- Costa del Sol Holidays
- Torremolinos
- Fenix Hotel
1/9
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Fenix Hotel
Spain, Europe
Torremolinos
Enjoying a fantastic location in the centre of Torremolinos, just 150m from the resort's main shopping area and within easy reach of El Bajondillo, this adult only hotel offers guest a 'Chill Out' bar on the 7th floor whilst the restaurant enjoys fabulous views of the Mediterranean Sea.
Accommodation at the Fenix Hotel:
Recently renovated twin/double rooms are air-conditioned/heated and feature flat screen TV, fridge, hairdryer, safe, phone, kettle and FREE Wi-Fi. Some rooms have a balcony or terrace. Seaview and pool view rooms are available at a supplement.
Facilities
- Swimming pool
- Restaurant
- Bar
- 'Chill Out' bar on 7th floor
- Gym
- Spa with Jacuzzi, Turkish bath and sauna at a fee
- FREE Wi-Fi
- Regular entertainment
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Enjoying a fantastic location in the centre of Torremolinos, just 150m from the resort's main shopping area and within easy reach of El Bajondillo, this adult only hotel offers guest a 'Chill Out' bar on the 7th floor whilst the restaurant enjoys fabulous views of the Mediterranean Sea.
Tripadvisor Reviews
2.0 Poor6 reviews
Excellent
0%
Very Good
17%
Average
17%
Poor
17%
Terrible
50%
Location
Cleanliness
Service
Value
Worst experience ever
The overall experience was horrendous. There wasn’t a single thing that wasn’t out of order. To start off with the cafeteria is a third of the size then should be intended, the capacity of the hotel is for 700+ guests but the cafeteria can only hold 200 and guest are forced to eat in shifts. Apart from the capacity, the food is also mediocre. If you are looking for variety and to experience bulgarian culture you will be heavily disappointed. The rooms smell of mold and the air conditioning only makes noise and doesn’t have any effect on the room’s temperature. The cherry on top was the staff’s attitude towards their guests. There is a major miscommunication problem between staff and the fault falls on the guests. As we decide to leave with our vehicles we were promised that our parking stop would be reserved and cones were given to save the spot. On our return we see two new cars in our “reserved” spot. When we asked what the reason for this was we were returned with a dismissive attitude and they made it seem like we were insane for being upset and yet the problem was left unresolved. Staff also ignored medical emergencies, like a man covered in blood, when they promise a doctor on premise 24/7. I highly recommend that you do not step foot here if you want a even slightly pleasant experience, hardly a good one.
Terrible
Absolutely terrible services the food was edible to say the least. There is no different food throughout the days that I have been here for morning, lunch and dinner everyday is the same. Very little of the staff do not speak english/Bulgarian which makes communication very difficult. There is no security in the premises which endangers the safety of the people of the hotel. Last night there was a person covered in blood, intoxicated and smashing the walls and the staff doing nothing to secure our safety. Lunch there wasn’t no plates or cutlery and when asking for them the kitchen staff were super rude. Rumen the receptionist was unprofessional and very rude which is an unacceptable behaviour from a 4 star hotel, this was the first and last time I will be in this hotel.
Horrible in many aspects
Not a 4 start hotel, not at all. Restaurant is with shifts, no cutleries, not clean, overall bad. In addition, to this I had a reserved parking spot and suddenly someone from the hotel decided to take the cones away and give my spot. At like 1am! Is this real! Absolutely disrespectful! The receptionist is called Rumen, has no manners and no knowledge of customer service. Not repeating and not recommending.
Quiet
I really liked it, the food is good, the employees are very kind
Bad internet, good lasagna
I like the place, from some of the rooms you can have a nice view indeed. They make here lasagna and bolognese..... i like these. And the hotel eventhought isnt super modern....I like being in 2000s. But... the cons in my opinion were bigger than pros. 1) Air conditioner was dripping water, depending on the setted tempeture and tempo it was about 5l/day, it was annoying. 2) The internet connection is awfull, like super mega ultra awfull. i measured it and it registred about 1000 interuptions per day with 7.4% packet loss! The pings werent excellent either. At the end will be part of the measuring results doc. The beach here is better than other ones nearby and i enjoyed having about 7 mini markets in 300m radius. I was here with my family so the vote results were: 2, 2.5 and 3. Averaging at 2.5 but no one felt like it deserved 3 so i rate it at 2/5. And here is the doc, the longest offline streak was almost 1 hour(at night when network should be the more liberate!)! And after 2nd measurung i sadly didnt safe it showed offline streak longer than 3 hours!
HOTEL INTERNET MONITORING REPORT Generated: 2026-07-19T10:09:43 Target: 1.1.1.1
Total checks: 54054 Successful checks: 50061 Failed checks: 3993 Packet loss / failed checks: 7.4% Average ping: 71.6 ms Maximum ping: 1997.0 ms Detected outages: 985
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