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  • Benidorm Holidays
  • Costa Blanca
  • Sol Pelicanos Ocas

Sol Pelicanos Ocas

TripAdvisor Review
Spain, Europe
Costa Blanca

The Sol Pelícanos-Ocas resort is located in Benidorm, in Rincón de Loix, and only 300 m from the beautiful Levante Beach and at 2km from the center. Formed by the “Pelícanos” and “Ocas” buildings, this spectacular resort is ideal for family vacations all year round and for discovering one of the most important tourist destinations in the Mediterranean thanks to its privileged climate, beaches and great nightlife. Cribs are free upon request.

Facilities

  • Car park*
  • 24-hour reception
  • Wi-fi
  • Local and international calls
  • Launderette*
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe*
  • Currency exchange facilities
  • Lift access
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.0 Very Good11,982 reviews
Trip Advisor
Excellent
38%
Very Good
31%
Average
17%
Poor
7%
Terrible
7%
Location
Cleanliness
Service
Value
TripAdvisor Review
Average hotel, in need of a upgrade

We stayed in the sol pelicanos part of then hotel from the 19/9/26- 26/9/26, me and my partner stayed in one room and my mam in another and both rooms are in grate need of a upgrade!! The bathroom was ok but the main bedroom there was marks all over the walls and in need of a good paint as looks run down, the tv only worked when it wanted to. The beds were hard but did get used to it after a couple of days but becareful as its 2 beds pushed together and on wheels so they move, i went to sit up in bed and the bed moved right down nearly ending up on the floor!. The room was cleand every day and fresh towels and the cleaners were lovely and always said hello when walking past.

We were all inclusive and ended up eating out during the day and twice on the night time as the food was poor very bland and repetative, the soup tasted just like cup of soups no flavour at all. There was a chilli night which had wraps n tacos that i went to get some and took one bite and the chili was freezing. As the week got on we noticed other people complaining about the food and when you pay alot of money for all inclusive you do expect it to be a better standard. The staff on the other hand never had any problems with rudness or anything they all where lovely and helpful. The pool is massive but i do belive that the hotel relays on the pool to get guests to stay at the hotel with it been from the show benidorm, it is freezing mind when you go into it also a few tiles missing around the pool area. Just a heads up the swim up bar is not included in the all inclusive you have to pay. The lifts are a nightmare mind you have to wait ages for them but no problems with them braken down. Over all this could be a really good hotel if it had a upgrade and sorted the food situation out as its in the perfect location and the pool is a huge size. If you are a smoker the smokers area is located at the in and out bar outside and its small and there is a one to the left of the swim up bar in a corner which is even smaller so easy to miss that one. Other than that we still had an amazing holiday xxx

Review by S678 Durham, United Kingdom
TripAdvisor Review
Lovely hotel

I'm just back from A week at sol pelicanos, I was dreading it if honest after reviews. However we had a fab stay. The hotel is immaculate, very clean. Our rooms were cleaned when we required them to be. Pool area is amazing ( could do with bit more room for smokers) drinks are 4 euro a pint, 5 euros large coke. We stayed half board and it's basic food ( but something for everyone) we had chicken, steak, pizza. Breakfast was ok too people moan about anything but we had a great stay and it's central to everywhere. All in all lovely holiday looking to return and stay next year.

Review by Kerry M Gateshead, United Kingdom
TripAdvisor Review
Spotless

Very clean hotel the cleaners do an excellent job . The hotel is close to beach and the main strip the pool is the best in any other hotel I’ve stayed at . Breakfast has a lot of choice we stayed in the Ocas and the room was clean and had everything you need . Check in quick and staff all seemed nice the bar staff were friendly all in all a good holiday

Review by 7pearld Herefordshire, United Kingdom
TripAdvisor Review
Hated the whole experience

This is for anybody on this group who may have a disability. We have just stayed for 10 days in the Hotel Palicanos/ocas and we wouldn't stay here again if it's given to us for free. Here is the following reasons why.

  1. We was put on the fifth floor even though i am in a wheelchair.
  2. We asked for an accessible room and was given a standard room. We did ask about the room and they told us it was an accessible room (it definitely was not).
  3. The lifts kept breaking down.

4.The staff are very rude. 5. The pools are not disabled friendly either so I couldn't go swimming. 6. The food was absolutely disgusting to the point where we eat out every night.

We decided to go across to the hotel Palicanos pool which is also not disabled friendly. My mate got me on a sun lounger and forgot something so had to nip back to the Ocas hotel. When he got back to Palicanos some jumped up member of staff wouldn't let him back in because he had forgotten his band. So he was prepared to leave me sitting there on my own without any help to get up all for the sake of a band. So my mate said a few choice words to him and pushed passed him to come and get me. The member of staff followed him to where I was and when my mate said I'm reporting you to your boss. He said me speak no English but he spoke good English when he told my mate he couldn't come back in. We did report this to the hotel staff in the Ocas and they said they would pass it on. On the plus side other than the hotels we had a brilliant 10 days stay in Benidorm and we are back again in June of next year. However we will never stay in Palicanos or Ocas again.

Review by Julie G Runcorn, United Kingdom
TripAdvisor Review
Rank food

Room was big enough, sheets changed daily, but 2 single beds only one changed. Food diabolical 😡 that bad i wouldn't even put it down to my dog. On that basis i won't be back. Usually go to Calypso but they were booked out

Review by Journey57626987222 Scotland, United Kingdom
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