Kempinski Hotel Bahia

I have family living in Estepona so have been visiting this area for nearly 30 years, but this is the first time that we have stayed in this property and it will definitely not be the last.

We visited for my daughter’s 18th birthday and everything was amazing, the staff, food, rooms etc.

We particularly enjoyed spending time at the Neguri Beach Club where the food was excellent.

Special mention to Stephen in the hotel mens boutique, what a wonderful person, he was so friendly and helpful, the store was beautifully presented and he was very knowledgeable. Most definitely an asset to the hotel and their team.

We are presently staying for five nights at this hotel, and previously stayed at the Melia Zahara hotel prior to being here. We much prefer this hotel.

Our experience here is presently great. The lobby area is impressive. Our check in was dealt with smoothly and we were offered a drink on the terrace while our room became ready. We had booked and paid for a sea view room and were directed to 531. It had a large terrace and a sea view, but the way in which the building was constructed meant that this particular room had a very narrow view of the sea, plus a couple of wooden planks across the balcony which cut the view of the sea quite significantly - toughened glass would have opened up the view somewhat. We asked if there was another room available, but not until the following day, when we moved up a floor to 621 - a much smaller balcony but with a larger sea view. Again, the view would be made better with the addition of toughened glass rather than the one plank of wood across the balcony.

We had our first evening meal at the beach restaurant, and the staff went out of their way to give us something we had thought was on the evening menu, but subsequently found out it was the lunch menu we had been given at reception. Staff made it for us anyway and we had a great meal. Breakfast is vast and there’s something for everyone.

The staff are a real asset at this place and so willing to please. Everyone from reception, to the waiting staff, the ladies who clean the rooms, and the garden staff. All very pleasant and helpful.

Somewhat annoying are the workers maintaining the trees in the gardens while people are trying to relax during the day. Today they were already here while we were having breakfast and are still here with their machinery at past 1.15 pm. However, it has to be said that the gardens are beautifully maintained, and there are plenty of beds and parasols. People who insist on reserving beds then not using them for some time are always a nuisance.

On balance we would love to come to this hotel again - It’s just lovely.