- Benidorm Holidays
- El Albir
- Magic Robin Hood
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Magic Robin Hood
Spain, Europe
El Albir
Offering fabulous facilities and services, this medieval style resort enjoys an idyllic location in Alfaz del Pi, next to Benidorm. Travellers will find themselves within easy access to the fabulous beaches and the bustling area with shops and restaurants. The complex is sure to impress visitors with a cheery medieval style, wide array of leisure facilities, comfortable accommodation and warm hospitality. Guests may completely relax in their wonderful and well-equipped bungalows. each of the unique dining venues offers a selection of delicious dishes and beverage. The on-site water park, children playground and entertainment is a guaranty of fun-filled holiday. Visitors may have a soothing dip in the shimmering pool or relax in the sauna while the youngest guests may romp at the paddling pool. Visitors may also make use of the on-site parking and tone up at the well-equipped gym.
Facilities
- Billiards
- Spa treatments
- Massage
- Solarium
- Sauna*
- Entertainment programme for children
- Entertainment programme for adults
- Children playground
- Sun loungers
- Poolside snack bar
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good5,405 reviews
Excellent
58%
Very Good
17%
Average
9%
Poor
6%
Terrible
10%
Location
Cleanliness
Service
Value
Stay away
I am currently staying here, and unfortunately, our experience has been extremely disappointing. The reception staff have been rude and unhelpful throughout our stay. Our room has a strong sewage smell, which we reported twice. However, the response we received was dismissive, simply suggesting we could downgrade our room and blaming the wind, despite the fact that the room next door smells perfectly fine. Additionally, the staff have shown a lack of willingness to listen to our concerns, and their attitude has been unprofessional and unkind. We also spoke with another family who had numerous complaints, some of which were serious enough to threaten them. They also have family members with accessibility issues, yet their concerns seemed to be ignored. I strongly advise against staying here. If I had the choice, I would leave immediately. This experience has been far from acceptable, and I hope others are warned before booking.
Avoid
Avoid this place! We stayed here for a week and all wanted to go home after 2 days. A lot of stuff that is promoted online does not seem to exist here for example the “adults only lounge” we asked at reception they sent us to the castle to ask other staff members to be told it’s been closed a few years now, a gin bar, again no where to be seen.
A lot of our family members became really unwell by the second day and spent most of the holiday with sickness and diarrhoea.
Staff are so miserable and never want to help you, they only seem to help when they are taking your money.
Check out was ridiculous, our transfer was at 7:30pm we had to check out of our lodge at 10 and our All inclusive wristbands stop working at 12? We enquired about a late check out they wanted €10 per hour and that was just for the lodge, still does not include the use of our all inclusive wristbands, or they wanted us to pay an additional €35 for lunch per person, or recommend adding an extra night for €400 NO THANK YOU. This wouldn’t be so much of an issue if we didn’t miss our first day so in reality we could only make use of out all inclusive wristbands 5 out of 7 days!
Place is infested with flys we understand flys are very common and we are in Spain but to have the dinner halls full of flys was disgusting.
Food was awful, yes there is a big selection but 90% was no where near edible, chicken still pink, burgers still raw. Most of us survived the week just eating plain pasta and chips.
The watersides are a hazard in themself!
Entertainment was awful, always on really late and was never able to actually sit down and watch, unless you arrive at 7pm for an act that’s not on till 10pm.
Overall just a really run down, falsely advertised place.
Best holiday ever
We came as a family, first time here, we will definately be back! All the staff especially GINA at the pool bar have been terrific, so helpful and very accomadating! Five Stars from the Brown family Thank You Gina x
Review by laura helen a Falkirk, United Kingdom
False advertising-poor service
We arrived just after midnight when everything was obviously closed so no access to food/drink, yes there’s a vending machine which is very expensive. Reception staff wernt very helpfull and was told to come back in morning. The lodge its self was good but we paid extra to upgrade for a third bedroom rather than using sofa bed. After a couple of days family members were getting ill with sickness/diarrhoea. We were all inclusive, there was a selection of foods but not always cooked thoroughly ( pink meats) and there were other places to eat but you had to pay separately . Some of the advertised activities were not available and upon request we were told they wernt available for past couple of years, The pool was freezing cold and lifeguard seem to live there whistles but when actually needed they wernt interested. Also found out the previous week to us coming, after the cleaning had been into your rooms item were missing there were a long list of items including: parfume/aftershave, money, laptops etc . And since reading the reviews I noticed they’ve now disappeared. Also complex is situated @10/15 taxi journey to main Benidorm itself costing just under 15€ each way depending on taxi driver pricing . Nearest shop is @20 mins walk to Albir. On day of departure we had to leave our lodge for 10am but cleaning lady comes along at 9am tapping her watch, but the annoying thing is out transfer wasn’t due to collect us till 7:30pm so what was we to do for a whole day ??? Out wrist band stopped working at 12 lunch time so no access to food/drinks So all in all was t the best experience and I’d say we won’t be returning
7 out of 10 for me
Visited for 1 week in August. Had a great time. Pools were great and the selection of original drinks made the additional cost compared to what we would usually spend worth it! No imitation spirits etc.
Entertainment was ok, however the indoor area was too hot
Food was good
Room was good, although we did have some makeup and perfume stolen. Reported this to the reception but had no response. I've later read this happens quite a bit. It wasn't anything expensive so no harm done.
Location is a put off for me next time, I like to walk about every day but it was kind of isolated, and towards the end I felt a bit trapped in Sherwood forest.
7 out of 10 holiday i'd say. Depends what your after, some will love it, some wont.
Review by Adventure39986884771 Newton Abbot, United Kingdom
