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  • Gran Canaria Holidays
  • Maspalomas
  • Maspalomas Princess

Maspalomas Princess

TripAdvisor Review
Spain, Europe
Maspalomas

It's all about indulgence and relaxation at the 4 star all inclusive hotel Maspalomas Princess. The recently renovated resort is nestled in a tropical garden and is only a few minutes away from the famous dunes of Maspalomas. Adults may look forward to the following amenities: • Chill-Out area with private pool bar, counter-current pool and Bali beds • Spa with wellness pool, saunas, steam bath and salt cabin • Gym with state of the art equipment • Tropical main pool area with 4 pools, one with a man-made beach • 5 buffet restaurants (incl. 2 specialty restaurants) • Free Wi-Fi Highlights for children include: • Serengeti-themed water park with slides and splash area • Two children's pools (heated in winter) • Kids Club with Mini-Hotel and playground

Hotel Information

Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a complimentary water park and a fitness centre. Additional features at this Beaux Arts property include complimentary wireless Internet access, concierge services and an arcade/games room.

Facilities

  • Darts
  • Billiards*
  • Volleyball
  • Spa treatments*
  • Massage*
  • Sauna*
  • TV lounge
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good4,655 reviews
Trip Advisor
Excellent
43%
Very Good
31%
Average
16%
Poor
6%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Not impressed

When walking into the hotel it looked nice. But when we got given our room, the floor was damaged the bed side units where coming apart and the air con was not working. We went for ten days and not once was our bed changed . Lacked entertainment . No music on around the poor . The drinks were self service , not a lot of choice . I would not return to this hotel

TripAdvisor Review
One to Avoid.

Complete let down. Starting with the bad stuff…

Man made beach it claims. Reality is extremely coarse and hard building quality mini stone. Absolute agony to walk over. Add to the wars for sunbeds and the fact it does t open until 10am and you can see it’s a massive let down.

Food was bland and repetitive. No real air con or fans meant for a grim experience, especially in the outdoor stations. The ‘theme’ restaurants were just poor quality buffets, with disinterested staff.

No air con in the rooms made for a very sticky and unpleasant evening. People were leaving to go and buy fans.

The location is shocking. Taxi rides needed to get anywhere such as the beach or restaurants.

No English Football!! They showed every other European league but we had to leave the resort to watch EPL. The staff admitted that they don’t want the English drinking all day and potentially fighting. Massive stereotyping there as well as discrimination in my opinion.

On site shop has CRAZY mark ups! Again the staff admitted that they can charge what they like because the other alternatives are miles away. Disgusting.

Cleaning staff let themselves into our room on a number of occasions despite the door sign saying do not disturb. Literally woke us up while we were naked and walked into the main area!! Shocking behavior.

Now the limited good. The weather was amazing, bar staff helpful and you won’t go hungry. Self serve was interesting option for drinks, but we enjoyed it.

Review by beardymanc Manchester, United Kingdom
TripAdvisor Review
Loved every minute until checkout time

3rd year running at this hotel. Was planning to come back next year with family as we absolutely love this place. However. Checking out today. Check out time is 12. At 11.58 we were just getting our cases ready when housekeeping knocked. We asked for 10 mins so we could do 1 final check of room. We left room at 12.09 and were in lift to reception when my phone rang. I missed it but it rang again. It was hotel reception asking why we were refusing to leave the room. By that time I was walking towards her and said I’m here. After staying here 3 times I would have expected a ten minute grace period but was rudely asked to leave. Sad to say that due to this I will never return.

Review by sally_stevieboy London, United Kingdom
TripAdvisor Review
2nd visit to this hotel

Lovely hotel well arranged for those without children. We have kids but this was a trip for our anniversary. Adult pool is great, in my opinion is just the topless sunbathing was insane this time round, this was my 2nd visit. I don’t mind it as such as some hardcore tanners that clearly have done it decades, but when there’s a dozen or more around you it’s just unnecessary. May as well just be a nudist adult only pool. Air conditioning wasn’t great either which made 20 odd degree nights a bit uncomfortable. Again it was the same last visit. Don’t think I’d visit around August time if AC is an issue to be honest. While this all sounds negative the staff, food etc are all lovely, greatly laid out hotel and small towns within a few mins taxi ride or walk. Dunes are local to the hotel, and some great trips.

TripAdvisor Review
Would not return

On arrival, the hotel seemed lovely and clean. Slightly disappointed with the lack of information given to us on arrival. The food was average, edible however very repetitive. Also avoid the restaurant peak times it’s so busy, everyone pushing and shoving it’s very overwhelming. Avoid snack bar if you can. One lunchtime we went inside to see some birds sat by the sandwiches eating them.. no staff bothered to shoo them away a member of the public did. Room was lovely, loud sometimes without the second door shut but overall was cleaned well everyday and pleasurable, Was quite disappointed with the staff. They seemed to make little effort to even say morning or communicate. I understand the hotel is big but be nice to have a greeting in the morning. We had a male staff member be very rude to us about paying for the adult only beds and was raising his voice in front of guests.. We had only just arrived and again, wasn’t told any information so we assumed they would come to collect money from us. The adults only pool was lovely just very cold for the time of year which was a little off putting. Location was ok.. if you don’t mind paying for taxis every night if you want to go out. Not much about walking distance wise.

Review by Dream32565214038 United Kingdom
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