Pez Espada

This was our second time staying at Pez, and once again, we found the rooms to be clean, comfortable and nicely presented. We really couldn’t fault the rooms, and we have enjoyed coming here. However, after our second visit, we probably wouldn’t return again. The breakfast service was great, with a good variety of food to choose from. Unfortunately, we didn’t feel the same about the dinner service. There wasn’t a great deal of choice for children, which made mealtimes a little difficult. The pool area is also starting to look quite tired, particularly the children’s pool, which we feel is in need of a revamp. We also paid a €20 deposit per person for the beach towels. Unfortunately, the towels were quite embarrassing — many had holes in them and looked very old and worn. We feel these really need replacing. Overall, it’s still a nice hotel in a lovely location, and we have enjoyed our stays here. There are just a few areas that we feel need some attention and updating, especially considering the overall standard we would expect.

The location of the hotel is excellent. Approximately 15 -20mins from Malaga airport and it is right on the beach. We stayed for a 4 night family break. We had 2 superior pool view & side sea rooms. The rooms were spacious and the safe was free to use although the furniture and fittings in the room and bathroom looked dated. The balcony was relatively small compared to other hotels I have stayed in. The swimming pool is also very small. We were HB and the breakfast and dinner options were ok. Despite the positives about the hotel, there were things we were not happy about. The main issue was the WiFi connection in our rooms. We were on the 2nd floor. When we reported to reception that it was very poor. They said it was because we were using iphone handsets. However this was not the case, we had a mixture of iphone and Android handsets. The reception did not appear bothered or concerned about the lack of WiFi in our rooms. We ended up using our data to access the Internet throughout our stay which was an additional cost for us. Overall, the location was excellent. It is on the beach, close to shops and restaurants and walking distance to Benalmadena marina but we were put off by the poor customer service and lack of attention to detail from staff and the poor WiFi in the rooms so I will not be staying in this hotel again as there are so many other hotels in the area.

We arrived at the hotel and were given a corner room with a lovely view of the beach/sea. I was extremely happy with my first impressions. We did not use many of the hotel facilities (bar/pool) as we spent the days on the beach. The breakfast was ok, I have had much better. The pool towels given at reception were quite old and worn (especially the beige ones we were given). My biggest complaint and the reason I am giving 3 stars was the lack of washing facilities on check out day. We had a late flight at 9:30pm so we checked out at 12pm. We were told they do not offer facilities to shower and when I queried this as other hotels do, the man at reception was quite rude. Having to fly home after a day at the beach, covered in suncream is not ideal. Thankfully it was just my husband and I, we did not bring our children. But for this reason, I would not be returning with my children. The location is perfect, however having previously stayed in our hotels in the same area, I would not return to the Pez Espada.