Benalma Costa del Sol

Lovely clean hotel and rooms great views , ok check in and out , breakfast good drinks ok lunch ok dinner tried twice in five days bit of a mish mash,ate in local Italian 3 nights , refused entry to 2 à la carte restaurants even though they were empty, the beach one the girl took great pleasure in turning 6 of us away very disappointed because we were only 5 nights and not 7

The staff are good , apart from the security, at midnight they come in very aggressive and demand you leave your drink and get inside, it is very intimidating at a family hotel when people are just chatting ,we understand the terrace and bar close at 12 but their attitude is disgraceful, we have never experienced this behaviour before that alone would put you off going back.

The whole beach and pool and bar situation is all wrong , you need to pay for sunloungers on the beach and you can’t get even a water until 11 am , the pool is a walk away it dosnt open until 10 and you can’t get a drink until 11 , the adult only area small and completely shaded therefore you have to walk to 7th floor for water and if you ask at the lobby bar before 10 they chase you away , they have water at reception it’s still a walk away and not always full , we rarely used lifts as they are so small and hot for the size of the hotel they only take 4 people.

All in all us 6 had a great time we didn’t spend all our time at the hotel even though we were all inclusive, in future back to Greece for proper all inclusive where you can book different restaurants and sun beds on the beach are comfy and included , unfortunately won’t be back to Benalma Hotel

I was all inclusive for 5 nights here with my husband and two other couples. The hotel was lovely and all the communal areas were stylish and clean and our superior room had a lovely sea view. The drinks were fine though the bar areas didn’t open until 11 am and u couldn’t even get a water until then. It also closed at midnight on the dot where security guards with truncheons and handcuffs came out on the terrace and shouted aggressively for everyone to get out. It was the most disrespectful thing I’ve ever experienced as a tourist to be treated like a hooligan/criminal. The rooftop bar was also not included in the all inclusive and neither were the beach bar diner for lunch or the Thai restaurant for dinner. The food was a bit of a strange one. The breakfast and lunch seemed pretty good but dinner was awful so we ate out 3 nights. So while we all had a good time we would defo not return as the overall experience had too many negatives which is such a shame as it was a lively place to stay