- Gran Canaria Holidays
- Las Palmas
- Sercotel Playa Canteras
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Sercotel Playa Canteras
Spain, Europe
Las Palmas
In the heart of Las Palmas, on the busy Las Canteras beach, under the bright sky and the iconic spectacular view of the ocean, this hotel complex is located. It is distinguished by having a bright and minimalist architecture, since the natural wonders of the beach are the true protagonists. The rooms are fully equipped to ensure guests a unique rest, many of them with a generous view of the bay, to sleep and wake up with the magnificent view of the sun. Its exercise center is ideal for those who want to keep fit while they vacation and also has a spa that proves to be an excellent relaxation center. A few minutes away the complex is the Alfredo Kraus Auditorium and the Canary Islands Congress Center, in addition to its surroundings it is possible to find several bars and restaurants that offer us an approach to local cuisine and nightly entertainment. Half an hour by car is Gran Canaria airport.
Facilities
- Luggage room
- Sun terrace
- Wi-fi
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
3.5 Very Good704 reviews
Excellent
29%
Very Good
23%
Average
26%
Poor
13%
Terrible
9%
Location
Cleanliness
Service
Value
Great
Amazing hotel with swimming pool on the roof. Great food and service. They allowed us to leave the suitcases and go wonder around before checking in and after check out. So happy
Not value for money
The dinner was the only real highlight, along with the comfortable beds BUT
If there are two guests per room, it seems rather mean to provide only a small complimentary bottle of water. Rooms are so tiny that you could barely move around. No proper space to store suitcases, clothes or personal belongings. We emailed the manager — who neither replied nor acknowledged our message — and also spoke to someone at reception. Eventually, we were provided with a clothes rail and a folding stool for the suitcase.
At breakfast, we — along with other guests — experienced daily problems with the breakfast machines. They were either broken or not functioning properly. The selection is not great. The small croissants were tasteless, and the bacon was undercooked.
The swimming pool is extremely small, essentially the size of a double bath in an average home. To make matters worse, there are only 11 sunbeds, and we were never able to use them.
Finally, it is quite unreasonable that during a seven-night stay we were restricted to a single small menu, from which we were limited to choosing just one starter and one main course. The service was poor and, at times, rude. The only person who truly made a positive difference was a lady named Bianca, who understood the situation and handled it with professionalism and courtesy.
Overall, the price simply does not reflect the value offered. We paid almost €4,000 for our stay, and the experience fell far short of what one would reasonably expect for that amount
Review by Dani B London, United Kingdom
More 3 star
Great views,great location. We were top floor level 8. We booked 'De Lux' room. Very small with a stink from bathroom drains.Sliding doors don't stop wind from howling in and something banging and rattling on roof all night so bad sleep all week. Breakfast limited and stone cold. Tiny tiny pool with only 12 sun loungers. Only positives are friendly staff and location/views. Wouldn't recommend.
Pleasant stay
First visit to the hotel. I was a bit worried as a solo female traveller, after reading mixed reviews on here. I enjoyed my stay here. On arrival I was welcomed by lovely lady on reception. All staff were very pleasant and friendly. Especially lovely lady named Marieta, who was very knowledgeable and helpful. She always had a smile and timd to speak with everyone.
They also let me keep my room for late checkout and securely stored my suitcase until I left.
I was pleased with my room, it was clean, comfy bed and plenty of towels.
Pool is small with few sunbeds, but lovely view and Carlos who looked after pool very nice and helpful
Only downside was noisy refuse collectors at 3am but out the hotel's control.
I would recommend this hotel and will return for another stay.
Delightful, amazing prices, chill, friendly staff
From the moment we came into the hotel everyone was incredibly friendly, Marieta was so helpful, she went out of her way to make my birthday special, the overall environment was so welcoming, the rooms were amazing and there is a lot of sun beds outside which is perfect for sunny days, a lot of people complain about the pool but I think it’s perfect just to relax in and enjoy the scenery, breakfast was delicious and dinner is very good too,ALL of the staff were incredible I haven’t been to a hotel with nicer staff, would definitely come back again!!
