, we have returned 10 years after our first visit and the hotel still has the same charm and atmosphere as our previous visit. Hotel - nice grounds and spotlessly clean and all the communal areas and very welcoming. Plenty of sunbeds and the pool guy does a good job removal of towels with nobody on the. Staff - had read about rude and unpleasant staff, this is not right on our experience there are all very helpful and attentive and what you want. Rooms - spacious and ample for what we wanted air con in the room was good and as a base couldn't fault it. Only negative our corridor to our room could do with a little TLC. Food - on our previous visit we were totally spoiled for choice and in opinion was too much. This time smaller amount but still plenty of everyone. Breakfast was good and meal times fresh cooked meat and well as salads and pasta. Location - good about 30 mins walk to the Yumbo and the dunes but lots of bars and restaurants within 5 minutes walk so really ideal. Animation Team - these are a credit to the hotel, work hard all during the day and there nightly shows are entertaining, fantastic 👏

All in all the hotel is really good and hasn't lost it's appeal and we will return in the future

We stayed here for 11 nights and overall the hotel was nice and enjoyable, starting with the great location which made getting around so easy. The entire hotel staff are exceptionally friendly—especially the fantastic entertainment team, as well as the bar and restaurant staff who work extremely long hours and always keep a smile. The rooms are spacious, and the reception, restaurant, and pool areas are kept clean. There is also a great games area/mini arcade for kids, plus a massage parlour if you wish to pay extra.

However, we did encounter a few major issues that impacted our stay:

Capacity & Amenities: The biggest issue is that the hotel areas—restaurant, bars, pool, and entertainment areas—are nowhere near big enough for the number of guests.

Sunbeds & Seating: After 11:00 AM, there is zero chance of getting a sunbed until late afternoon. We did think the 45 minute sunbed warning is a great idea & the grief the poor staff member got was ridiculous. 45 mins is more than enough time to grab some dinner or go for a swim rather than people reserving sunbeds all day & not using them!! We only managed to get a seat for the evening entertainment on our last night out of 11! There is space for more seating, but it isn't used, meaning people felt forced to sit through hours of the kids' disco just to secure a seat.

Dining & Food: Meal times were stressful with queues for the food and dessert station. Personally, we didn't feel the food catered well for everyone; choices were limited for kids and fussy eaters, and meal times felt very repetitive. Because of this, we ended up eating out rather than using our all-inclusive package.

Bars & Climate Control: The single bar in reception isn't enough. While you can get self-serve pop and beer, it's just never quite as good. The reception seating area is briliant, but the air con seemed to be switched off in the evening, making it stifling inside with nowhere to sit outside.

Smoking Area: As a non-smoker, it was great that the pool area is smoke-free. However, smokers currently gather right at the hotel entrance, meaning you have to battle your way through smoke just to get through the doors. A designated smoking area away from the main entrance would be a huge improvement.

Overall, it's a hotel with a brilliant location and lovely staff, but the amenities are simply too small for the capacity. We did notice building work ongoing during our stay, so hopefully expanding the facilities is already part of their plan!

After reading some bad reviews I was hesitant on arrival after already switching from a different hotel. The rooms are basic but everything you need and overall the staff were really nice, especially the entertainment team. The food wasn’t the best but just standard as most AI are, the drinks were very weak not sure the cocktails had any alcohol in at all. The paid cocktails were nice but depending on who made them the alcohol varied some staff didn’t even give a full shot while others gave you extra. The idea of the self serve bar is good but my concern was how often it was cleaned. The self serve beer pump in the lobby didn’t look like it had been cleaned in a while and was pouring out bits in the drink. We noticed this the 2nd day of our holiday, told staff and showed them what was in the glass but on day 5 the problem was still the same so we didn’t try again. It did put us off as it didn’t feel clean at all and also the reusable plastic cups that are used around the pool area smelt pretty bad like they hadn’t been cleaned properly we ended up using paper coffee cups in the end. The pool areas were nice but no floats or balls etc allowed in the pool which is a bit boring. The entertainment team were so lovely but the evening by entertainment wasn’t great and was almost impossible to get a seat unless you wanted to sit through the children’s disco beforehand, feel like they could get the guests more involved. The shower in the room didn’t drain well and our toilet only flushed intermittently which was a pain. Also we left our room to be cleaned a few times and upon returning on the afternoon the room still wasn’t cleaned and had to go and sort fresh towels out ourself not major just a little annoying. The location is ok but not a lot going on around the area of an evening everywhere seems to close early, but that’s on me not doing better research! Overall the holiday was ok but I don’t think I would return to Gran Canaria nor this hotel chain as I don’t think the value for money is there.