Sheraton Fuerteventura Beach, Golf and Spa Resort

Our family of 4 have spent over 120 nights across 10 stays at The Sheraton over the last 11 years, always in our 2 connecting corner rooms.

As a Marriott platinum member, I can honestly say the Sheraton staff are the best I have encountered. So many have been there throughout our 11 years of visiting, which is a sign they enjoy their work and are valued by the management team, and rightly so.

General Manager Jaime Santos runs the hotel very well. It is clear the staff like and respect him. Assistant Manager Tom is the heartbeat of the hotel. He is involved in every element to ensure smooth running and makes a point of making every guest feel welcome, and deals with any issues quickly. I lost count the number of times I saw him talking to children, much to the delight of their parents.

The public relations team of Michaela, Pedro and Tara are warm and friendly, and the reception team including William, Gloria, Ernesto, Mike and others are very welcoming and efficient. Also, special thanks to the reservations team of Maartje and Angela who make the booking process so straightforward and ensure my requests are fulfilled.

The restaurant staff work extremely hard, doing both breakfast and lunch shifts. Special mention to Nelio, Saraya, Christian, Jeremias and Antonio for always looking after my family so well.

The entertainment/ animacion team at this hotel has always been first class. Alex has such enthusiasm when leading the dancing at the mini disco each night that it remains the highlight of the day for many children including my girls, Mollie and Maisie. The staff have such a friendly manner with the children and special thanks to Olga, who makes a special effort to get to know families as well as Aaron, Tommy, Jason and all the team, who are so encouraging and helpful.

The spa is excellent at this hotel. Very good facilities and equally strong team.

We look forward to returning next year after the refurbishment. The hotel owners should be praised for retaining the staff during the planned 7 month refurbishment and temporarily relocating them to other Elba hotels.

I have every confidence the refurbishment will improve the hotel, which has been in need of decoration and new furnishings. It would be nice to see a Sheraton Club Lounge for the benefit of platinum and titanium guests, inkeeping with other Sheratons.

We look forward to improved food offerings after the refurbishments. A wider lunch menu would be good, perhaps with some asian options, and it would be nice to see fresh waffles at breakfast rather than pre-made packet waffles.

Most importantly, we hope the staff return and very much look forward to returning in August 2027.

When I saw some of the reviews I thought we was going to be disappointed When we arrived here Thursday lovely lady on reception very professional and welcomed us back for our third holiday here . We also spoke to David who remembered us and welcomed us back Our room has been cleaned both yesterday and today and is spotless cleaner very friendly . Our room on the second floor has amazing views . The breakfast excellent had always all cooked lovely the bacon and sausage beautiful so much choice of fruit staff really friendly and helpful Had outr favourite cocktail pink colada made perfect and love the nuts and sweet treats Entertainmentshave been great so far I Although the hotel is going to be closed from October for refurbishment don’t let that put you off because our experience so far this week has been excellent has always