Leonardo Hotel Fuengirola Costa del Sol

I would say this hotel is generally fine and staff are very friendly but probably would have expected more considering the price. The hotel is in an excellent location and it’s clean enough. Although it looks modern on the surface, it was actually quite tired in places. The air conditioning was pretty poor and the unit was situated on the balcony which looked like it had seen better days and was absolutely filthy. The hotel reception was also very warm and didn’t seem to have much air conditioning which isn’t great when you’ve been out in the heat.

I did not personally have breakfast, but others in my group felt it was below expectations. We did have lunch at the pool bar on one occasion and would not choose to do so again. The food appeared to consist largely of frozen items cooked in oil that did not seem fresh, and the value for money was poor. We paid around €40 for chicken strips, chicken wings, and two portions of chips. The menu failed to mention that the chicken dishes already came with chips, meaning we unnecessarily ordered additional portions. I also noticed there chips, cooked/uncooked left out and not covered.

Another frustration was the bar opening times. The pool bar closed at 7:00 pm, while the lobby bar did not open until 7:30 pm. This left guests unable to purchase a drink anywhere in the hotel during that 30-minute period, which was inconvenient while we were waiting for other members of our group.

My main issue was the sun beds, we had been coming and going as we pleased apart from one day when we popped out for lunch to come back to find all our stuff had been removed from the sun beds and other people were using them. The staff advised that they will remove items after around 20mins, which hadn’t been the case in the days prior and there is no signage to advise that this would happen. We then did not have any sun beds when arriving back to the pool. I had noticed there were other sun beds unoccupied for longer than 20mins but there possessions have not been removed so there was a complete inconsistency in the approach.

The sun beds themselves are also a hazard as they are difficult to get on and off ans they seem to bend in the middle and extremely uncomfortable.

While the hotel has some positives, particularly its location and friendly staff, the overall experience did not justify the price paid. Based on this stay, I would likely choose a different hotel on a future visit.

This hotel is a great location. The rooms are of a decent standard, but could do with a bit of TLC. The rooms are cleaned on a daily basis, which you don’t always get these days. We stayed on a B&B basis, there was always plenty of choice, so no complaints there. The majority of the staff were polite and friendly. The pool is relatively small for the size of hotel and for most of our stay there was no issue getting a lounger around the pool. However, if the pool area is busy the pool staff will remove your stuff after 20 minutes and give your lounger away. This policy isn’t posted anywhere. We went for lunch after being on our loungers all morning, upon return, some 40 minutes later, our stuff had been removed from the loungers and dumped in the corner of the poolside bar. This policy seems to only apply to those who can’t speak a certain language, this also happened to another couple who where Irish. This policy certainly doesn’t apply to everyone. When I questioned the pool side staff saying others had been away from their loungers for a good 3hrs and their stuff hadn’t been removed they just shrugged their shoulders. If the hotel has a policy about this, it should be clearly visible and apply to everyone. I can see this causing issues during busy peak seasons. Very disappointing to what had been a pleasant stay.