H10 Ocean Suites

We chose H10 Ocean Suites due to its location in Corralejo and the facilities provided for children. As we arrived at the hotel late the friendly, helpful reception staff were a delight to meet. Check in was smooth and efficiently done. Due to the number of clients arriving late a lovely buffet was available for us - this was very much appreciated after a long travel day! We had requested ground floor rooms near each other which had been provided. The rooms were of a good size with ample wardrobe and storage space. The flat screen TV is located on a central unit with drawers, this acted as a room divider. The lounge area has a sofa( which converts into a double bed) small fridge and coffee maker . A bottle of water was provided on arrival. Floor length mirror and wardrobes are positioned here which included a safe. The only notable word of caution is the split level - the bed and bathroom are located up a step from the lounge which can easily be missed ,I forgot about it twice and misjudged my step . I placed my suitcase in front of the bed so as I wouldn't forget especially in the dark. A recommendation would be for this step to be highlighted in some way to show a difference between the two floor levels, given they are of the same dark colour. The bed was very comfortable with an adequate supply of pillows. A good size bathroom with shower cubicle, toilet, bidet and a double vanity unit. Towels and toiletries ( soap, shower gel , shampoo and conditioner) were provided. The room was cleaned daily and the towels changed when required. Pool towels were provided on arrival and could be changed once during a week's stay. My only comment was that the floor was not mopped during my weeks' stay ,it became quite dirty under bare foot. The outdoor space was good with a clothes drier , table and chairs. Our room was in a lovely location which had sun in the evening so we could relax there before dinner. A varied buffet for breakfast, dinner and lunch was available. Our booking was on a half board basis and during our stay we were able to sample different food. Fresh fruit was always available and re stocked regularly. We were told on check in that we could swap dinner for lunch by contacting reception on the day required. The animation team worked really tirelessly providing entertainment for adults and children each day. My granddaughters especially enjoyed running into the pool along a floating mat supervised of course. The kids disco each evening with the animation team was thoroughly enjoyed by the children. Daisy always made an appearance at the end. The pools were an adequate size with 2 short slides into the children's pool. A lifeguard was presented at both pools. A pool bar is located at both pools and payment (if on half board) was via room bracelet. An itemized bill was provided on check out so a idea is to keep drink receipts if you want to check on spending. A well equipped outside gym was available to use during your stay. There is a shower room available if you have a late flight home. Best to book on day of departure. At all times the staff we met were friendly and helpful which created a lovely atmosphere within the hotel. I would definitely recommend a stay at this hotel.

Great Hotel. Very well laid out but nice clean quiet rooms, having the two pools is great if you want to get away from the noise of the family pool. And yes issues with the pools had them closed for our last 2 days, but these things happen, the sea is only a short walk away or take the offer of using the pool in their sister hotel across the road or the waterpark. Bar prices not too bad for a hotel. Food good. Big selection for all. Would westay again. Then yes and a big yes. Thanks for all your services.