- Fuerteventura Holidays
- Esquinzo
- Club Jandia Princess
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Club Jandia Princess
Spain, Europe
Esquinzo
The 4 star all inclusive hotel Club Jandía Princess in the south of Fuerteventura is a paradise for adults and children alike. Located directly at Playa Esquinzo, this all inclusive hotel has two separate areas, one for adults (as of 18 years) and one for families.
The family area is tailored to the needs of children. The smallest guests just love the “Farm Princess” with its goats, rabbits, chicken and sheep and the vegetable patch, where they can plant and harvest to their heart's delight. The colourful, comic-style painted walls of the mini club describe the adventures of the “Principito”, the mascot of the mini club. It's the perfect place for the daily fun activities with the entertainment team.
The adults-only section is focused on privacy, relaxation and tranquillity. The wellness area offers relax pools, swim-up bar, whirlpools and a spacious fitness centre. A special Body & Mind sports program brings harmony to body and mind. Below the zen-area with its sauna and massage options, steps lead directly to Playa Esquinzo beach. For a small fee, guests of the family section may enjoy the facilities and services of the wellness area in the adults-only area of the hotel.
The core of the 10 building, bright-white complex is the shared pool landscape with its bars, and the main building with its buffet-style restaurants.
Facilities
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet
- Wi-Fi*
- Car hire*
- Laundry service*
- 24-hour security
- Air conditioning in public areas
- Currency exchange facilities
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good5,885 reviews
Excellent
38%
Very Good
32%
Average
18%
Poor
7%
Terrible
6%
Location
Cleanliness
Service
Value
Very nice hotel and facilities, will be back again
It was our first time in Fuerteventura and found an all inclusive trip there for 4 nights as a short summer holiday. The location is beautiful, the beach is one of the nicest I've been to and is a 5 minute walk down steps and the views from the hotel over looking the beach are fantastic. Our room was fine, with a comfortable and large bed and what you would typically expect with a good balcony but the aircon wasn't too cold. The rooms were cleaned and refreshed each day we were there. There were activities on daily, both in the evenings and in the days and the staff were absolutely fine. There's a gym, good amount of pools and we loved the swim up bar. The food was always absolutely fine, everything included as you would expect of an all inclusive with a snack bar available for most of the day too. We were incredibly impressed for the money we paid and what the facilities, cleanliness and overall expectation of it was. The negative, it was slightly dated and in desperate need of some updating all over but this is due to be done over the coming 18 months. I cannot wait to go back once it's refurbished
Review by Adam R Stamford, United Kingdom
Great location and views, but far too many basic problems
We stayed at Club Jandia Princess for 9 nights and, unfortunately, we wouldn’t return.
Most of the staff were friendly enough and the views from the hotel are fantastic.
The food was generally fine. Two of us did have an upset stomach during the stay, although, in all fairness, we ate a lot, so it’s impossible to say whether this was related to the hotel.
Unfortunately, the room and general maintenance were a real disappointment.
Housekeeping was very poor. I’m 100% sure that our balcony wasn’t swept once during our 9-night stay. There were also stains on the bedding, we had loads of ants in the room and the air conditioning simply didn’t work properly.
The safe was already broken when we arrived, and on the second day our door broke and wouldn’t close properly. These are fairly basic things that really shouldn’t be happening in a hotel of this standard.
We also weren’t provided with shower gel. We mentioned it to the housekeeper, but eventually just gave up and went to Mercadona to buy our own.
The coffee machines were another frustration. Some were broken or extremely slow, creating ridiculous queues. Also, the coffee and tea provided in the room is decaf only, which is a strange choice — especially for anyone who actually drinks coffee in the morning.
The air conditioning throughout the hotel was another major issue. If you struggle with hot weather and like having somewhere cool to escape to, I would definitely take this into consideration before booking. The restaurants, reception area and bars weren’t properly air-conditioned during our stay, and the air conditioning in our room appeared to be about 50 years old and was essentially useless.
Would I return? Definitely not.
That said, we found the holiday at around 40% off, so we didn’t pay anywhere near the full price, and we still had an amazing time with our family. The reason we had such a great holiday was the time spent together and the people we were with, rather than the hotel itself.
The hotel has some genuinely fantastic views and a beautiful setting, and there were certainly positives. But for us, the poor housekeeping, maintenance problems, ants, ineffective air conditioning and various basic issues meant that we wouldn’t choose to stay here again.
Oh dear
Omg where do I start how do tui rate it premium 4* I don't know. The housekeeping people don't know how to do housekeeping. Surely after one lot of guests leave you do a deep clean. Hmmmmmm nope staff rude down in the restaurant and smurking at you rude. Telling you can't sit there. Took 3 days and three times to ask for pillows. Told reception staff about house keeping and still not done properly. The house keeper also left our door open once patio doors then the main door. Would never come to this hotel again on the plus side foods good. Air con we was told it's Spanish law to have aircon no lower than 24 degs even in the rooms. What a load of rubbish. Google said in your roo. S it should be at your own comfort..
Review by t1gger2 Swindon, United Kingdom
RUN DOWN & SHUTTING FOR REFURBISHMENT !
IF YOU RE GOING BEFORE THE END OF SEPTEMBER TALK TO WHO YOU BOOKED YOUR HOLIDAY WITH! Short delay on outgoing flight which was acceptable. On arrival at airport carpark we went to find the coach for our transfer, there was not a Tui rep anywhere about and no coach waiting for us. After asking another coach driver for help he went to a building and came out with a tui rep which did not even get into conversation with us just said the coach would be here in 10 minutes. It eventually arrived and we boarded the coach to then sit there for 45 minutes whilst the driver waited for other passengers from other flights (all this time the coach door was open and was very hot in the coach). We were the last drop off but even when arriving after 3pm we were told that our room wasn't ready and to go to get something to eat (restaurant didn't have very much to choose from) whilst we just wanted to unpack and start our holiday. We had to find our own way to our room and carry our suitcases up two flights of stairs. From opening the very worn out door to entering the room we cannot say that this was a four star platinum room. Their was long black hair all around the bathroom (and was not removed despite us mentioning it), bedside lights that did not work, air conditioning that was non-existent, bathroom door with paintwork peeling off, rusty bin in the bathroom. Let me start with what struck us the most: the neglected maintenance. At the swimmers' bar, there were noticeably many loose planks. Cracks were visible on several buildings and the foundations were almost all cracked. These are no longer small cosmetic flaws, but things a hotel should just address. And then the swimming pool. The water was just cold in September and several small tile pieces were missing. Details state that the main pool is heated all year round but the pool temperature was quite chilly. Certainly at a resort that focuses on vacationers who come for sun and relaxation the hotel is run down and after talking to other people who had spoken to reception they were told that it was shutting down at the end of the month for a year for a full refurb! The general areas are a story in themselves. There is no air conditioning in the lobby, it was about 28 degrees there in the evening when we went to play a card game and we were just sweating. We frankly find that incomprehensible for a resort of this size and price level. Upon arrival, they provided one bottle of water in the room. After that, we were told to go to the restaurant or bar ourselves to refill water. Not a disaster in itself, but this also does not meet the service level that you expect at such a resort.
Review by Gill P Paignton, United Kingdom
NOT worth the price
I’m gonna start with saying we were unpleasantly surprised upon discovering there was no parking at the hotel, we had to spend 10 minutes going around the block looking for parking in the street. The location itself is nice, easy to get to and close to the beaches in the south. That is all. The staff was rude, we had problems in the room (we turned on air conditioning and had water dripping on the floor from the ceiling), they sent a technician who solved the problem for about 3 hours and then water was dripping again. We also found a huge cockroach in our room upon arrival. During rush hours it was impossible to find clean tables in the dining room, and when they were clean they were always missing something (cups, glasses, spoons). There was a problem with water in our block which caused us to shower with cold water. It was solved almost right away but when i went to the reception I was told it’s “normal” and “sometimes happens in that block”. Rooms were clean, the resort itself was nice, but still totally not worth the money we paid. Would not come back.
