- Fuerteventura Holidays
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- Secrets Bahia Real Resort and Spa
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Secrets Bahia Real Resort and Spa
Spain, Europe
Corralejo
In a priviliged beachfront location, bordering Corralejo's natural sand dunes and just 1.7km from the centre of Corralejo, the elegant Gran Hotel Bahia Real 5* Grand Luxe enjoy spectacular views of the tiny island of Lobos and neigbouring Lanzarote. The hotel features tropical gardens, palatial reception rooms and currently boasts the best spa on the island. Situated in an independent wing of the hotel The Bahia Vital Spa provides the perfect balance between mind and body and guests have no choice but to relax. Further relaxation may be enjoyed on the golden sand beach where there are loungers and parasols for guests'use. The hotel offers six restaurants including speciality a la carte restaurants open on alternative evenings, as well as a main buffet style restaurant and the Coco Bahia Lounge & Club located directly on the beach. Young guests are well catered for with a mini club, playground, wii games area (7-14 years) .
The Local Area
Tripadvisor Reviews
4.5 Excellent4,592 reviews
Excellent
71%
Very Good
20%
Average
6%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
A week at Secrets Bahia Real resort
Spent a week here, a huge complex but would say 4* rather than 5, purely because it’s tired and outdated compared to other top hotels in the area. A bit out of the way from the town centre but only a €5 taxi ride. Couldn’t get a late checkout which we really did want for our last day. The use of the showers in the spa was available but with only one shower there was a queue and the humidity in the changing rooms was unbearable. All colleagues very helpful and polite, we spent all week on the beach which suited us as we couldn’t be bothered with the sunbed challenge at 9am! We were B&B and good choices at breakfast and lunch in the seaside grill was reasonably priced. We would choose somewhere a bit closer to the town if we returned to Corralejo.
Review by HRH2012 Derby, United Kingdom
Very nice hotel, couple of things let it down.
Hotel looks magnificent, clean and luxurious throughout.
Location is a little out the way but its around 5Euro each way in a taxi, which you can get from the front desk very quickly. (Bus service is a joke).
Check in was fine, quick and easy, staff very friendly and the bellhop was brilliant throughtout our stay, very knowledgeable and was a fantastic source for information on local places and advice. As my daughter and her boy toy were late additions to the holiday they got a standard room whilst my wife and I had already booked the Indulgence package. I personally couldn't see any difference to the rooms other than the view. We were supposed to have a free minibar for drinks (snacks not included), this was what we were told at check-in. (Comes in handy later).
Upon noticing that there were alcoholic drinks (lager and Beer) in the minibar and being a cider drinker asked if these could be swapped for cider instead. Surprised that a 5* hotels instant answer was "NO". So i can have a free minibar with lager or beer but not if I want cider??
After some discussion, the alcohol was swapped for soft drinks instead. (I dont drink fizzy pop but the wife will take the occasional coke). At most we drank the water from the "FREE" minibar. (Suprised at checkout to recieve a bill for water from the minibar and even questioned it at the time, we informed the front desk about what was stated upon checking, only to be told "We were wrong, its never been the case. Only the water set out in the room was free, not the water in the minibar".
Pool area was fabulous, couldn't fault the pool. Usual sunbed wars going on but space was limited and not enough sunbeds to go around.
Pool bar felt like being judged by a panel on a realty tv show called snobby spanish waiters. Unless you were ordering cocktails, I wouldn't bother, if you ask for a pint youll get about 300ml. Ask for a cider and youl recieve 150ml of overpriced, local, sweet urine with a massive ice cubes. (You have to ask for the ice cube as a 5* establishment doesn't understand to ask first but will look at you like you deficated on the bar floor and smeared your face into it before reluctantly dumping it into your glass). When we asked to charge the drinks to our room, we got the eye rolls, huffs and poutes because we put them out by having then write down our drinks and get a signature. I kid you not at lease 2 separate waitresses plonked the pad on the counter and gave me the "Shooing" motion with their hands before I had even picked up the pen. In total, I think we ordered at max 15 drinks at the pool bar for 4 adults throughout our stay but got charged 124Euros for the privilege but attitude was apparently free. Was shocked to find the only cider being served at a 5* hotel was a 150ml can of local urine for 6.50euro but everywhere in town sold kopperberg and strongbow in full size cans and bottles for exactly the same price. Boggles the mind.
Other than the appalling pool bar with massively overpriced thimbles of drinks, the rest of the resort was amazing, spa was excellent and quite frankly 2nd best couples massage we have ever recieved in our lives.
Only meals we had were breakfast and as a buffet, its the same thing every morning. So standard stuff. Nothing exciting.
With the exception of the staff as the pool bar, we couldn't fault anyone else, friendly and attentive through.
Nice place but in future I wouldn't pay extra for the Indulgence package, as its not worth the cost at this hotel, in my opinion.
Review by SJWilliams216 Cardiff, United Kingdom
Relaxing break
We spent 9 days here at the end of August and had a very relaxing time. However let me say right from the outset this is not a 5* resort as advertised and not a patch on other Secrets resorts we've stayed at, the most recent being in Lanzarote. A number of reasons bring me to this view.
- Rock and Ball and The Bay Lounge were shut throughout our stay.
- The Preferred Lounge is a waste of time. Stuck in a corner, very little room, no alcohol drinks or food and we didn't see anyone use it while we were there, which we didn't either after our first visit. To be honest I wouldn't bother paying for the Preferred Club as the benefits are not worth the extra cost compared to other Secrets hotels.
- Parts of the complex need refurbishment e.g there are a number of tiles missing in the pools and much of the decor looks dated.
- All Inclusive only lasts until midday on the day of departure so if you've got a late flight, which we had, you'll have to pay for any additional food or drink. In my opinion very petty for the price you pay to stay anyway. AI should last until you leave, whatever time that is.
Having said that there are a number of plus points.
- Food is excellent in both the buffet and speciality restaurants. There is always a wide choice and it's beautifully presented.
- There are plenty of sunbeds, which have thick covers making them very comfortable, spread around two good sized pools.
- Staff are very friendly and generally work very hard, especially in the restaurants, although pool service is rather haphazard.
- We had a vey comfortable room with a fabulous sea view, which was well looked after by our maid, with a minibar restocked each day, although again a petty charge was added for the snacks being replaced.
Other points. A nice 20 minute walk along the beach into Corralejo itself or down the road from the front of the hotel if you prefer that. The surrounding area is not great with a large, derelict building area across the road. I appreciate this is beyond the control of the hotel but it does detract from its location. No access to the sea except via some steps at the end of the area where the Bali beds are. Daily and evening entertainment is very low key so if you want a lively time this is certainly not the place for you, neither is there any other option close by. The bottom line is if you want a quiet, relaxing holiday this hotel is probably a good choice and if they could iron out some of the niggles it would make it so much better.
Review by Geoff S London, United Kingdom
Relaxing beach luxury.
Excellent in all aspects: the luxurious hotel, prime location, amenities, kind staff, mouthwatering food and excellent selection of drinks!
Little disappointed this time
Third visit – unfortunately, this time we were disappointed
This was our third stay at the Bahia Real, so clearly there is a lot about this hotel that we have enjoyed. However, this visit was noticeably different, and for the first time we are genuinely questioning whether we would return.
The biggest disappointment was the pool opening arrangements. We found them extremely confusing. It seemed that the pool opened when staff decided it was going to open, rather than at a consistent time. We were told the official opening time was 11am, which we think is far too late for a hotel pool, particularly in a holiday destination where guests want to enjoy the sunshine and make the most of their day.
What made this even more frustrating was the attitude of some of the pool staff, who we found quite rude. The pool bar staff were also particularly unwelcoming on occasions. Unfortunately, when you’re paying to stay at a hotel of this standard, you don’t expect to be made to feel like an inconvenience.
It wasn’t all negative, though. The maids and restaurant staff were fantastic, friendly and helpful. Our room was clean, the beds were very comfortable and the food was genuinely very good. These are all positives that we have experienced on previous visits.
Another issue was the sunbeds. There were lots of towels left on beds that appeared to remain unused for much of the day. This is frustrating when other guests are looking for somewhere to sit, while numerous beds are effectively being reserved but not occupied.
We also paid for a Bali bed one morning. At €30 for four hours or €50 for the full day, we felt this was expensive, particularly when so many of the beds were sitting empty. In our opinion, €30 for the entire day would have been much more reasonable.
It’s a shame because we genuinely like the hotel. The food, rooms, cleanliness and many of the staff are excellent, and we’ve enjoyed our previous visits. But the pool arrangements and the attitude of certain staff members made this stay considerably less enjoyable.
After three visits, it’s disappointing to be leaving feeling that we may not come back. Hopefully the hotel management will take note of these issues, particularly the pool opening times and customer service around the pool area, because these are things that could easily make the difference between guests returning or choosing somewhere else.
