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  • Costa del Sol Holidays
  • Torremolinos
  • Occidental Torremolinos Playa

Occidental Torremolinos Playa

TripAdvisor Review
Spain, Europe
Torremolinos

This hotel is located directly in the tourist centre of Torremolinos and is separated from the sandy beach by just a road. An array of shops and entertainment attractions are located within 3 kilometres of the hotel. The closest airport is just 7 km from the hotel. Public transport departs from stops located directly in front of the hotel.

This attractive apartment hotel was built in 1975 and renovated in 1997. The hotel offers a total of 326 guestrooms spread over 4 floors of which 12 are singles, 128 doubles and 186 are apartments. The facilities include a spacious lobby with a lift, a 24-hour reception, a safe, a currency exchange desk, a conference room and a games room. In addition, it has a cosy café, bar, shops and an air-conditioned restaurant with a non-smoking area and highchairs for younger guests. Medical assistance is also on offer for should it be necessary. The hotel offers younger guests a playground and kids' club.

The rooms and apartments are tastefully decorated and include an en suite bathroom. In addition, they are fitted with a direct dial telephone, satellite/ cable TV, central heating and a safe.

Guests are offered a swimming pool, a pool bar, sun loungers, parasols, a hot tub, water aerobics, a solarium and massage service as well as a diversified entertainment programme.

Guests may choose their breakfast, lunch or dinner from the respective buffets. Guests may also book all-inclusive stays.

Facilities

  • Tennis
  • Massage
  • Entertainment programme for adults
  • Children playground
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Poolside snack bar
  • Luggage room*
  • Sun terrace
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
4.0 Very Good2,647 reviews
Excellent
55%
Very Good
22%
Average
12%
Poor
7%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Exellent

I consider the stay to be very successful. Very tasty food, great and friendly service. Hotel in close proximity to the sea. The rooms are nice and clean. Very good access to bars where you can have a drink of various drinks.

Review by chrosti85 Libiaz, Poland
TripAdvisor Review
Disappointing Barcello can do better

Food terrible. Lack variety. Food from table not removed quickly. Birds landing on food. Room cleanliness not good. Only facilities for family entertainment ping pong and a small crazy golf. Some pool activities but very poor. Entertainment quality terrible. Staff unhappy. In 34 degree heat they are not allowed to wear caps. Would not return. Also no information on check in on bus service, activities, tours etc

TripAdvisor Review
Great vacation

We had a wonderful vacation in your resort. All services were great..the food, the room and the staff. Thank you for this great ospitality!

Review by Horceag Valea Adanca, Romania
TripAdvisor Review
Family vacation

Very good location and all inclusive service. Close to the train station. Very good beach area. Clean rooms. Highly recommended!

TripAdvisor Review
Please be aware..

After staying at this hotel for seven days, I wanted to leave an honest review to help future guests. Before booking, I read a lot of reviews and didn’t come across many negative comments. Had I known what my experience would be like, I would have chosen to stay elsewhere.

Firstly, it’s important to know that there is no lift. If you’re travelling with heavy luggage, be prepared to carry it up several flights of stairs. I don’t recall this being made clear when I booked, and it would have been useful information beforehand.

The air conditioning was another major issue. It was set to 19°C and we were told this was the “ideal” temperature, but the room still felt far too warm, making it difficult to sleep comfortably. The fridge was also disappointing, as it barely kept anything cold.

One of the most uncomfortable parts of our stay was the bathroom window. Although it has a frosted film, it is still surprisingly see-through, leaving very little privacy. My friend and I ended up hanging a towel over the window every time one of us showered because we felt so exposed. The shower itself caused several problems. The door repeatedly jammed, leaving us stuck inside on multiple occasions. One evening it became so bad that I had to climb out onto the balcony to call reception for help. Although we were told it had been fixed, the problem continued throughout the rest of our stay. On top of that, the shower drainage was poor, leaving water pooling around our feet.

As someone who is a picky eater, I appreciate that all-inclusive food isn’t always going to suit my tastes. However, this was the poorest food selection I’ve experienced despite travelling frequently. If you enjoy fish or are pescatarian, you’ll probably have more options. Otherwise, the variety is very limited. I also found it unpleasant that birds were regularly flying into the restaurant while people were eating.

Unfortunately, I also found the reception staff to be unhelpful whenever we needed assistance. The issues we raised were either not properly addressed or continued for the remainder of our stay.

Overall, this was a very disappointing experience. I genuinely cannot understand how this hotel has a four-star rating based on the standard of accommodation, facilities and service we experienced. If I’d known beforehand what our stay would be like, I would not have booked this hotel. I hope this review helps others make a more informed decision before choosing to stay here.

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