Sol Principe

Amazing holiday Great staff Clean I got a free all inclusive as I was selected randomly It was great because it went well with my nans 60th surprise holiday big bonus as we went bed and breakfast Pools are clean Beach is seconds away Staff are friendly Food was better than any I’ve been before Local buses to town etc We got uber up in mountains via uber app £24 one way Lovely holiday 10-15min uber ride for £12 from airport to hotel I would come again Thank you for making my holiday great

I loved the Sol Principe. The hotel was beautiful. The view from the balcony was gorgeous. The beach was right outside . My grandson spent a lot of time in the pool. Lounging by the poolside was very relaxing, and we always managed to get a lounger no problem. It’s been a problem in other places I’ve been to. We only had breakfast which was quite busy, however the choice of food was very good. Our room was great and the beds were lovely and comfy. It’s was good to have air conditioning too. The house keeping cleaner Charo did brilliant job keeping the room spotless and tidy. Would definitely go back.

Having stayed at Sol Príncipe every year since 2013, it’s incredibly disappointing to say that the hotel has clearly lost its charm. What once felt welcoming and well-managed now feels neglected. Staff no longer seem to care, nor do they acknowledge returning guests, which is disheartening after so many years of loyalty. During our most recent stay 2026, our room was booked in the wrong category. We have always reserved a family suite due to our son’s needs, as he is dyslexic and autistic. Despite explaining this and even offering to pay the difference on the spot, no effort was made to accommodate us. We were simply told to contact our travel agent because the hotel was fully booked, hardly the level of service we expected. The room we were given was located above the glass disposal area, where noise from bottles being thrown out and collected was constant and extremely disruptive. The overall standards have also declined. The food quality has worsened noticeably, and there is no longer any engaging entertainment for children. Basic maintenance is being overlooked too, there was no tap in the front pool toilets, and at one point our bedroom door was left open. When we raised this with customer relations, it was brushed off rather than taken seriously, which is unacceptable. To make matters worse, we requested a late check-out as our flight was not until the evening. This could not be accommodated, and we were instead offered a courtesy room for just 30 minutes to shower. When we asked to book this for 15:30, we were told it was not available, offering no flexibility or alternative solution. After more than a decade of returning, it’s disappointing to say that Sol Príncipe has lost a loyal customer.